Director of Human Resources at Khoros

| Austin
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Khoros is looking for an experienced leader to oversee our Recruiting and HR Operations teams. This key leadership role has the responsibility of leading two teams responsible for talent acquisition and administration of HR systems and programs for the organization. This leader oversees the company's recruiting, compensation, benefits, HRIS as well as other HR Operations programs. This leader will balance the needs of a strategic viewpoint of these programs as well as providing tactical guidance within the different HR functions they manage. In this role, the leader will partner with and work closely with leaders throughout the organization including our finance, payroll, and other HR functional teams.

Some responsibilities include:


  • Leads the development and execution of comprehensive recruiting strategies that will guarantee the company attracts and hires top talent, utilizing traditional and modern/innovative sources to create a pipeline of qualified candidates
  • Creates and maintains an environment of equal employment opportunity, diversity, and competitive advantage in support of the company's diversity and inclusion strategic plan
  •  Participates in organizational strategic planning and provides leadership with recruiting policy development in alignment with the organization's strategic plan
  •  Partners with Finance and organizational leaders on Khoros' annual hiring plan, ensuring that hiring goals are planned and aligned with organizational priorities 

HR Operations:

  • Plans and executes key HR programs, including timelines and communication plans, to ensure flawless delivery to employees
  • Oversees the management of our Human Resources Information Systems (HRIS). Implements, manages and modifies software utilization based on changing business requirements
  •  Manages and drives improvements in HR programs and processes, applying success metrics for analysis of program effectiveness
  • Manages HR data and analytics, serving as our people-data expert. Provides data and coaches leaders on the use of people data for decision making
  •  Maintains company compliance in areas including but not limited to GDPR, affirmative action, anti-harassment, and functional audits
  • Manages Khoros' compensation program, providing periodic review to ensure that employee compensation is competitive to the market 


  • Guides the team who develops strategic health, welfare, and retirement programs that mitigate expenses to the company, ensuring a competitive benefits offering that supports our ability to recruit and retain talent
  • Oversees the team who leads the research, analysis, revision, design and implementation of employee benefit programs and recommends changes and/or new benefit programs.
  •  In collaboration with our insurance Brokers, conducts appropriate analysis and manages annual renewal of contracts

Minimum Requirements:

  • Bachelor's degree in Business, Human Resources, Communications, Organization Development, or a related field from an accredited college or university; or equivalent professional experience (Master's degree preferred)
  • Five years of professional experience leading HR teams in a midsize or larger company
  • Ten years of combined professional experience in Talent Acquisition, Total Rewards, Benefits and HR operations
  • Certified professional in Human Resources, as demonstrated by one of the following certifications: PHR, SPHR, SHRM-CP, or SHRM-SCP


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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • RedisDatabases


7300 Ranch Road 2222 , Austin, TX 78730-3204

An Insider's view of Khoros

What are some social events your company does?

Khoros Austin embodies cultural diversity through inclusivity and team engagement. Not only do we offer daily catered lunches and weekly bootcamp and yoga classes, but we organize unique monthly happy hour experiences, (mixology contests, candle making, mindfulness classes) quarterly volunteer opportunities and partnerships with local non-profits.

Laura Whitefield

ATX Senior Executive Assistant & Cultural Specialist

How does the company support your career growth?

After trying on quite a few different roles, I feel so fortunate to have found the perfect one for me. My managers have always been so helpful in making sure to elevate and help me prep for the right opportunities to provide value for the company and help me transition into a role that I love.

Sidney Gomez

Sales Engineer

How has your career grown since starting at the company?

I've had multiple opportunities to learn and grow at Khoros. I began as a Recruiter and was promoted to Recruiting Lead within a year. Having worked in recruiting a while, earlier this year, I was interested in a career shift and was supported through a transition into Sales Engineering. My career has grown exponentially since being at Khoros.

Kristine Lim

Associate Sales Engineer

What are Khoros Perks + Benefits

Khoros Benefits Overview

Khoros offers a competitive benefits plan that empowers employees to make decisions that best benefit themselves and their families. By incorporating exceptional benefits with office-specific perks and a work-life balance, Khoros delivers an exceptional employee experience for its global team.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Khoros provides Austin employees with free lunch on Monday, Wednesday and Friday and breakfast on Tuesday and Thursday.
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
$50/month offered for employee wellness
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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