Senior Digital Marketing Manager

| Hybrid
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Role Summary:
inKind is seeking a Senior Digital Marketing Manager to manage the day-to-day operations of the digital marketing team and contracted vendor relationships to ensure that content is on-brand, optimized, and integrated across channels. In this position you will collaboratively develop digital channel strategies for merchant marketing initiatives, including focuses on paid search, paid digital advertising, merchant advertising, mail marketing and automation, and paid and organic social media. We are seeking someone that thinks strategically and has different strategies for prospects in different stages of the buying journey.
Responsibilities:

  • Manage a portfolio of paid search campaigns, paid social campaigns, and display campaigns across an exciting and diverse range of merchants
  • Develop and manage digital marketing campaigns to acquire traffic and optimize direct response campaigns to grow the database.
  • Be responsible for the day-to-day execution, optimization, and reporting of digital marketing campaigns directly connected to revenue generation
  • Be fluent in display, paid search, social media, content syndication, and building audiences based on ideal customer profiles and buying journey stages
  • Collaborate with the cross-functional teams to optimize digital marketing programs working with product marketing and sales teams to complement efforts and improve the customer lifecycle and performance of marketing investments.
  • Measure, analyze, and report performance of campaigns and develop smart segmentation plans and A/B tests to improve performance.
  • Provide expert advice on marketing and advertising methods for new or existing products or services
  • Work with the account management team to set business expectations for merchant partners
  • Work with marketing operations and analytics teams to correctly populate and maintain performance dashboards, and perform ad-hoc analyses
  • Closely manage budget and spend
  • Guide and mentor a small team of channel marketers


Requirements

  • Bachelor's degree in Marketing, Advertising or related field
  • 5+ years experience in digital marketing, with at least 1+ years of leadership experience
  • Proven track record of creating, executing and optimizing digital marketing processes
  • Highly skilled in Excel and working with large data sets
  • Outstanding relationship building and communication skills
  • A strategic thinker with the ability to work through complex data


Compensation/Benefits

  • Medical/Dental coverage plan
  • Flexible vacation and remote work policies
  • Team building and cultural experiences (i.e. offsites, speaker/seminar series, chef-led classes)
  • Career development training opportunities
  • Office-catered lunches and snack


inKind is an Equal Opportunities Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please reach out at [email protected].

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AWS (Amazon Web Services)Services
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • TrelloManagement
    • SalesforceCRM
    • SendGridEmail
    • CordialEmail
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

Right in the heart of downtown Austin!

An Insider's view of inKind

What’s the vibe like in the office?

We're a collaborative, hard-working and ambitious team! We enjoy spending time together and celebrating each other's achievements. One of our values is to call out achievements big or small, which is something we practice regularly at all levels of the company. We're a very positive place to work (and being dog-friendly helps with that)!

Ellie

Head of People

What's the biggest problem your team is solving?

We've reached a pivotal moment in scale with the amount of users and clients joining our platform. We're wildly excited to release our new discovery portal and app that will create an expansive and connected network making it even easier for our users to discover new venues and unique restaurant events only accessible to our network.

Marcus

Head of Product

What makes someone successful on your team?

We are a team of doers who get things done in a collaborative environment. We move as one unit working closely to accomplish the team’s goals that, in turn, make inKind very successful. We ask questions (a lot of questions), make mistakes, and learn from every decision we make - evolving as a team as we learn from the past and plan for the future.

Matt

Chief Revenue Officer and Co-Founder

How do you collaborate with other teams in the company?

The team I’m on is oftentimes the first interaction a client has with inKind. That can be a lot of pressure, but the encouragement to speak up & collaborate across teams means that I have a solid understanding of team goals as well as the goals of the company. The more I interact with teams adjacent to mine, the better prepared I am.

Emma

Mid-Market & Enterprise Account Executive

What are inKind Perks + Benefits

Culture
Volunteer in local community
inKind participates in local volunteer opportunities such as LifeWorks gift drive over the holidays.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
Diversity
Highly diverse management team
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
inKind pays for short-term disability insurance for our employees.
Dental insurance
Vision insurance
Health insurance
Wellness programs
Team workouts
A few of our team members are training for the Austin Half Marathon and 5k together! One of our founders organized running schedules for any team members who want to train together.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
For qualifying employees, inKind has a generous child care benefit plan that pays approved child care providers $500/month for the first two years of a child's life.
Generous parental leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within

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