Responsibilities:

• Primary order to invoice responsibilities include:
  • Maintenance renewals:
    • Quoting, research, validation, processing and related invoicing.
    • Updating and adjusting entitlements based on completed renewal in multiple systems.
    • Perform calculations for change requests including co-termination of entitlements, changes in support plans and reseller pricing.
    • Maintain customer files with purchasing and invoicing requirements.
    • Invoice delivery and submission in multiple portals.
    • Review actual to forecast variance analysis.
  • Maintenance of tax exemption certificates related to support services.
  • Work with lead and management in understanding revenue recognition policy and application
  • Exposure to new deal and multi-element arrangement processing and accounting
  • Work with other key departments including, Account Management, Contracts, and Sales in regards to order related items
• Additional responsibilities to support the team include:
  • Professional Services:
    • Prepaid services, fixed fee, milestone projects, and training invoice processing
    • Creating support files for all time & material project invoicing
    • Expense report invoicing support creation
    • Assisting with invoice delivery and submission
    • Project ID setup and maintenance
    • Work with Services team for proper invoicing and collections
• Primary system maintenance and reporting responsibilities include:
  • Entitlements Database assisting with updates and adjustments of data
  • SalesForce Entitlements assisting with updates and adjustments of data
  • Maintain Renewal Contract setup for proper forecasting
  • Booking reports:  assistance with license, renewals, training reports
  • Intacct Renewal setup for future years
• Assisting with monthly accounting and close responsibilities including:
  • Assisting with cash collections and customer invoice questions
• Assist with projects, process development and documentation
• Assist with the various required financial audits and filings

Required Skills/Experience:

• 1 – 3 years of relevant experience, prior software company experience a plus
• Familiarity with general ledger including, monthly close, auditing
• Experience working in a team environment
• Microsoft office
• Experience with enterprise accounting systems, Intacct, SalesForce and SmartSheet systems a plus
• Business/Accounting degree preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.