Internal Communications Manager
About OJO
OJO envisions a world where everyone has what they need to own a home. We know that homeownership is one of life’s most complex decisions and access to trusted advice and expertise can be the difference-maker. Through the fusion of machine intelligence and human expertise, we meet people wherever they are in their home journey to provide deeply personalized guidance and support.
Our intuitive technology learns each individual’s needs and preferences to provide a tailored experience whether they’re buying, selling, or managing their home as an asset. We then help them to move forward when the time’s right — with support, knowledge, and confidence.
From our network of top-rated agents we’ll match homebuyers and sellers with the expert who can best support their specific journey. We introduce agents and loan officers to consumers at just the right time, and underpin the connection with tools and insights to ensure a best-in-class experience.
As part of our team, you’ll help create the experiences that help level the playing field in real estate, so that all people — regardless of race, class, or gender — can experience the gateway to wealth and the security that home provides.
About the Marketing Team
The OJO Labs Marketing team is creative, analytical, and passionate about our business, our craft, and our pets; we’re a small and growing high-impact team. We aim to always keep the needs, wants, and goals of consumers at the forefront of every decision OJO makes, through insightful, compelling storytelling that fuses the head and the heart. We influence with deep, quantitative analyses, wrapped in the context of qualitative insights. Every member on the team has their own domain knowledge and subject matter expertise, creating the opportunity and responsibility for ownership and deep collaboration on company-wide initiatives.
The Basics
As Internal Communications Manager, you will play an integral role in ensuring that all teams and functions comprehend our company strategy, values, culture - and can connect the dots between their work and our larger purpose. The ideal candidate will have experience working cross-functionally, ideally within a marketing organization, and will be a strong writer and outstanding communicator.
What you'll do
- Establish an internal communications strategy in conjunction with the Director of Storytelling, incorporating input from the People team, and with alignment from Chief Marketing Officer and Chief Operating Officer
- Write and develop messaging around various topics, ensuring the company’s top-level strategies, announcements, and organizational initiatives are successfully conveyed to employees and stakeholders
- Manage internal communications-led events from inception to execution, which includes creating narrative themes, developing executive messaging, and overseeing event logistics
- Oversee our awards plan, wide-ranging from award submissions, program management, and internal communications on our wins
- Drive employee engagement in organizational events and initiatives through internal communications strategy
- Plan, edit, and write content for a variety of internal communications mediums, such as Slack, monthly digital magazine, or email
- Run cross-organization mechanisms, e.g., Win Book
- Develop presentations for company events
- Draft messages or scripts from senior executives for presentation to employees in written or spoken form
- Ensure internal communication messages are consistent with external communication messages
- Convey and shape a strong, consistent, and positive employer brand with employees answer to feedback from staff and adjust or augment communications content accordingly
- Handle the internal communication response to crisis situations that affect organizational perception and reputation
- Advise senior executives of developments throughout the organization, either face to face or through regular written communication
What we need from you:
- Growth-oriented, employee-centric strategic mindset
- 3-5 years of experience in marketing, communications, public relations, or similar role working across a variety of teams
- Proven ability to manage multiple projects and priorities at once
- Outstanding communication skills, both written and verbal
- Strong attention to detail
- Bachelor's degree or equivalent practical experience
- Ability to deal with change with a passion for innovation and creative problem solving
- Real estate knowledge and experience is a plus
What do we have to offer?
● You get to work with the best of the best
● A collaborative, respectful environment where your voice will always be heard
● Competitive Salaries
● Equity
● Unlimited/Open PTO Policy
● Dog-Friendly Workplace
● Commuter Stipend or Free Parking
● Optimum Workspace Subsidy
● 70% Coverage of Employee and Dependent Health Premiums
● Promote from Within Philosophy
● Volunteer Program
● Many More – We have a whole team dedicated to making OJO an awesome place to work!
Our Team
With offices all over the world, our award-winning work environments blend meaningful impact and employee satisfaction. We have offices in Austin, Texas; Minneapolis, Minnesota; San Mateo, California; Chicago, Illinois; Toronto, Ontario; and Vieux Fort, St. Lucia.
OJO has received multiple workplace awards, including Fortune Best Workplaces in Technology, Inc. Best Workplaces, and Austin Business Journal’s Best Places to Work. Every person at OJO has a significant impact on our evolving product, team, and culture, which is why we hire the best technical, creative, and operational minds.
Virtual Life at OJO
At OJO, we care and listen deeply to the needs of our team to ensure they are comfortable and have the necessary tools to be productive while working from home during the pandemic. We strive to allow a balance and separation between home and work life, and provide support and a flexible working schedule so that employees are able to focus on what’s important to them. The leadership team at OJO has decided that we will work from home indefinitely. As safety allows, offices will open and employees will have the option of accessing them to work. We will continue to monitor and respond to COVID-19 proactively, while adhering to safety precautions provided by medical leadership.
OJO is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.