Ensures effective partnering with teams and organizational leaders to develop people and related organizational strategies that integrate with and support business strategies, goals, and objectives. Oversees the provision of coaching and advice to leaders in support of building effective teams and addressing Team Member relations matters. Consults with company leaders on areas including organizational design, talent development, workforce planning, talent acquisition, rewards, training, leadership development, and performance management. Serves as the client face of TMS, liaising with other TMS functions, including Recruiting, Talent Management. Learning & Development, Compensation, Benefits, HRIS, and Shared Services Operations to ensure effective and integrated support. Ensures compliance with corporate policies and with government regulations and statutory requirements.

Responsibilities:

• Provides day-to-day guidance to allied internal and external constituents.
• Ensures effective representation of TMS within a client organization or organizations.
• Engages with client leadership to understand:
  • Business objectives and priorities,
  • Staffing requirements,
  • Team Member issues, including Team Member relations and performance,
  • Required levels of organizational capability and associated training needs,
  • Required levels of TMS support for ongoing operations.
• Engages with TMS functional teams to ensure effective delivery of required services, including Compensation, Benefits, Learning & Development, Recruiting, Talent Management.
• Directs the efforts of internal Team Members and designated external service providers / consultants in the development, delivery, coordination, and facilitation of the full range of TMS programs and services.
• Oversees client-focused efforts to monitor regulatory and corporate compliance, engages with client leaders and stakeholders to address and resolve identified issues.
• Provides advice and counsel to client leaders/ stakeholders on the handling of specific employment, Team Member, leadership, or related issues.

Skills:

• Understands and can effectively manage the full range of TMS’ programs and processes, including but not limited to Compensation, Benefits, Recruiting, Learning & Development, and HRIS.
• Understands the Human Resources’ objectives, challenges, and requirements of the retail food industry.
• Helps define Generalist and Business Partner strategy and ensures alignment and integration with applicable TMS functions, programs, and processes.
• Ability to drive and lead teams and Team Members either through direct authority or influence.
• Works with key internal and external stakeholders to ensure shared understanding of Generalist and Business Partner’s philosophy, objectives, and process / procedural requirements.
• Demonstrates active and empathetic listening skills.
• Ensures data-based insights are shared with appropriate organizational decision-makers.
• Demonstrates clear understanding of WFM strategic direction and how TMS contributes to company success.
• Contributes to local / regional strategy development and ensures appropriate team focus and alignment.
• Assists in detailed task / project planning, including cost, schedule and resource requirements.
• Integrates internal and external stakeholder information and perspective in task and project management.
• Maintains open communication among all task / project stakeholders, internally and externally.
• Monitors outcomes and incorporates lessons learned into future task / project activity.
• Demonstrates understanding of industry, market and company dynamics and business drivers.
• Demonstrates understanding of partner and competitor dynamics and business drivers.
• Able to draw connections between industry / market trends in people and organizational management practices and their implications for WFM.

Education & Experience:

• BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and relevant experience.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.