Vice President, Financial Products

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We're seeking a Vice President to lead our Financial Products team and help us build simpler, more customer-centric home buying and selling experiences in partnership with real estate agents.

About Homeward

Buying a home should be an exciting milestone. But all too often, it’s stressful, especially in a competitive market or when you’re buying and selling at the same time. So we’re redesigning the home-buying experience. We’re a fast-paced real estate startup that empowers agents to help homebuyers buy with cash. We buy homes on behalf of our partners’ clients with our cash, then the client buys the home back from us.

Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018. In fact, he bought our first customer’s home with his own life savings. Today we offer two services — Buy with cash and Buy before you sell.

We’ve raised more than $160MM in equity capital from top-tier venture investors, including Norwest, Blackstone Alternative Asset Management, Adams Street, Javelin, and LiveOak. Our leadership team includes experts from the real estate, mortgage, and technology industries.

About the opportunity

As the Vice President of our Financial Products team, you’ll own and evolve our complete portfolio of financial products. These are the core of our company and impact thousands of customers buying and selling homes across the country. You’ll build a team, rollout new products, and continue improving our existing offers. If you’re looking for an exciting, high-profile, high-impact opportunity, you just found it. 

This role is not eligible to be performed from Colorado. This position is not eligible for visa sponsorship.

In this role you will:

  • Manage and extend our portfolio of financial products. You’ll own the roadmap, strategy, and execution of our two existing offerings: “Buy Before You Sell” and “Buy with Cash”, and you’ll launch new products that our agents and customers love.  
  • Work closely with other leaders in the company, including our CEO. This is a high impact role because our financial products drive our revenue, growth, and customer experience.
  • Lead a cross-functional team that includes sales, marketing, operations, digital product, and finance. Improving our financial product portfolio is a team effort and you’ll be managing this team to ensure your strategic plans get executed. 
  • Interview our customers, agent partners, internal industry experts, and front-line employees to understand where the next product improvement opportunities are. 
  • Use our data to develop actionable product insights. You’ll analyze our customer and agent reviews, survey data, funnel conversion rates, and product performance dashboards to understand how we’re doing in the market and what we can improve.
  • Stay on top of our competitors, and ensure our products are differentiated and continue to lead the industry. 
  • Understand our overall company strategy, and ensure our financial product portfolio fits into that plan, and positions us well for profitable long-term growth. 
  • Long-term, this role could lead to owning a full P&L and product line as we scale, and will require you to build out our team of financial product managers as you expand the portfolio.

Sample Projects:

Below are two hypothetical projects to give you a better understanding of what’s expected of you and your team.

  • Launch a product improvement: Based on your interviews, you identify that our “Buy with Cash” product needs faster closing times. You work with our operations team to determine what’s possible, and you decide to roll out a “same day close” option. Once the details are finalized, you work with marketing to nail the messaging, and with sales to announce it to our agent partners. Then you track how this feature impacts sales volume and customer experience, and iterate on it as needed.
  • Launch a new product: Through your market research, you identify an underserved segment: buyers purchasing lower priced homes between $25,000 - $100,000 also need to make competitive cash offers. You work with our finance and operations teams to design a product at a price that’s economically viable for customers and Homeward, and then you work with our marketing team to build a PR campaign and get it launched.

What you'll bring:

  • You’ve spent several years at a high performance startup launching products or programs, or just generally leading cross-functional teams and hitting business goals.
  • You’ve been in either a product management or management consulting role for 2-4 years or more. You know how to position a product, prioritize what’s important, and execute on your ideas.
  • You can walk us through examples of past products, programs, or other major initiatives you’ve launched.
  • You’re interested in housing, financial services, and fintech, and can get up to speed on these spaces quickly. Any experience in these spaces is a major plus, though not required.
  • You’ve managed multiple cross-functional teams in the past with a track record of success.
  • You’re strategic and analytical. You’ve sized up companies, products, and competitive ecosystems and know how to position a company and product to succeed in the market.
  • You’re productive and efficient. You’re organized and run effective meetings. You’re judicial about what you spend time on, and know how to 80/20 tasks so you get the most important things done in a quality way, and ignore the lower priority distractions.
  • You have some experience collaborating with marketing and pricing teams, or doing these tasks yourself.
  • You’re eager to talk to customers and partners, and have done at least some user research in the past.

Our Values

THE GOLDEN RULE
Whether we’re dealing with colleagues or customers, we follow The Golden Rule, treating others the way we want to be treated. It’s a simple rule, but it’s also significant: we don’t prioritize money or growth over people, and we practice empathy at every opportunity.

CALM FOCUS
We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. So it’s important that we focus on the larger objective rather than rushing from one task to the next. If something is out of scope, we say “No.” If something feels rushed, we pump the brakes. This calm focus helps us create solutions our customers love.

ONE TEAM, ONE DREAM
Big problems require big solutions. We look at our customers’ experience holistically, and recognize that solving them requires collaboration across teams. This approach extends to cooperation among our three affiliate companies — Homeward, Homeward Mortgage, and Homeward Title — and results in a better home-buying experience. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • AWS (Amazon Web Services)Languages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Google AnalyticsAnalytics
    • ModeAnalytics
    • Google DriveManagement
    • JIRAManagement
    • DocuSignCRM
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
    • HubspotEmail
    • MarketoLead Gen

Location

916 S Capital of TX Hwy, Austin, TX 78746

An Insider's view of Homeward

What's something quirky about your company?

Our culture blends tech with mortgage and title, two traditional industries. So you might hear a product team member say, “Tell me more about title insurance.” And someone from title will say, “Remind me what an MVP is.” It’s humbling to marry expertise from both of those worlds and it reminds us that we all have a lot to learn from each other.

Caroline

Lifecycle Marketing

How do you empower your team to be more creative?

Our goal as a leadership team is to help our teams understand shared goals, then support them in defining sub-goals, how to measure success, & the best practices to drive projects forward. By aligning on outcomes & successful project execution, teams can quickly experiment & learn, allowing them to explore novel solutions to deliver better results.

Colin

VP, Product

What's the biggest problem your team is solving?

We have common goals & success metrics that we point to at the company level, but there’s no single common denominator for success at the individual level. We believe there are many paths to get to the “right” solution, and so we encourage employees to leverage their unique strengths and take reasoned, and calculated risks.

Shaun

Senior Director, Product Management

What are Homeward Perks + Benefits

Culture
Volunteer in local community
Homeward's Care Team focuses on supporting team members, volunteering, and donating to non-profits
Friends outside of work
Eat lunch together
Intracompany committees
The Care Team
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Hiring Practices that Promote Diversity
Homeward's recruiter is certified as an Inclusive Talent Acquisition Provider and will be promoting Homeward at various female and minority-focused groups around Austin.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Up to 2% 401K matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
You’ll get 14 weeks of paid leave as a primary parent and seven weeks as a secondary parent.
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
We offer employees Free on-site parking.
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
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