Director of Diversity & Inclusion

| Austin


The Director of Diversity and Inclusion (D&I) is responsible for leading the vision and strategy of Khoros’ diversity and inclusion program. This role is instrumental in cultivating a high performance, results-oriented, collaborative, and nimble culture where every team member contributes and thrives. This role requires a ‘builder’ and a transformative and influential leader with a proven track record of making inclusion, diversity, talent, and culture a differentiator. With a track record of successfully driving cultural change within an organization, you will help deliver expanded programs and widespread understanding of the importance and business value of building an inclusive environment.


We know companies deliver better results and have more engaged teams when employee inclusion and diversity are championed and part of an organization’s culture. This role is integral to our commitment to advance employee inclusion and diversity within our workplace and to ensure our workplace is representative of the communities and consumers we serve. This role will keep us focused on building and nurturing a culture that fosters acceptance, respect and teamwork regardless of differences, a culture where employees feel comfortable bringing their whole self to work and know their voice is both respected and valued.



  • Delivers a best in class employee inclusion and diversity strategy and roadmap that positively affect the culture, team, and employee experience in support of the company’s strategic business goals. This includes things like implementing employee resource groups (ERGs), embedding changes into the full cycle of talent processes, providing perspective on the refinement of employee programs and policies, and leading a cross-functional team to clearly articulate our vision
  • Energizes and engages cross-functional and matrixed teams to achieve our vision, demonstrating a high-level of emotional intelligence, openness to change, and the willingness to merge ideas to bring forward the best solutions
  • Provides expertise and thought leadership on D&I issues, serving as an internal center of expertise on employee inclusion and diversity best practices
  • Analyzes and reports on program outcomes,  partnering with our people analytics team to build and share a data-driven understanding of our current state, benchmark to industry, and to tell the story of the impact of our actions for the organization
  • Partners with Legal team in response to inquiries from customers, suppliers, and external stakeholders regarding Khoros’ status and commitment to diversity and inclusion
  • Partners with Talent Acquisition on building relationships with universities, community groups, and organizations representing underrepresented groups as a pipeline of future talent for Khoros


  • Bachelor’s degree in Business, Communications, Organization Development, or a related field from an accredited college or university; or equivalent professional experience
  • Ten years of progressively responsible experience in Human Resources at a global organization, including at least 3 years within Diversity & Inclusion
  • Five years of professional experience as a people manager


Preferred Qualifications

  • Master’s degree in Business Administration, Communications, Organization Development, or a related field from an accredited college or university
  • Five years of experience leading Diversity & Inclusion programs for a mid-size or large organization
  • Professional experience working within a technology or start-up environment
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7300 Ranch Road 2222 , Austin, TX 78730-3204

An Insider's view of Khoros

What are some social events your company does?

Khoros Austin embodies cultural diversity through inclusivity and team engagement. Not only do we offer daily catered lunches and weekly bootcamp and yoga classes, but we organize unique monthly happy hour experiences, (mixology contests, candle making, mindfulness classes) quarterly volunteer opportunities and partnerships with local non-profits.

Laura Whitefield

ATX Senior Executive Assistant & Cultural Specialist

How does the company support your career growth?

After trying on quite a few different roles, I feel so fortunate to have found the perfect one for me. My managers have always been so helpful in making sure to elevate and help me prep for the right opportunities to provide value for the company and help me transition into a role that I love.

Sidney Gomez

Sales Engineer

How has your career grown since starting at the company?

I've had multiple opportunities to learn and grow at Khoros. I began as a Recruiter and was promoted to Recruiting Lead within a year. Having worked in recruiting a while, earlier this year, I was interested in a career shift and was supported through a transition into Sales Engineering. My career has grown exponentially since being at Khoros.

Kristine Lim

Associate Sales Engineer

What are Khoros Perks + Benefits

Khoros Benefits Overview

Khoros offers a competitive benefits plan that empowers employees to make decisions that best benefit themselves and their families. By incorporating exceptional benefits with office-specific perks and a work-life balance, Khoros delivers an exceptional employee experience for its global team.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Khoros provides Austin employees with free lunch on Monday, Wednesday and Friday and breakfast on Tuesday and Thursday.
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
$50/month offered for employee wellness
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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