Join a purpose-driven, fast-growing enterprise software company that is working to transform 9-1-1.

The power to do remarkable things when it matters most is the heart of 9-1-1 and public safety. At RapidDeploy, we believe that regardless of size, geography or budget, everyone in public safety should have access to the data they need when it matters most to save more lives. That’s why, since 2016, our mission has been to reduce emergency response times and improve public safety. We are the industry’s only truly open and integrated emergency response platform with a portfolio of web-based cloud solutions that includes analytics, mapping, dispatch and first responder applications.

Over the past year, we have signed four states and our software has been deployed in more than 700 9-1-1 centers across the U.S. We have increased our annual recurring revenue by more than 20X. We’re hiring passionate team members to help propel us into the next stage of growth.

Summary: Working under the direction of a leader, the intern will collaborate with experienced professionals to apply theoretical knowledge in a practical setting, completing assigned tasks to develop skills relevant to the assigned role. Duties may vary given the assigned department; this is a general job description. Additional or other duties outside of this description may be assigned during the internship based on company needs. A job description addendum may be included with this general description should duties vary significantly outside of this general description. 

Education: High School Diploma or equivalent is required. Enrollment in an accredited institution (e.g., junior college, college, university) pursuing a related degree is required.

Required Background/Experience: some work experience is preferred, but not required. A basic understanding of SaaS is preferred, but not required.

Other Skills/Abilities (Required):

· Self-starter with the ability to work independently and as a part of a team.

· Strong analytical and problem-solving skills with an ability to focus on fine details.

· Excellent organizational and time-management skills with the ability to meet deadlines while being thorough and accurate.

· Ability to work in a fast-paced environment while adapting to changing priorities.

· Excellent written, oral, and interpersonal skills with an ability to communicate professionally at all levels of the organization.

· Experience with MS Office Suite (Word, Excel, PPT).

· Valid Driver’s License and insurance may be required for interns working in specific departments.

Travel Required: No

Supervision: Does not supervise others.

Supervisory Span: Not applicable

FLSA Classification: Non-Exempt

Essential Job Functions:

1. Collaborate with others to assist departmental and cross-functional teams in executing and timely delivering assigned projects, contributing to successful outcomes. Handle basic issues and problems and refer more complex issues to their leader.

2. Acquire knowledge specific to the industry by attending meetings with team members and taking notes during discussions to maximize learning.

3. Conduct research through data collection and analysis to support organizational productivity and intern skill development; help identify trends and drive insights to optimize processes and stay competitive.

4. Maintain databases, such as CRM or other departmental databases, ensuring accurate and up-to-date records for better business intelligence, decision-making, increased operational efficiency, and overall business success.

5. Assist with the development and maintenance of reports, dashboards, and visualizations to communicate findings effectively.

6. Coordinate and schedule meetings and appointments, organize conferences or other arrangements, to ensure the organization’s smooth operation.

7. Perform other duties as assigned.

Addendum: Marketing Intern – Job-Specific Duties:

In addition to the essential function listed above, RapidDeploy marketing interns will be responsible for completing the following departmental-specific duties during their internship.

1. Assist in planning local and regional third-party events across small, medium, and large-scale tradeshows.

2. Research upcoming brand marketing initiatives such as events, executive speaking opportunities, customer and prospect engagements, etc.

3. Contribute content for a variety of programs and channels, including email, social, and blog.

4. Coordinate marketing and event communications with sales and other internal stakeholders.

5. Support HubSpot (Marketing Automation Platform) database management and the lead lifecycle.

6. Update website content using Webflow program.

7. Track inventory of company merchandise, along with organizing and executing merchandise shipments, lifting up to fifty (50) pounds is required.

8. Travel locally to conduct company business (i.e., event management logistics and coordination of last-minute shipments).

Physical/Work Environment Demands:

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is remote; however, some office time will be required along with travel for this position. Travel to perform company business for departmental needs may be required on an as needed basis.

While performing the duties of this job, the employee is occasionally required to stand; walk and sit. The employee must occasionally lift and/or move up to ten (10) pounds unless otherwise specified in the addendum.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually low to moderate. When traveling, attending conferences, or visiting customer sites, the noise level may be higher.

Disclaimer:

Employees must be able to perform the essential functions of the position satisfactorily, and if requested, reasonable accommodations will be made to enable qualified employees with disabilities to perform the essential functions of their job, absent undue hardship. RapidDeploy retains the right to change or assign other duties to the position at any time.

About RapidDeploy Inc.

- Strong revenue growth (20x+ in last 12 months) & huge recent customer wins (e.g., State of California)

- Fast-growing, passionate, mission-driven team – we care about saving lives through technology!

- Offices in Austin, TX and Cape Town, South Africa 

- Medical, dental, and vision insurance options, with benefits that kick in on your first day! Benefits are highly subsidized by RapidDeploy Inc. 

- In addition to 8 observed holidays, RapidDeploy employees receive 20 days of PTO and unlimited sick leave.

- RapidDeploy is a well-funded, venture backed growth company 

RapidDeploy is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Notice: RapidDeploy’s hiring policy prohibits hiring from existing or prospective customers.