Learning and Development Manager at Khoros

| Austin
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We're looking for an experienced leader for our global Learning & Development team. In this role, you will manage, design and facilitate our development programs and ensure our programs motivate and inspire learning and employee growth throughout Khoros. You'll support the organization in leading a robust offering of initiatives and programs that support the development of our employees into highly impactful and effective contributors and leaders.

At Khoros, our passion is to help the world's best brands create customers for life. We build products we're proud of, and we're passionate about customer success. As part of the Vista Equity family, you'll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa.

Job Duties

  • Directly manages our global L&D team, ensuring the team is positioned and optimized for success
  • Oversees the administration of our Learning Management System and implements, manages and modifies software utilization based on changing business requirements
  • Conducts needs analyses to identify knowledge and skill gaps and prioritizes development as necessary
  • Drives improvements in L&D programs and processes, applying success metrics for analysis of program effectiveness
  • Actively evaluates corporate training activities and applies best in class learning methodologies to ensure program outcomes 
  • Serves as lead trainer and facilitator, applying advanced knowledge and expertise to complex programming 
  • Identifies and implements innovative techniques for course delivery and instruction
  • Manages L&D data and analytics, effectively translating data into action 
  • Educates employees about development opportunities and resources
  • Collaborate with subject matter experts to deliver training courses and online modules
  • Assists in the creation of training materials like presentation slide decks, participant manuals, and reinforcement tools

Minimum Requirements

  • Bachelor's degree in Business, Human Resources, Communications, Education, or Organization Development, or a related field from an accredited college or university; or equivalent professional experience (Master's degree preferred)
  • Minimum of 7 years of professional experience in corporate learning and development, or in a similar field
  • Minimum of 2 years of professional experience leading L&D or HR-related teams in a midsize or large company at a global scale 

Preferred Requirements

  • Project management skills with a focus on detailed execution
  • Experience utilizing diverse learning management tools and training applications
  • Problem-solving and analytical mindset, interested in process improvement
  • Expert proficiency using Excel, Word, PowerPoint and the ability to learn new software programs quickly
  • Comfort in public speaking to small- and medium-sized groups (in-person & virtually)
  • Team player with the ability to build productive working relationships and collaborate cross-functionally



#LI-RL

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • RedisDatabases

Location

7300 Ranch Road 2222 , Austin, TX 78730-3204

An Insider's view of Khoros

What are some social events your company does?

Khoros Austin embodies cultural diversity through inclusivity and team engagement. Not only do we offer daily catered lunches and weekly bootcamp and yoga classes, but we organize unique monthly happy hour experiences, (mixology contests, candle making, mindfulness classes) quarterly volunteer opportunities and partnerships with local non-profits.

Laura Whitefield

ATX Senior Executive Assistant & Cultural Specialist

How does the company support your career growth?

After trying on quite a few different roles, I feel so fortunate to have found the perfect one for me. My managers have always been so helpful in making sure to elevate and help me prep for the right opportunities to provide value for the company and help me transition into a role that I love.

Sidney Gomez

Sales Engineer

How has your career grown since starting at the company?

I've had multiple opportunities to learn and grow at Khoros. I began as a Recruiter and was promoted to Recruiting Lead within a year. Having worked in recruiting a while, earlier this year, I was interested in a career shift and was supported through a transition into Sales Engineering. My career has grown exponentially since being at Khoros.

Kristine Lim

Associate Sales Engineer

What are Khoros Perks + Benefits

Khoros Benefits Overview

Khoros offers a competitive benefits plan that empowers employees to make decisions that best benefit themselves and their families. By incorporating exceptional benefits with office-specific perks and a work-life balance, Khoros delivers an exceptional employee experience for its global team.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Khoros provides Austin employees with free lunch on Monday, Wednesday and Friday and breakfast on Tuesday and Thursday.
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
$50/month offered for employee wellness
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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