Accounting Support Specialist at realtor.com
The ideal candidate will work under the supervision of the Billing Manager, and will be responsible for communicating with customers regarding billing while using billing and cash management systems.
Duties & Responsibilities:
•Manage accounting support cases, responding to internal and external questions about customer billing and payments.
•Reach out to customers via phone and email in order to clarify and inquire about overdue invoices.
•Answer customer inquiries about calculating payment owed and the process of sending payment.
•Review closing statements to ensure billing accuracy. Update invoices as necessary.
•Apply payments to invoices.
•Perform other duties as assigned by management.
•Experience in Collections, Accounts Receivable, or Customer Support
•Knowledge of a cloud-based ERP and billing systems (i.e. Salesforce, Oracle Cloud)
•Knowledge working with Microsoft Office
•General math skills
•Ability to work independently and as part of a team
•Strong organizational skills with great attention to detail and accuracy
•Ability to coordinate multiple tasks concurrently and to meet deadlines
•Excellent written and verbal communication skills with internal and external customers
•Excellent time management skills
•Initiative, flexibility, and willingness to adapt to change
At realtor.com®, we believe that everyone deserves a home of their own. We’re a community of nearly 2,000 employees that work hard to ensure that from the moment someone starts dreaming about a new home, to the moment they walk in the door and beyond, we’re there to lend a helping hand. Every month, 70 million people trust us with their journey home by visiting our site and mobile apps, and we’d love to have you join our team to help.
We’ve got great offices across Canada and the US and lots of sweet jobs to choose from, so we’re hoping you’ll join us on our journey to make home buying and selling easier, and more rewarding for everyone.
Let’s make a difference, together. For Real.