Contracts Manager at Khoros

| Austin
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Khoros is looking for a Contracts Manager to join our Legal team. As a Contracts Manager for Khoros, the successful candidate will help accelerate Khoros' success by providing practical, creative, thoughtful and quick answers to key legal questions. The Contracts Manager will be required to draft, negotiate and manage a wide variety of commercial agreements, including customer and vendor agreements. They will assist with the continuous development of the contracts team and its processes. Khoros' Legal function is diligent and proactive and works cross–functionally with all areas of the company in a collaborative, collegial, fast-paced, global team environment.

Job Duties:

  • Write or review and manage contracts for SaaS software and services (Order Forms, SOWs, Non-Disclosure Agreements, Reseller Agreements)
  • Propose alternative language for risk mitigation, risk flow, and revenue recognition. Provide effective guidance of contract issues to management
  • Establish initiatives for contracts team including contracting tools & processes, legal language library, reference materials, and playbooks. Create training material for and establish contracts compliance procedures and documentation. 
  • Review RFPs and RFQs, offering appropriate alternatives to contract terms and conditions.
  • Advise sales management of contractual rights and obligations and provide clarification of contract terms and conditions
  • Act as a liaison between internal and external customers to efficiently drive the contract review and approval process to conclusion.
  • Analyze and validate all aspects of incoming non-disclosure, software-as-a-service customer, vendor, partner, contractor and other company agreements, applying general contract and intellectual property principles knowledge to independently address a variety of contract issues.
  • Conduct initial review of all incoming contract requests and correspondence to identify any terms that vary from corporate standards to ensure accuracy and compliance, recommend appropriate modifications, engaging and collaborating with internal stakeholders in the sales, professional services, legal and other internal organizations as may be required.

Minimum Requirements:

  • 3+ years of experience as a member of an in-house legal team or law firm drafting, negotiating and managing a wide variety of commercial and technology-related agreements.
  • Intellectual curiosity about Khoros customers, products/technology and contract provisions.
  • A strong understanding of contract provisions and the legal areas and laws that impact them.
  • Ability to quickly understand complex technical and business needs and act to influence and persuade others in a manner that protects the company and aids in meeting/exceeding our revenue targets and maintaining a competitive edge.
  • Outstanding drafting skills, including demonstrated ability to work with attention to detailed contractual language related to technology.
  • Verbal presentations are clear, concise and thoughtful; has a negotiation style.
  • Strong organizational skills and the ability to manage multiple simultaneous projects and deadlines.
  • The ability to guide employees to define requirements and draft appropriate contract terms.
  • The ability to successfully work with and lead teams, including both attorneys and business executives, to solve complex legal issues and recommend solutions.
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Technology we use

  • Engineering
    • JavaLanguages
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    • HTMLLanguages
    • CSSLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • RedisDatabases


7300 Ranch Road 2222 , Austin, TX 78730-3204

An Insider's view of Khoros

What are some social events your company does?

Khoros Austin embodies cultural diversity through inclusivity and team engagement. Not only do we offer daily catered lunches and weekly bootcamp and yoga classes, but we organize unique monthly happy hour experiences, (mixology contests, candle making, mindfulness classes) quarterly volunteer opportunities and partnerships with local non-profits.

Laura Whitefield

ATX Senior Executive Assistant & Cultural Specialist

How does the company support your career growth?

After trying on quite a few different roles, I feel so fortunate to have found the perfect one for me. My managers have always been so helpful in making sure to elevate and help me prep for the right opportunities to provide value for the company and help me transition into a role that I love.

Sidney Gomez

Sales Engineer

How has your career grown since starting at the company?

I've had multiple opportunities to learn and grow at Khoros. I began as a Recruiter and was promoted to Recruiting Lead within a year. Having worked in recruiting a while, earlier this year, I was interested in a career shift and was supported through a transition into Sales Engineering. My career has grown exponentially since being at Khoros.

Kristine Lim

Associate Sales Engineer

What are Khoros Perks + Benefits

Khoros Benefits Overview

Khoros offers a competitive benefits plan that empowers employees to make decisions that best benefit themselves and their families. By incorporating exceptional benefits with office-specific perks and a work-life balance, Khoros delivers an exceptional employee experience for its global team.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Khoros provides Austin employees with free lunch on Monday, Wednesday and Friday and breakfast on Tuesday and Thursday.
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
$50/month offered for employee wellness
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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