Integrated Marketing Manager, H-E-B and B2B

| Austin, TX, USA | Hybrid
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As an Integrated Marketing Manager focused on our H-E-B and B2B channels, you’ll be the singular point of contact and accountability for H-E-B and Favor merchant audiences. In partnership with the Manager, Brand and Content Strategy, you’ll support the integrated marketing quarterly planning process and partner with channel leads to align marketing channel tactics that cohesively support Favor’s message. You’ll be an integral part of integrated strategy planning while driving these plans to execution to ensure customers receive a cohesive message when they interact with the Favor brand.

What you'll do:

  • Support the formation of the integrated marketing planning strategy and manage the implementation of multi-channel campaigns, ensuring channels execute according to brand and content strategy
  • Partner closely with the Brand Strategy team to facilitate campaign brainstorms and kickoff sessions with channel leaders to align marketing tactics and opportunities and discuss dependencies and blockers
  • Facilitate meetings with a clear objective and ensure stakeholders leave the meeting with relevant and achievable action items
  • Partner with the Business Analytics team and use available tooling to obtain reporting, review campaign spending, conduct campaign performance analysis, recommend optimizations, and implement plans based on the data
  • In collaboration with H-E-B and merchant channel leads, develop positioning and messaging that differentiates the Favor brand and products in the on-demand market
  • Monitor marketing objectives and key results (OKRs) by tracking the success of campaigns and integrated strategies across channels and initiating changes as needed
  • Review campaign creative and content to verify it ladders up to integrated brand strategy and campaign objectives
  • Drive demand generation and engagement among Favor merchants’ customer base and H-E-B customers by developing a cohesive strategy that ties in with our various value propositions
  • Identify new opportunities that contribute to awareness, acquisition, and retention through H-E-B and Favor merchant audiences
  • Conduct regular competitive analysis to inform integrated brand strategy
  • Collaborate with our Brand, Creative, CRM, and Media teams to develop a unified strategy for individual campaigns for H-E-B and merchant channels, including copy and visuals for emails, push notifications, and a wide range of promotional material
  • Conduct post-launch campaign analysis and recommend optimizations to upcoming campaigns
  • Continually test, develop innovative solutions, and strive to improve processes that enable Favor to achieve our goals
  • Own and plan biannual planning and strategy workshops as needed 
  • Have a keen understanding of the H-E-B customer base—and the H-E-B customer who is likely to try Favor—to ensure cohesion in Favor’s marketing strategy as it relates to offers to H-E-B customers
  • Have a keen understanding of relevant merchant customer bases and ensure cohesion in Favor’s marketing strategy as it relates to offers for merchants’ customers
  • Build, manage, and maintain Favor's points of contact with H-E-B, collaborating with H-E-B partners and providing info to H-E-B about Favor's business
  • Act as liaison to the Favor Marketing team for questions and opportunities related to marketing on H-E-B or merchant channels
  • Oversee campaign reporting (both H-E-B to Favor and Favor to H-E-B) and continually work to optimize this process

Skills you have:

  • A bachelor’s degree in marketing or a related field (relevant experience may be considered in lieu of a degree) 
  • 4+ years of cross-functional marketing experience
  • Proven ability to plan and execute campaigns and report on results against KPIs and budget
  • Demonstrated ability to align team members toward a common goal, delegating tasks and following up on status
  • Demonstrated ability to plan and execute cross-functional initiatives with shifting timelines and dependencies 
  • Time management and organizational skills with the ability to manage competing priorities and meet deadlines
  • Excellent written and verbal communication skills with demonstrated ability to communicate clearly and effectively
  • Meticulous and thorough with excellent attention to detail
  • Adept at using data to make appropriate decisions on trade-offs and prioritization
  • Asana experience is a plus

Who you are:

  • You can propose creative solutions for an industry that is still relatively new and constantly evolving
  • You can synthesize data, form hypotheses, develop insights, and propose actionable solutions
  • You have a strong understanding of the various functional aspects of a marketing organization
  • You are a highly motivated, creative, and analytical individual who thrives in a fast-paced environment with the opportunity to wear multiple hats
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Technology we use

  • Engineering
  • Product
  • People Operations
    • JavaLanguages
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    • KotlinLanguages
    • PHPLanguages
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    • SqlLanguages
    • SwiftLanguages
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    • DockerFrameworks
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    • KubernetesFrameworks
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    • MySQLDatabases
    • NoSQLDatabases
    • RedshiftDatabases
    • AWS (Amazon Web Services)Services
    • FigmaDesign
    • ConfluenceManagement
    • Google DocsManagement
    • JIRAManagement
    • TrelloManagement
    • SlackCollaboration
    • ZoomCollaboration
    • TrelloProject Management

Location

Our HQ, the Eastside Tech Hub, is located in the heart of East Austin with close proximity to downtown and easy access to I-35. In addition to dynamic work areas, our fully customized two-story office space boasts a coffee bar, lounge area, large events space, library, and more!

An Insider's view of Favor

How would you describe the company’s work-life balance?

Favor truly talks the talk and walks the walk when it comes to prioritizing team members’ personal lives, mental health, and work-life balance. Favor creates opportunities for team members to relax, recharge, and focus on mental health and overall wellness.

Amanda Going

Account Executive, Sales

What does your typical day look like?

I appreciate that I have the flexibility to switch it up and work in the office some days and work from home others. No matter where I’m working, I spend my days coding, collaborating on projects, and connecting with my peers!

Shruthi Krish

Software Engineer II

How does the company support your career growth?

I’ve been lucky enough to pivot my career from Sales to Product Management and even luckier to have been able to do that at Favor. I couldn’t think of a better place to foster the foundation of my career as a PM than among such a unique and caring group of product leaders!

Demi Young

Product Manager

How do you make yourself accessible to the rest of the team?

I’m a HUGE believer in the power of 1:1s, and the importance of keeping a regular check-in on the calendar with my team members. If we are able to have that baseline of consistent, reliable check-ins, I find that my team members are more comfortable reaching out and scheduling additional time with me if they need it.

Kim Klask

Director, Engineering

What makes someone successful on your team?

Favor is a healthy place for an engineer for many reasons, particularly because of the high level of trust and autonomy. There is zero micro-management, zero gate keeping, and big opportunity for high impact. A successful engineer will need to be a self starter, with a high degree of ownership in their work. 

Adam Reidelbach

Software Engineer II

What are Favor Perks + Benefits

Favor Benefits Overview

Favor is proud to offer a wide range of benefits to team members. From medical, dental, vision, and life insurance to unlimited PTO (that's actually unlimited), discounts, commuter reimbursement, and mental health support, our goal is to provide benefits to team members that enable them to have a healthy life inside and outside of work. Explore all you can enjoy as a Favor team member below!

Culture
Volunteer in local community
Join fellow team members who volunteer across Texas.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
In-person all-hands meetings
We host Town Hall every other week and quarterly planning sessions called Favor Future where team members get aligned and build relationships.
Employee awards
Flexible work schedule
We have team members spread across Texas and beyond! Some work from the office, some from home, and some do a mix of both. No matter where you work, we foster an inclusive and flexible environment.
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
We offer a range of employee resource groups, including Somos@Favor, Moms@Favor, Femme@Favor, Dads@Favor, Black@Favor, Asians@Favor, Queer@Favor
Hiring practices that promote diversity
We hire using processes that eliminate biases against groups and individuals. We always aim to have team members as unique as the communities we serve.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Partner Guidance is a FREE benefit ALL Favor team members (medical-enrolled or not) and family members living in their household can use for help with any of life's concerns.
Transgender health care benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave
Generous parental leave
Favor offers generous parental leave for both birth and adoption.
Family medical leave
Adoption Assistance
We offer reimbursement of eligible expenses for adopting parents as they grow their families.
Fertility benefits
Team members enrolled in select plans have access to fertility benefits for fertility treatment.
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
We reimburse eligible commuting expenses monthly.
Free snacks and drinks
Some meals provided
Catered lunches are provided Tuesday and Thursday at our office.
Company-sponsored happy hours
Head on over to the bar at Favor HQ for drinks and good vibes every Thursday for Happy Hour. Cheers!
Onsite office parking
Mother's room
Professional Development
Lunch and learns
Learning Labs are a diverse set of skill-building classes and workshops centered around personal and professional development.
Promote from within
Mentorship program
The Favor Intern(al)ship program allows team members to develop new skill sets and interact with other teams.
Continuing education available during work hours
Customized development tracks

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