Accounting Associate, AR and Revenue
About Us:
LogicMonitor is the leading SaaS-based performance monitoring platform for enterprise IT.
We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other to achieve great things together.
Our Austin team works in two offices in downtown Austin. Both enjoy panoramic city views and an open floor plan with breakout rooms that encourage collaboration and innovation. When you join LogicMonitor, you will be working alongside some of the brightest minds in one of the fastest growing global software firms. We are looking for you to bring your expertise, drive, and passion. This is your chance to join us on our journey as we expand our global presence and achieve record-breaking success.
What You'll Do:
This role is designed to serve as an important member of the growing Revenue Accounting team, helping to ensure the accuracy of customer billings, coordinating accounts receivable collections efforts, and assisting to achieve our operational targets. This position will be have the opportunity to make company wide impact through implementing billing best practices and resolving customer balances for payment to ensure we hit our cash flow targets.
Here's a closer look at this key role:
- Manage the customer invoicing and accounts receivable processes.
- Record daily cash receipts, identifying any irregular trends in payment activity, and assisting in the ongoing automation of the cash application process.
- Using a relationship approach, respond to customer billing inquiries; research unpaid or disputed amounts and work with Sales and Customer Success to resolve issues to ensure payments are received in a timely manner, with an emphasis on resolving past due accounts and billing disputes in a timely manner.
- Perform an AR aging analysis and assist in mitigating any collection risk via the company’s credit and suspension policies.
- Lead as the key contact for cross-departmental inquiries about customer account status and other general inquiries.
- Prepare sub-ledger reconciliations over AR and Allowance for Doubtful Accounts.
- Assist with month end close, audit requests and ad hoc projects.
What You'll Need:
- Bachelor's degree
- 0 - 2 years of Accounting or related Finance experience
- Experience assisting in the development of new processes preferred
- Experience with Zuora, Zendesk, Salesforce or similar finance operations applications preferred
- Proven ability to work independently and efficiently under deadlines and to handle unexpected, time-sensitive requests
- Track record of paying sharp attention to detail and accuracy, and a dedicated work-ethic