Overview
The EveryAction platform is built by some of the leading experts in the Nonprofit technology space and provides an integrated communication and fundraising platform to nonprofits of all sizes. At EveryAction, we stand behind our progressive values with a commitment to our employees to provide a safe, equitable, and highly effective environment that better reflects the world we want to build.
Where we are at:
It was recently announced that EveryAction is combining with CyberGrants and Social Solutions to create the second-largest and fastest-growing social good software company in the world.
How we're growing bigger, better, stronger:
Our number one goal remains the same as ever: keeping our shared culture of being mission-minded and passionately committed to propel social good. Bringing three like-minded companies together was deliberate - we all provide individual solutions that help social impact; but combined we're creating a mammoth opportunity to accelerate change.
Currently we are a remote workforce and have equipped our teams with the technology to stay connected to each other and as close to our customers as possible.
Responsibilities & Requirements
EveryAction is a software-as-a-service business, delivering web-based applications and services to progressive non-profits and Democratic candidates. The EveryAction IT team is expanding, and seeking a Systems Engineer in our Somerville office, who will design and build new systems, provide cloud, colocation and on-premise infrastructure support, develop and update systems documentation, and collaborate with our distributed IT team.
The Systems Engineer will plan, implement and maintain hardware, software and services in support of our corporate and customer-facing applications. Because we're delivering software through a mix of growing and evolving applications, familiarity with the software development lifecycle is extremely helpful. The candidate will be expected to use and participate in maintaining our script resources.
Like most IT teams, we handle a mixture of break/fix and project work. This position will focus on production , internet-facing systems . We expect the Systems Engineer to spend about half of their time on projects, and about half on triage and troubleshooting. Systems Engineer candidates should be comfortable interacting with staff at all levels of technical expertise. Because our team is fairly small and flat, all IT staff provide some end-user technical support.
Candidates should have the ability to research, recommend, plan and deploy systems , solve problems independently, and work well on cross-functional teams.
Our team values communication and documentation. We have daily meetings to discuss work and solicit feed back. We document our work in a combination of JIRA and Confluence. We use Slack all day.
Requirements

• 4 to 8 years of professional IT experience
• Experience with scripting languages (PowerShell, Windows batch file, VBScript, Bash, etc.)
• At least 2 years in production, internet-facing-system support, involving
  • Windows Server operating systems
  • Web, email, and database application servers
  • On-premise network, server and storage infrastructure management
• Thorough understanding of IP networking
  • IP routing, addressing, and major protocols like SMTP, HTTP, DNS, and ICMP
• Understanding of enterprise IT operations concepts and best practices
  • Configuration Management, Change Control, Redundancy, Security, Monitoring, Logging, Risk, Performance, Automation
• Excellent written and oral communication skills
• Strong attention to detail, with solid organizational and time management skills

Helpful but not essential experience

• IIS and SQL Server
• Modern Linux operating systems
• Microsoft Azure and Amazon Web Services cloud computing operations
• VLANs and switch management
• VMWare server virtualization products
• Storage Area Networking
• Source control, change management and ticket-tracking systems
• Project planning and Agile methodologies
• Progressive political campaigns and/or issue advocacy organizations

About Us
Our Culture:
Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.
Our robust benefits program:
Some of our comprehensive and competitive benefits include:

• Generous PTO policy
• Up to 15 paid company holidays including some commemorating social justice events and self-care
• Paid volunteer time
• Resources for savings and investments
• Paid parental leave
• Health, vision, dental, and life insurance with additional access to health and wellness programs.
• Opportunities to learn, develop, network, and connect
• When we can-company-sponsored events and swag!!

Job Tags
#LI-GS1 #LI-Remote