Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, Tel Aviv, and Prague. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title—nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, and former classmates. We have different backgrounds and we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.

At Medallia we hire the whole person, not just a part of them.

We are looking for motivated software engineers to be a part of a growing team working on key parts of the Medallia offerings. You will solve challenging technical problems, own your products end-to-end and help take the industry leading SaaS platform to the next level.

The Role

As a backend engineer, you will build highly performant, scalable and robust APIs and related backend components for Medallia web apps and 3rd party developers. You will build on Medallia’s state of the art, core service infrastructure and platform. Your work will connect the world’s leading businesses to their customers, using modern web technologies over service-oriented architecture (SOA).

More Specifically, You Will:

• Ship great software that is scalable and robust and then keep it humming.
• Drive the technical roadmap and definition and help the team prioritize and plan.
• Partner closely with dependent teams across engineering to ensure uninterrupted service.
• Identify gaps in knowledge, tools, and process and work with your manager & PM to address.
• Incorporate best development practices and habits and help build tooling to enforce the same.
• Work in small teams with like minded engineers in an agile environment with daily standups, demo days, code reviews and research spikes.
• Become a go-to person for a part or whole of the system.

Minimum Qualifications

• 2+ years of experience developing enterprise grade customer centric software
• Experience with building and maintaining APIs
• Bring an ownership mindset with quality orientation
• Demonstrate strong software engineering fundamentals
• Agile process experience, ability to work in fast-paced and distributed teams
• BS/MS in Computer Science, Engineering, or related field preferred

Please note, this role may require being on a rotating on-call shift which includes being available during evenings and weekends when scheduled.

Keywords

Java REST APIs

At Medallia, we don’t just accept difference—we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements.

Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws.

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