Content Marketing Manager

| Austin

The Role:

As a creative and outgoing Content Marketing Manager at AlertMedia, you will help oversee and execute our content strategy across a variety of channels. You'll be willing to roll up your sleeves as part of our small-but-mighty marketing team and take on tasks both big and small. 

As one of the most exciting start-up companies in Austin, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth.

Writing sample required upon application submission for this role.

Who we are:

AlertMedia has disrupted the mass notification industry and become its technology leader, now serving some of the largest and most respected companies in the world. Our emergency communication software and monitoring services enable organizations to keep their people safe, informed, and connected. Customers in telecom, healthcare, transportation, energy, manufacturing, government, and education are using the AlertMedia platform for emergency communication, regular business communication, and operational activities such as scheduling, dispatching, and other logistics.

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information please visit www.alertmedia.com.

What you will do:

  • Create/write thoughtful, evergreen content to support marketing efforts including web copy, blog posts, white papers, sales and customer success collateral, press releases, internal reference documents, articles for industry publications, presentation decks, and more
  • Compile research from a variety of sources in order to write accurate, engaging, and relevant content
  • Work with marketing, sales, customer success and product to define and implement a content strategy that maps to the entire customer lifecycle
  • Build a strong network of customer brand advocates in order to identify key customers that can act as a marketing channel through case studies, videos, speaking opportunities, referrals, etc.
  • Work with PR manager to provide direction and guidance on how we can best execute upon PR initiatives
  • Lead and manage customer engagement and communication programs, such as onboarding and ongoing nurture campaigns
  • Build marketing programs to help the sales and customer success team increase new business, renewals, referrals, and create cross-sell and upsell opportunities
  • Develop a customer lifecycle campaign program and work with customer success and marketing operations to implement
  • Provide product feedback given by advocates to stakeholders and to the business overall 
  • Develop sales tools and collateral to increase conversion rates 

Requirements:

  • Bachelor’s degree with an emphasis on communications, marketing, and business preferred 
  • 2+ years Content Marketing, Product Marketing and/or Customer Advocacy Marketing 
  • Must have experience writing your own thoughtful and creative content with the ability to provide work samples up front across a variety of projects 
  • Experience and comfort personally engaging with customers and subject matter experts 
  • Technical knowledge and experience with the latest digital marketing tools and channels, including marketing automation platforms such as HubSpot preferred 
  • Experience in creating and executing marketing campaigns and programs that drive customer engagement and advocacy
  • Familiarity with B2B marketing, lead generation, and sales processes
  • A strong passion for serving and understanding customers
  • Analytical skills to determine marketing effectiveness and ROI of content efforts
  • Strategic thinker that can see beyond the day-to-day grind to help reach marketing and sales goals, create a stronger brand, and improve the customer experience
  • Roll-up-your-sleeves approach with a willingness to take on "non-role-specific" marketing duties as needed to support the team and business
  • Experience working with PR/Media initiatives a huge plus 
  • US Citizen or Permanent Resident (We will not sponsor at this time)

What we offer:

  • Base salary + Company-Wide Bonus program
  • Stock options- Be a shareholder in the company
  • Competitive PTO + holidays to enjoy balance
  • Health benefits- Medical, Dental, Vision and Life Insurance 100% paid for employees
  • Commitment to community service with opportunities to give back 

AlertMedia is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • ElasticsearchDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • SlackManagement
    • HubSpotCRM
    • SalesforceCRM

Location

One exit South of downtown walkable to Zilker Park with skyline and greenbelt views. All the amenities without the parking frustrations!
901 S MoPac Expy , Austin, TX 78746

Insider's spotlight

How would you describe the company’s work-life balance?

Management knows that work-life balance is important and they practice it themselves. Having this balance makes it easy to come into work every day ready to give 110%.

Liel Navon

Team Lead, Sales

What projects are you most excited about?

I'm excited about the opportunity to strategically hire people we feel will truly make an impact on the business and know "why" they are working hard because our product genuinely helps a lot of people. I am also passionate about our commitment to community service and driving these relationships and events!

Kelsey Ozar

Director, Talent

What makes someone successful on your team?

To be a successful developer at AlertMedia you will need to be smart and passionate about great code. Our most valuable developers consistently "check their ego at the door" and focus exclusively on the best solution for the problem.

Matt Miller

Senior Developer

How do you make yourself accessible to the rest of the team?

AlertMedia is inherently a very collaborative culture. No one here is above helping others, including our executive leadership team. We are readily available to assist through negotiations, demos, customer calls or to simply provide guidance. Time is never wasted on someone who cares and is focusing their effort on the right things.

Peter Steinfeld

VP, Sales

How do you collaborate with other teams in the company?

Given our current size, collaboration comes easily, but as we grow, we have to be more intentional about how we work with each department. For example, our team often drops in on the weekly sales meetings, holds a weekly meeting with the sales team leads, and has a slack channel with all of sales so people can share ideas and ask questions

Alex

VP, Marketing

What are AlertMedia Perks + Benefits

AlertMedia Benefits Overview

AlertMedia has a comprehensive benefits package in order to take care of our employees, including 100% paid medical, dental, vision and life insurance. We take pride in giving back to our community through quarterly give-back opportunities and enjoy quarterly team-building both team specific and company-wide.

Health Insurance & Wellness Benefits
Dental Benefits
AlertMedia pays for 100% dental coverage for it's full-time employees.
Vision Benefits
AlertMedia pays for 100% vision coverage for it's full-time employees.
Health Insurance Benefits
AlertMedia pays for 100% medical coverage for it's full-time employees through BlueCross BlueShield.
Life Insurance
AlertMedia pays 100% of life insurance coverage for full-time employees.
Retirement & Stock Options Benefits
Company Equity
AlertMedia offers a generous equity grant for full-time employees, including vesting over a four-year period.
Performance Bonus
AlertMedia is proud to offer a generous collective success annual bonus to al of its full-time employees.
Child Care & Parental Leave Benefits
Generous Parental Leave
AlertMedia offers 4 weeks paid maternity leave with up to a total of 12 weeks with FMLA and 2 weeks paid paternity leave.
Vacation & Time Off Benefits
Generous PTO
AlertMedia offers competitive paid time off for its full-time employees, with the opportunity to gain additional days off with tenure.
Paid Volunteer Time
AlertMedia has a strong commitment to serving our community, with opportunities to get involved at quarterly give-back events.
Paid Holidays
AlertMedia offers 10 company paid holidays for full-time employees.
Perks & Discounts
Casual Dress
AlertMedia offers a casual dress environment, anything but shorts!
Company Outings
AlertMedia puts a huge emphasis on team-building. Q1/Q3 are dedicated to team-specific events while Q2/Q4 are company-wide events including our always amazing holiday party!
Stocked Kitchen
AlertMedia has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored LaCroix you can handle.
Some Meals Provided
AlertMedia has a Tuesday lunch tradition. We bring in delicious catered food and introduce new hires, share product updates or customer stories, and even get to see our board deck via our CEO.
Happy Hours
AlertMedia enjoys Friday happy hours after a week of hard work.
Parking
AlertMedia offers free parking to all employees.
More Jobs at AlertMedia5 open jobs
All Jobs
Dev + Engineer
Marketing
Sales
Marketing
new
Austin
Developer
new
Austin
Sales
new
Austin
Developer
new
Austin
Developer
new
Austin