Training Specialist

| Austin
Role: DISCO Training Specialist
Location: Austin, TX, with 25% travel expected
DISCO seeks to hire a Training Specialist who is experienced, articulate and driven to deliver internal and external training to a variety of audiences. As a DISCO Training Specialist, you will be responsible for delivering an end to end training program to customers and internal client success employees via face to face and virtual formats.
About DISCO
DISCO was initially developed at a litigation boutique in Houston. It was born out of the firm’s frustration with conventional eDiscovery tools that were slow and difficult for lawyers to use. Instead of being forced to adapt our work methods to technology, we wanted to invent technology that works the way lawyers work. DISCO was the result, and today we are the fastest-growing eDiscovery solution in North America.
 
As the leading provider of software as a service solution developed by lawyers for lawyers, DISCO is reinventing legal technology to automate and simplify complex and error-prone tasks that distract from practicing law. DISCO has been embraced by more than 400 law firms, including 75 of the top AmLaw 200, as their first choice for innovative technologies that enhance the practice of law to help secure justice and win cases.
Responsibilities
  • Deliver internal training to Services team members on product functionality, eDiscovery practices, and internal DISCO processes and procedures
  • Assess internal team members’ skills and knowledge via project-based learning, and provide constructive feedback and personalized training based on outcomes
  • Deliver external training to customer groups via face to face and virtual environments, including onboarding, role-based training, and advanced training per customer requirements
  • Make complex technological and legal concepts accessible via quality instructional practices and clear communication
  • Build and maintain DISCO product expertise for end-users & administrators, as well as domain knowledge about the eDiscovery industry and legal SaaS at large
  • Collect and utilize customer feedback to identify growth areas for the program and delivery 
  • Collaborate on the development of relevant courseware materials based on customer needs and gaps in training content
  • Participate actively in team meetings and individual interactions, providing insight to training operations and needs, as necessary
  • Regularly track and report progress, utilization, and training outcomes to the Training Program Manager
Requirements
  • BA or BS required
  • 5 years’ experience in eDiscovery, legal review, and legal technology
  • 3 years’ experience delivering training in a professional learning environment
  • Knowledge of standard industry tools, including: DISCO, Relativity, Everlaw, Axcelerate, iConect, etc.
  • Excellent written and verbal communication skills for a wide range of audiences, including: senior-level attorneys, litigation support specialists, technologists, and executives
  • Able to change work schedules to support global customer engagements in various time zones
Perks of DISCO
  • Competitive salary
  • Opportunity to be a part of a start-up culture — fastest-growing company in its space
  • Unlimited PTO
  • Fully paid health insurance 
  • Additional benefits: vision and dental insurance, 401(k)
Read Full Job Description

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • TorchFrameworks
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement

Location

3700 N. Capital of Texas Hwy., Austin, TX 78746

An Insider's view of DISCO

What are some social events your company does?

I'm part of an employee group called the DISCO Ambassadors. We represent employees’ voices, interests, and opinions and help them connect, especially as we are growing quickly. We have happy hours, executive Q&As, yoga classes, sports teams, and are working on more to encourage cross-functional collaboration and drive our company culture.

Zach

Sales Development Representative

What makes someone successful on your team?

Success happens through our shared core values in our team: Winning Together, Continuous Improvement, and Always Positive. We display these values every day and during team meetings, we give examples of how we are living them out. “Always positive” resonates the most as it’s a constant reminder to find even the smallest positive in your day.

Binnie

Senior Sales Development Representative

How would you describe the company’s work-life balance?

DISCO enables me to split my energy between work and other aspects of my life that are important. Our flexible PTO truly relieves the stress of taking time off to take care of our personal lives.

Jason

Senior Sales Development Representative

What are DISCO Perks + Benefits

DISCO Benefits Overview

DISCO knows its employees and their embrace of the inventor's spirit is the secret of our success. Our focus is keeping DISCO a great place to work, which includes providing benefits and perks that help our employees live up to their potential.

Culture
Volunteer in local community
DISCO Cares was born out of Hurricane Harvey rescue and rebuild efforts. It's driven by our employees and supported by our leadership. We donate time, money, and technology to local charities.
Partners with Nonprofits
DISCO Cares works with Explore Austin on mentors and needed equipment. We also partner with the Capital Area Food Bank, the Salvation Army, and others in our local communities.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
DISCO employees who have elected to have an FSA can contribute up to $2650 annually.
Disability Insurance
Dental Benefits
Our dental plan has a $0 premium for the employee, with a reasonable monthly premium up for additional family members.
Vision Benefits
Our vision plan has a $10 copay for annual well vision exams and an $180 allowance for glasses and $150 allowance for contact lenses.
Health Insurance Benefits
DISCO offers a variety of health insurance plans. Our high deductible plans cover 100% of the employee's premium with an HSA and we also provide PPO/FSA plans.
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
DISCO offers a dependent care FSA where employees can contribute up to $5000 tax-free dollars towards child or elder care.
Flexible Work Schedule
DISCO provides employees with a work schedule that includes flexible start and end times.
Remote Work Program
Our remote work program includes full-time work from home for positions like our Regional Sales Executives and work remotely on occasion as needed.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
DISCO offers pre-tax commuter benefits for employees where transit and parking are relevant costs.
Free Daily Meals
Austin employees get free lunch on Monday-Friday.
Stocked Kitchen
DISCO has a well-stocked kitchen including healthy snacks, sodas, coffee, cold brew, and Topo Chico.
Some Meals Provided
Austin employees get free lunch on Monday-Friday.
Parking
We offer employees free on-site garage parking.
Professional Development Benefits
Cross functional training encouraged
Promote from within
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