Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider.
Duo + Cisco = Disco
With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud.
Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the ground up by solving the world's most pressing geopolitical challenge - safe, secure information access. We engineer our business to enable our customers to easily address their ever-evolving security challenges.
We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high-impact teams.
We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work-life balance. We're kinder than necessary.
Together we build for the future by designing simple solutions for complex problems. And that's why we're the most loved and trusted name in security.
Does this sound like it was written for you? Excellent! Please apply and let's explore this together.
Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo's achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran's status, religion, disability, sexual orientation and beliefs.
And if this role is exciting to you, we encourage you to apply even if you don't meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer.
What You'll Do
As a Software Engineer on our Site Reliability Engineering Delivery team, you will develop software and tools to empower Duo's product development teams. You will use your expertise to improve our existing systems and processes while developing novel solutions to evolving challenges. You will be responsible for the availability and reliability of critical platform services and applications ensuring we meet our target availability metrics. As part of the Site Reliability Delivery Team you will help manage our production infrastructure, deploy software and leverage automation for continuous improvement and to drive down toil. You will be at the heart of Duo's global expansion. You will be involved in tracking and monitoring metrics that will guide our data driven decisions as we strive to get better every day.
We value inclusion, empower autonomy, and emphasize software craftsmanship. You embody our values and development culture of collaboration, democracy, testing, CI/CD, data-driven decisions, and mentorship.
Skills you have....

• A history of writing performant, maintainable, testable code
• You are passionate about automation and reducing toil
• You are committed to quality and experienced with modern software testing practices
• You have extensive experience working with customer facing systems in an environment that strives for 5-nines
• You are not afraid to fail and have demonstrated the ability to fail early and learn from it
• You care about contributing to an amazing work culture and environment

It would be even better if you have....

• Experience with Infrastructure as Code - Terraform etc.
• Experience working with cloud service providers such as AWS
• Prior experience with automated configuration tools like Ansible, Puppet, Chef, etc.
• Prior experience writing web applications in Python
• Prior experience deploying cloud services, monitoring, alerting, and handling partner concerns
• You have experience supporting a high-availability SaaS environment
• You work well in charting new DevOps practices without a well defined roadmap

Why you should apply....

• You've seen the news! Cybersecurity is the biggest issue of our time and you want to make a difference.
• You thrive having the autonomy to operate in a meaningful problem space solving real problems for real people.
• You love collaborating with, teaching, and learning from high-performing peers on software projects.

This job may not be for you if...

• You lack a real passion for writing high-quality secure software that is backed by an equally mature approach to testing.
• You stress under the ambiguity of a problem and default to others to provide you with the answers.
• Your first instinct is to point out why something can't be done rather than focusing on what the customer problem is.

U.S. Vaccination Requirements
Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.