Restaurant365 is a young SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

In 2019 Restaurant365 closed $88 million in Series C funding, bringing the total minority investment by Bessemer Venture Partners, ICONIQ Capital, and Tiger Global Management to $140 million, to support the company's vision of providing the best technology to the restaurant industry. As recently as June of 2021, Restaurant365 announced the acquisition of Compeat, a well-known provider of restaurant back office, workforce, and business intelligence software. Adding Compeat’s feature-rich products advances Restaurant365 further on the journey toward our goal of providing restaurant operators with a powerful tool that simplifies their lives and increases their profits. Serent Capital was added to our investor list as a result of this transaction.

Our diverse portfolio of clients includes well-known nationwide franchises as well as your favorite local spot. From fine dining to fast-casual…R365 does it all!

*Please note, this position can be based in Irvine, CA, Austin, TX, or remote

The Accounts Receivable Billing Specialist will help with the creation and implementation of best-in-class finance and accounting practices. The incumbent is detailed oriented, has a strong foundation in billing and collections, and has demonstrated work experience on billing and accounts receivable (A/R) teams for a fast-paced and highly transactional companies. This role requires the incumbent to exercise assertiveness, professional discretion, independent judgement, and to perform their responsibilities effectively.

How you'll add value:

• Support daily and monthly billing and accounts receivable functions to ensure customer accounts are accurate and current.
• Research and respond to billing inquires, disputes, or unusual transactions assigned by manager
• Exercise professional judgment and positive communication with customers regarding billing and payment queries and resolving past due accounts
• Process check bank payments and bank deposits Assist with collections process, and ensure that any increase in A/R balance is investigated properly
• Negotiate with customers on past due amounts and create and enforce approved payment plans
• Monitor and recommend any seriously delinquent accounts for termination
• Ad hoc projects as assigned by management
• Assist Company Retention Team on Churn and Credit requests
• Review of Customer Agreements, to ensure that associated revenues can be properly recognized, and customers adhere to terms set forth by R365 Master Subscription Agreement
• Other duties as assigned

What you'll need to be successful in this role:

• 2-3 years demonstrated A/R accounting experience
• Higher education coursework in Business or Accounting preferred
• Demonstrated customer service experience
• Salesforce experience (preferred but not required)
• Sage Intacct experience (preferred but not required)
• Flexibility with workload and ability to adhere to tight deadlines, and able to adjust schedules as needed
• Knowledge of SaaS companies and subscription-based revenue models
• Understanding of GAAP principles, and internal controls

R365 Team Member Benefits & Perks

• Competitive compensation package
• Ability to work remote or hybrid
• Comprehensive medical benefits
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives
• Philanthropy events

Why join our amazing team?

• We're a community who prides themselves in creating innovative solutions and producing quality work
• Our product is the secret ingredient that makes a real difference to restaurants nationwide
• The open concept work environment that we've created is causal, collaborative and cultivates communication

#BI-Remote

R365 was founded by an experienced team of software & finance veterans committed to developing an all-inclusive back-office solution. We help restaurants thrive! R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.