Hello, we're Medallia
Medallia helps companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools to make every experience great.
Why Work with Us?
At Medallia, we hire the whole person, not just a part of them. Nobody is "just an engineer" or "just a salesperson”. We are partners, parents, children, siblings, and friends. And just like our product, we honor each of the experiences that build our people.
An Insider's view of Medallia
What’s the vibe like in the office?
At Medallia, we learn about our strengths and interests, pick up tricks from each other, and become better versions of ourselves - it's a fun evolution to take part in. Think Ravenclaw common room...the Medallia family is friendly, supportive, hilarious, and remarkably competent. If you're in the office, say hello and stay for a game of chess!
Workplace Services Specialist
What does your typical day look like?
Every day at Medallia presents new opportunities and challenges, so things stay fresh. Typically I grab an iced coffee before I start selling into the world's most recognizable brands; which includes researching the accounts, messaging prospects and meeting with their C-suite. Mix in some ping pong and a great lunch and you've got a typical day!
Sales Development Representative
What are some things you learned at the company?
The people you work with have a tremendous impact on your day-to-day, professional, and personal development. People you can learn from are surrounding you - but it's on you to build those relationships, ask for help, and be humbled by the wisdom shared. A few lessons: assume good intent, the little things matter, and do what you say you will do.
How do you empower your team to be more creative?
For any team to be creative, individuals need to feel totally supported by the organization. Our goal is to spark that creativity and drive to succeed through collaboration and trust. Empowerment happens when you know your team is behind you 100%. We're fortunate to work in an inclusive and diverse company that is fueled by creative drive.
Regional Director, Mid-Market Sales
How do you collaborate with other teams in the company?
At Medallia I'm able to work closely with colleagues outside of my job function on a daily basis. Whether I'm meeting with Sales or Account Managers on client strategy and goals for success, PMs on product updates, or Business Analysts to gain strategic insights, I'm able to get a fresh perspective and learn from people with different skill sets!
Customer Success Manager
Where we are
We are located in the heart of downtown Austin across the street from The Driskill and a block from popular restaurants and bars on 6th Street.
Perks + Benefits
Volunteer in Local Community
Partners with Nonprofits
Friends Outside of Work
Eat Lunch Together
Documented Equal Pay Policy
Dedicated Diversity/Inclusion Staff
Highly Diverse Management Team
Unconscious Bias Training
Health Insurance & Wellness
Flexible Spending Account (FSA)
Child Care & Parental Leave
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Jobs at Medallia9 open jobs
Dev + Engineer
Technology we use
- Outreach.ioLead Gen
- DiscoverOrgLead Gen
Articles we're in13 articles
Our funding history
$35M in FundingInvestors: Sequoia Capital
$20M in FundingInvestors: Sequoia Capital
$50M in FundingInvestors: Sequoia Capital
$150M in FundingInvestors: Sequoia Capital
$70M in FundingInvestors: Sequoia Capital