About Care.com

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

Here, entrepreneurs, self-starters, standout colleagues, and big problem solvers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.

Overview:

Care.com offers businesses and their employees a suite of products and services that gives them flexibility and choice to balance their caregiving needs and the demands of work. Employees use Care services for child care, senior care, pet care, tutoring, housekeeping, and more. The B2B marketing organization that supports SMB, enterprise, and strategic sales is growing, and we're in search of a Sr. Marketing Operations Associate to support our strategic marketing goals.

This role will be an integral member of our fast-paced and high-performing marketing team to help us operate efficiently. The ideal candidate is a tech-savvy, detail-oriented, and highly organized individual who thrives when creating and following process-driven tasks. Will support the growth marketing team, help handle 3rd party vendors, triage inbound creative requests, budget management, and accruals, and run reports as well as manage lead lists across B2B marketing platforms including Salesforce, HubSpot, and Tableau.

What You’ll Do:

• Project management and help execute acquisition and account-based marketing campaigns including email, direct mail, conference, advertising and sales enablement (requires support with copywriting).
• Manage campaign calendars and help with project deadlines.
• Support reporting needs for acquisition campaigns via Tableau, Hubspot, Loopio, and Salesforce by exporting data, analyzing performance and updating tracking templates, and helping with campaign execution.
• Run budget tracker, accruals (partner with marketing leadership and finance to supervise quarterly spend and budget), and new vendor procurement processes (contracting, renewal, and onboarding process of vendors and contractors) for design, web development, and performance marketing services. Assist with implementation of new marketing technologies and improve processes
• Brief, triage, and review creative requests for email, sales enablement, and field marketing materials.
• Identify and resolve gaps in marketing operations processes and scale processes to enable internal and external operations efficiencies where needed.

Qualifications:

• Bachelors' degree or proven experience
• 2+ years of experience in marketing, communications, or project management
• Deep understanding of Office products, specifically excel and PowerPoint
• Analytical and data-driven with knowledge of data management best practices
• Experience with CRM tools Salesforce, HubSpot, and Iterable a plus
• Ability to prioritize, manage time and juggle multiple projects at one time
• Ability to remain agile in a changing and fast-paced environment
• Possess a sense of urgency and strong work ethic

For a list of our Perks + Benefits, click here!

**Care.com supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, Care.com recognizes the power of a diverse and inclusive workforce and encourages applications from individuals with varied experiences, perspectives, and backgrounds. Care.com is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please reach out to [email protected].**

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Company Overview:

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).