Senior, People and Talent Business Partner

| Austin
The Senior, People & Talent Business Partner is responsible for aligning business objectives with employees and managers in designated parts of the business, and for supporting leaders in the organization to optimize and drive results in their unique areas. These responsibilities include but are not limited to office services, employee relations, real time coaching, program development centered around talent strategies, management of content and materials, and supporting engagement activities. This role will lead a team of Office Services/Administrative staff.


  • Function as an internal consultant to internal front line leaders to support them in achieving their business objectives and business results
  • Works closely with leaders to build and manage a “comprehensive people plan” to influence lasting change over business units- particularly from a change management lens and understanding the impact on people
  • Provide guidance to leaders and managers by providing them with thoughtful coaching/mentoring related to talent and performance gaps
  • Lead, coach and develop the Office Services Team
  • Provide input on organizational transformation efforts, including workforce planning, change management, process improvement, org design and capability development for assigned areas; Provide guidance and input on business unit restructures and management of implementation
  • Assist in the development of programs and tools to advance Bright Health’s talent infrastructure with key focus on developing high performing people leaders and people managers
  • Administer change initiatives and standard People team programs (merit, performance review, job descriptions)
  • Recommend internal learning and training tools for employees related to talent and career advancement, Bright Health business and education materials, and employee training – with additional focus on business unit development needs
  • Participate in leader succession planning for designated functions and work with leaders to identify and develop a bench of talented leaders and for business critical roles
  • Provide day-to-day performance management guidance to people managers (e.g., coaching, counseling, career development, disciplinary actions)
  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with the legal/compliance teams as needed/required
  • Provides HR policy guidance and interpretation
  • Collaborate with Bright people to develop strategies focused on employee engagement and employee inclusion
  • Assist in building and managing processes centered around our Employee Engagement Survey and ensure that we have an action-oriented plan to improve our engagement in teams and in the organization
  • Collaborate with People Operations on employee relations activities – includes investigations, employee terminations and advising managers on interpreting policies and providing guidance
  • Participates in the development, evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met
  • Analyzes trends and metrics in partnership with the business leaders and People Operations, Talent Acquisition and Total Rewards to support the development of solutions, programs and policies


  • Bachelor’s degree in Human Resources, Industrial Relations, Organizational Effectiveness, or Business Management or a related field; or equivalent experience is required
  • Five (5) or more years’ experience working in human resources
  • Two (2) years’ experience in fast-paced, high growth work environment preferred
  • Experience operating as a business partner with mid-level leadership
  • Healthcare or technology experience preferred
  • Highly Proficient in handling of Employee Relations
  • Proficient in Microsoft Office suite including Word, Excel, Visio and PowerPoint


  • Strong interpersonal skills shown by a demonstrated ability to work effectively, build strong relationships and trust with key stakeholders and employees at all levels
  • Sophisticated executive demeanor and comfortable functioning with senior and executive leadership
  • Highly diplomatic and adept at communicating (written and verbal) with all levels of individuals, ability to influence without being abrasive; willing to put tough issues on the table and hold people accountable for their behavior, yet flexible in approach and is willing to compromise when necessary
  • Collaborative approach with outstanding listening skills and the ability to manage through influence
  • Strategic planning and large-scale program leadership expertise
  • In possession of analytical and problem-solving skills with the ability to seamlessly scale from high-level strategy to results-oriented operational details
  • A proven track record of delivering premium results and working across multiple stakeholders in a prioritized and systematic way and helping solve complex business issues with effective HR, People & Talent solutions
  • Delivering objectives using a change management and project management approach
  • Able to maintain confidentiality – keeps sensitive data confidential and protects and safeguards this information
  • Ability to thrive in a fast paced, high growth environment
  • Takes initiative – is internally inspired to perform a task to the best of one’s ability using their own drive and initiative with strong organizational/prioritization skills and close attention to detail
  • Self-confident and energetic –comfortable making decisions and strong ability to decipher and define priorities; works at a fast pace
  • Risk Assessment & Risk Mitigation – perform comprehensive due diligence to assess and manage risk(s) with implementations, execution, and accessibility. To include appropriate budgeting, budget management, and communication of risk assessment, and planned risk mitigation for the organization
  • Experience coaching, consulting and partnering to develop company leaders
  • Demonstrated experience in influencing, coaching, consulting and impacting the business working as a business partner
  • Adept at strategic thinking and problem solving
  • Understanding of HR best practices and current regulations


  • Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), SHRM Certified Professional (SHRM_CP) and/or SHRM Senior Certified Professional (SHRM_SCP) is highly desired

At Bright Health, we brought together the brightest minds from the health care industry and consumer technology and together we created Bright Health: a new, brighter approach to healthcare, built for individuals. Our plans are easy to manage, personalized and more affordable, giving people the quality care they deserve. Through our exclusive care partnerships with leading health systems in local communities we are reshaping how people and physicians achieve better health together.
We’re Making Healthcare Right. Together. 
We've won some fun awards like: Great Places to Work, Modern Healthcare, Forbes, etc. But more than anything, we're a group of people who are really dedicated to our mission in healthcare. Come join our growing team!
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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Technology we use

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We are downtown at 515 Congress Avenue, right in the heart of downtown! Tons of restaurants and close to public transportation.

An Insider's view of Bright Health

What’s the vibe like in the office?

The office has a relaxed and laid back vibe but people are very serious about their work - perfect!


Data Engineer

What does your typical day look like?

Our team works within an Agile framework with 2 week sprints. Tasks in my sprint that I tackle daily range from ideation, research, designing wires and mocks in Sketch, UI kit updates, prepping for an engineering handoff, etc.


Digital Product Designer

What makes someone successful on your team?

A hard-working team player who thinks first and codes next is likely to learn a lot and quickly become a valuable member of the team. Lots of experience with some of our tooling is always nice, but if someone can't knowledge-share well or responds poorly to code reviews and other requests for collaboration, it'll be a tough fit.


Full Stack Software Engineer

How do you make yourself accessible to the rest of the team?

Modeling after my manager, I like to provide both regularly scheduled one-on-one meetings, where developers and engineers get to set the agenda. We can talk about career development, design and architecture ideas, industry trends, or traditional HR topics like goal setting. It’s up to them. I also have begun setting regular “office hours.”


VP & Data Platform Architect

How do your team's ideas influence the company's direction?

We hire smart individuals who thrive on accomplishment and purpose. Our teams are exposed to the bigger picture through constant communication and dialogues – that encourages them to come up with innovative solutions to problems. We've made significant adjustments on our direction in technology and process that were initiated by the team.


VP, Engineering

What are Bright Health Perks + Benefits

Bright Health Benefits Overview

We have 3 different health insurance plans, all through Cigna (HDP, Premium HDP and PPO). We cover the majority of the cost for the employee and some cost for family. We have two dental plans and a vision plan as well. We have an open PTO program. We put 3% of your total earnings into your 401K plan and you are immediately vested in that. We have all the latest technology (Mac or Surface laptops – your choice) to use including standing desks. Fully stocked fridge with snacks and drinks.

Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Highly diverse management team
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Bright Health employees can contribute up to $3500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
We will put 3% of your total earnings into your 401K plan, even if you don't put anything in. It's a safe harbor contribution.
401(K) Matching
Bright Health provides employees with a 401(k) plan managed by Vanguard. We provide a ‘safe harbor’ non-elective contribution equal to 3% of your compensation, regardless of participation in the p
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Bright Health provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
Bright Health sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Happy hours are hosted on occasion.
We offer employees a monthly parking subsidy.
Fitness Subsidies
Bright Health employees are eligible for discounts on several gym memberships.
Professional Development Benefits
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