Marketing Operations & Research Analyst

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Responsibilities 

Sales Support 

  • Interpret operations and sales data and provide dashboards and summary information to the leadership team 

Process Improvement 

  • Oversee Salesforce or other systems data integrity  
  • Work with sales leaders to identity and expand Total Available Market (TAM) by specific trades and geos. 
  • Work with sales leaders to expand account penetration strategies through specific campaign strategies and contact points. 
  • Design and implement process improvements through our technology systems 
  • Monitor and use Salesforce to create utilization across sales teams 
  • Act as a liaison between Sales, Sales Operations and other departments to facilitate an open dialogue around business needs and expectations 

Analysis and Reporting

  • Analyze requests for proposals, company financials, reports news to and coordinate account-based research with sales teams.  
  • Collect, analyze and report on pipeline data  
  • Build persona profiles through research to support our sales team to find opportunities within our industry.  
  • Provide ad hoc reporting as needed  
  • Create and deliver presentations to sales leadership 

Experience and Knowledge 

  • Minimum of 1 years’ experience on a B2B-focused marketing team 
  • 2 years’ experience managing a CRM system (Salesforce.com is strongly preferred) 
  • Exceptional writing skills with proven ability to generate research about specific accounts and topics  
  • Power user of a CRM  
  • Ability to think strategically, creatively, and opportunistically. 
  • Ability to multi-task and prioritize issues. 
  • Ability to manage multiple projects and collaborate with a variety of stakeholders. 
  • Ability to be highly creative, while leveraging data to make decisions 
  • A quick learner with a passion to become an expert in the markets served 

Objectives:  

What you’ll do: 

  • Build out customer profiles for specific accounts- educating and building our account profiles for specific targeting to our sales team.  
  • Supporting our marketing operations with analysis around our database and the performance of our database.  
  • Support marketing team members with insight based on research as well as specific accounts to target through digital marketing methods (such as PPC, email and print marketing campaigns)  
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Location

We are located in the heart of downtown Austin, right up the street from the capital with a rooftop patio overlooking Congress Ave.

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