Description & Requirements
Senior Solution Engineer
About Us:
We're here for the hard-working businesses that keep the world turning. They're the companies who make, deliver, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs and built to respond flexibly to their fast-changing reality. We accelerate every customers' ambitions, whether to grow and transform, or simply become more productive and effective. That's what makes us the essential partners for the world's most essential businesses.
About the Role:
The Solution Engineer, Sr serves as a trusted partner to the salesforce (direct and channel) by providing in-depth knowledge of the technical requirements and business use of our products in order to close ERP sales opportunities. This role will be responsible for solutions across multiple Epicor product lines.
What You'll Do:
• Coach and mentor Solution Engineers ensuring consistent and high standards of service delivery.
• Communicate with the sales team on new business opportunities, translate client's technical requirements to solution, drive the technical discussions, deliver custom demonstrations, and implement technical proofs-of-concept.
• Conduct technical presentation of company products, manage POC and trial processes with the clients
• Establish outstanding business relationships and partnerships with the clients by demonstrating a high level of technical expertise, understand performance characteristics and establish credibility with the clients.
• Influence target clients by presenting company products values and benefits and by demonstrating product architectures and assisting with cost evaluation and pricing issues.
• Gather requirements and present to Product Development team.
What You Need to Succeed:
• Minimum of 5 years of experience of presales within the ERP industry or equivalent operational ERP experience
• Background of success in supporting both direct and channel sales
• Experience in the manufacturing, distribution, or finance industry
• Documented experience of giving customer presentations / demonstrations
• Successful candidates may have worked for companies such as: SAP, Microsoft, Infor, Sage, Netsuite or other ERP companies or Value Added Resellers (VARs).
Additional Skills That Could Set You Apart:
• 5+ years applicable experience and demonstrated success/knowledge
• 2+ years of specialized/industry
• Bachelor's degree (or equivalent experience)
Why You Should Click Apply:
With almost five decades of industry experience, Epicor is the leader in Enterprise Resource Planning. Now is an exciting moment of transformation for our teams as we are well on our way to becoming the cloud vendor of choice. As we work to enable a world of better business through the power of collaboration, you will have all new opportunities for internal mobility, to develop and sharpen your skills, and to work interdepartmentally on a global level. Check out what some of our employees are saying about internal mobility at Epicor here.
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"Epicor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender identity, disability or veteran status."