Technical Instructor

| Austin | Remote
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The database market is massive (the IDC estimates it to be $119B+ by 2025!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
 
We're looking for engineers interested in helping us provide best-in-class technology education. Our ideal candidate is a software developer who also loves to teach. You've built some non-trivial applications. But you also have a passion for communicating complex concepts and coaching others to help them build powerful new skills.
 
This is a unique role because it combines teaching and software engineering. Our instructors have the opportunity to become true MongoDB experts and continue honing developer skills, and deliver highly interactive instructor-led training courses to help people get the most out of MongoDB technologies. When applying, please let us know in a few words why you'd be a good fit. Polymath developer? Technology geek? Hacker who loves to speak and mentor others? If any of these descriptions fit, then we'd love to hear from you!
What you’ll do
  • Deliver a variety of multi-day technical courses on MongoDB via a combination of presentation and demonstration, facilitated discussion, coaching and advising, and student lab troubleshooting and support
  • Classes can be both public/open enrollment and private/client-specific and can be taught both remotely online and in-person
  • Continuously invest in your own learning and development, to build elite MongoDB expertise through a combination of attending training, shadowing experts, receiving mentoring, performing coding projects, and self-study
  • Contribute regularly to our curriculum, drawing upon your programming, database administration, communication, and MongoDB product expertise to improve existing courses and author new highly technical learning content, laboratory environments, exercises, and instructor guides
  • Maintain product and industry knowledge, learning new product features and teaching methods, collaborating with MongoDB product engineering, field, and curriculum teams to maintain subject matter expertise and contribute to curriculum
  • As requested, help bring new courses and major course updates to market through materials review, beta teaches, “train-the-trainer” programs, and supporting MongoDB’s instructors around the world in delivering the new courses effectively
  • Perform instructor certification processes on fellow instructors to ensure instructors new to teaching a particular subject are able to deliver up to our high standards
  • Develop sample applications for inclusion in our courses using a variety of programming languages
  • Prepare tailored training content to customer needs for private classes and/or deliver the tailored training to the customer
  • Travel up to 50% of the time when it becomes safe to do so and the customer requests instructor presence at their location
Experience you’ll need
  • Bachelor’s degree in computer science or a related engineering discipline, or equivalent experience in a software or technology-related field
  • Aptitude and attitude are more important than credentials
  • Demonstrated experience in at least two of the following areas: teaching, technical content development, public speaking, technical writing, technical mentoring
  • Solid understanding of a programming language
  • Knowledge of at least one other programming language is a big plus (e.g., Javascript, Java, Python)
  • You are comfortable and familiar with modern software development practices and infrastructure
  • Experience using one or more database technologies. Knowledge of MongoDB is a plus, but not required
  • Strong verbal and written communication skills
  • A “can-do” attitude, and the ability to work collaboratively with all members of the extended Training department team
  • You enjoy self-driven exploration and education on new technologies and languages, and can adapt innovative technologies and learn quickly in a fast-paced environment
Success Measures
Within 3 months:
  • Complete new hire technical training to acquire hands-on technical knowledge of MongoDB products, their specific capabilities, and use cases
  • Via new hire training, shadowing, and self study, acquire a deep knowledge of MongoDB instructor-led training offerings, student personae, and learning objectives
  • Complete qualification process to teach one multi-day course independently
Within 6 months:
  • Successfully deliver multiple MongoDB courses
  • Begin to deliver customer-specific and tailored training engagements
  • Build deep MongoDB knowledge related to the courses you teach
  • Contribute to the curriculum by proactively suggesting corrections, improvements, or innovations. As requested, perform additional curriculum-related work
  • Contribute to student experience by developing additional sample applications and student hands-on exercises
Within 12 months:
  • Take leadership in one or more areas such as:
    • Qualifying and mentoring other instructors
    • Teaching difficult advanced combinations of content
    • Contributing significantly to curriculum and lab exercises
    • Developing specialized or advanced MongoDB product expertise
This role can be based out of our Austin, Chicago or New York City office or remotely in North America.
 
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
 
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
 
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Technology we use

  • Engineering
    • MongoDBDatabases

Location

3711 S MoPac Expy, Austin, TX 78735

An Insider's view of MongoDB

How would you describe the company’s work-life balance?

MongoDB selects intelligent and capable individuals who are motivated to capitalize on the massive opportunity in front of us. Although we are chasing this opportunity, there is incredible work-life balance in the form of numerous team outings and a flexible PTO policy.

Chris

Corporate Account Executive Manager

What does your typical day look like?

On a typical day, I work on new accounts, renewals, and meet with prospects. I speak with executives and developers about their applications and get to be at the forefront of the newest technologies! It's great to work for a business that your clients love. We get the best support from our leaders and training to keep us sharp on our skills.

Jessica

Corporate Account Executive

How does the company support your career growth?

MongoDB has grown exponentially over the past few years and as a result, there are numerous opportunities for career advancement. To keep pace, the company is constantly investing in developing its people to lead the next phase of our organization. For those looking to take their career to the next level, there is no place better than MongoDB.

James

Customer Success Manager

What unique initiatives do you have that encourage innovation?

The SDR Team is constantly re-evaluating and improving the way we support and add value to the rest of the Sales Org. In fact, on a quarterly basis, each person on the team proposes and executes a 'team improvement project,' which is something that they feel will add value to the team. These projects ensure that each SDR constantly innovates.

Gigi

Senior Manager, Customer Success

How do you collaborate with other teams in the company?

In any organization, it is essential for teams and departments to work together seamlessly in order to be effective. At MongoDB, the people and their ability to work together is a large reason for its success. Our sales teams interact with other business units on a daily basis.

Brent

Regional Director, Enterprise Sales

What are MongoDB Perks + Benefits

MongoDB Benefits Overview

At MongoDB, our employees get to make a huge impact and disrupt the database software industry every day. However, making a large impact isn’t the only perk of working at MongoDB. We also provide our employees with the resources they need to thrive in many aspects of their lives. We’re devoted to creating an open, innovative, and supportive environment for our team.

From flexible PTO and yoga classes, to fertility assistance and an amazing parental leave policy — the opportunity to make an impact at MongoDB is real and we want to support all of our employees in that journey.

Take a look at just some of the benefits we offer our employees.

Culture
Volunteer in local community
Since its September launch, MongoDB serves ATX has donated over $7,000 to organizations in the local Austin Community!
Partners with Nonprofits
Our Austin office partners with a variety of local charities and non-profits such as Habitat for Humanity, Doc & Gayle Young Food Drive, and more.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Our affinity groups include: Underrepresented People of Color Network, MongoDB Women's Group, Underrepresented Genders in Tech, Queeries, The Queer Collective, Veterans, and Green Team
Hiring Practices that Promote Diversity
We partner with: AfroTech, Black is Tech, The Diana Initiative, Latinas in Tech, National Sales Network, Out For Undergrad, PowerToFly, Rewriting the Code, Women in IT Summit, and more
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
MongoDB provides Backup child care assistance.
Generous Parental Leave
MongoDB offers 20 weeks of paid parental leave for both mothers and fathers, and 4 additional weeks of flexible work arrangements for employees who have been with the company for at least 12 months.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
MongoDB sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
MongoDB hosts lunch and learn meetings once per quarter.
Cross functional training encouraged
Promote from within
Mentorship program
Learn about our Upskill program for SDRs to grow into a corporate sales role: https://www.mongodb.com/blog/post/mongodbs-sdr-upskill-program-the-path-from-sales-development-to-corporate-sales

Additional Perks + Benefits

To read about all of our benefits, take a look at this blog post: https://www.mongodb.com/blog/post/employee-benefits-that-make-a-differe…

We offer: Family support programs, fertility and adoption assistance, flexible PTO, employee affinity groups, mental health benefits, wellness and event programs, global mobility options, and more!

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