About H-E-B H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 109,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.  

H-E-B Digital is seeking new team members (Partners)! Since our inception, we’ve been investing heavily in our customers’ digital experience, reinventing how they find inspiration from food, how they make food decisions, and how they ultimately get food into their homes. This is an exciting time to join H-E-B Digital, and we’re hiring across the stack: front-end web and mobile, full-stack, and backend engineering. We’re using the best available technologies to deliver modern, engaging, reliable, and scalable experiences to meet the needs of our growing audience. Our digital solutions are growing in popularity and adoption—like Curbside and Home Delivery—so you’ll get the opportunity to define the user experience for millions of customers and hundreds of thousands of Partners. If you’re someone who enjoys taking on new challenges, working in a rapidly changing environment, learning new skills, and applying it all to solve large and impactful business problems, we want you as part of our team. 

Our Partners thrive The H-E-B Way. In the Site Reliability Engineer job, that means you have a… 

HEART FOR PEOPLE… you have a passion for mentorship and guidance, and love for the direct person-to-person interactions that create strong bonds between teams 

HEAD FOR BUSINESS… you have an ownership mentality and a consistent track record of timely delivery of high-quality software 

PASSION FOR RESULTS… the ability to guide the discussion, remove roadblocks, and provide guardrails for your team as they identify challenges and propose solutions 

What you’ll do at HEB: 

We make capable the successful operation, secure modification, and agile creation of large-scale fault-tolerant systems that delight our customers beyond expectation...which is easier said than done.  

As a Site Reliability Engineer your job is to join in that mission with a squad of other tenacious engineers to ensure the world-class performance, efficiency, change management, monitoring, capacity planning and emergency response policies of our software, infrastructure, and it's dependencies.  Your goal ultimately is to engineer operationally efficient & performant solutions, increase system observability, minimize human interactions with production systems, accelerating customer value delivery, and to help evangelize those best practices to others.

We enable the reliability that makes building fantastic HEB Digital products possible -- and we are incredibly proud of that.

Who You Are