Business Operations Manager - Defense at RigUp

| Austin
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As the Business Operations Manager, you will be a cornerstone of executing our strategy to grow our business within the Defense sector. In this role, the individual will be responsible not only for managing / growing business with our major logos but also leading government / private sector Request for Proposals (RFPs) related activities (e.g., reviews, coordination, pricing, NDAs). The ideal candidate will simultaneously grow both our private sector and government related business but also identify new revenue opportunities within the space. The Business Operations Manager will also provide critical operational support and leadership that will enable the broader organization to grow with the option to manage a specific region and contribute to our national / international growth plans.
The Defense Vertical 
At RigUp we are “Empowering the People who Empower the World”. Construction and Defense contractors are the ones on the front lines building the infrastructure and assets that power our nation. We aim to make placement easier and more accessible while providing a better experience for these contractors and clients. 
Backed by multiple Venture Capital Firms (e.g., a16z, Founders Fund), RigUp is taking a fresh perspective on how to create a flexible, innovative business model supported by a strong operations foundation for temporary / on-demand labor. Professionals will use their deep sector knowledge and strategic selling experience to provide solutions to clients’ priorities, embrace the digital transformation, and maximize operational efficiency.
Sound like you? Keep reading. 

What you'll be doing:

  • Top Sales Performer that brings a strategic approach to the selling process for major logos
  • History of identifying opportunities, influencing key stakeholders, and own the deal through the close 
  • Experience with large RFPs / RFQ in Defense, DoD, and / or other government related programs (e.g., small business set aside)
  • Ability to learn quickly and identify areas for improvements 
  • Network within Defense industry and the ability to influence those decision makers; experience growing your network and becoming a person of influence 
  • Transformation and improvement experience; being able to spot gaps / issues and solution towards process improvement 
  • Strong communication and collaboration skills; ability to work across a matrixed organization effectively
  • Customer / client experience; we exist because of our clients and field workers 
  • Team player, willing to wear multiple hats, roll up sleeves, and get the job done; you’ll be in the trenches learning, improving, and executing with a variety of stakeholders

What you should have:

  •  3-7 years of experience in operations, consulting, and/or account management
  • Bachelor's degree in business or operations field preferred
  • Strong network of contacts within the Defense preferred 
  • Proposal experience
  • People management experience
  • Understanding of how to navigate business development environment within the DoD sector
  • Sense of urgency to get things done while paying attention to the details
  • Excellent communication skills, business acumen, and presentation skills - ability to acquire the attention and trust of both senior/director-level executives 
  • Ability to obtain and maintain an active security clearance
  • Preferred locations Hampton Roads, Norfolk, Virginia Beach, Richmond, Washington D.C., San Diego, Austin; will consider remote locations depending on experience


  • Flexible PTO policy
  • 401k Program with 4% match
  • Fully paid employee health insurance for employee
  • Open office space in the heart of downtown Austin

RigUp is a technology company that's building a platform to better support the energy workforce. Through the industry’s largest marketplace, we’re improving the lives of contractors and helping service providers and operators find the people who will get the job done. Headquartered in Austin, TX, and backed by a16z, Founder’s Fund, Quantum Energy Partners, and Silicon Valley Bank, we’ve raised $423.8 Million in funding to support our mission to change the way work is done in the energy field.
Our goal is to make RigUp an environment where any and all people feel welcome, respected, and free to be their authentic selves. We welcome applicants of all gender identities, sexual orientation, educational background, religion, ethnicities, veteran status, and citizenships. We’d love to learn what you can add to our team!

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks


RigUp is located in downtown Austin right next to Lady Bird Lake. We're close to a ton of restaurants, coffee shops, bars, and trails along the water!

An Insider's view of RigUp

How does your team reward individual success?

We are rewarded with a promise. At the end of a season of ambiguity and strife, apart from any monetary or material items, we will always be able to say there was joy, encouragement, and meaning.


Customer Support Specialist

What's the biggest problem your team is solving?

One of the coolest things we’ve been working on has been parsing resumes to gather information about employment history and references so that our consultants don’t have to spend a ton of time filling out confusing forms. We hope to get quicker, more accurate data while making the platform easier to access and more useful for our consultants.


Engineering Manager

How has your career grown since starting at the company?

RigUp has fostered my career growth by coupling my strengths and interests with the company’s needs. I’ve gotten the opportunity to fill a variety of different roles that I’ve gained an invaluable amount of experience from and that will increase my marketability down the road.


Business Process Analyst

What is your vision for the company?

At RigUp, we're building the largest job marketplace in the energy industry by making it easier for contractors to find work and for companies to staff up by hiring ready, qualified workers. As CEO, I want to grow an organization that creates value in the world and ensures RigUp is an environment where our employees feel empowered to make decisions



What’s the vibe like in the office?

The energy at the RigUp office is contagious. We work on interesting problems and are truly making a difference in people's lives. Work is simply better when you love what you do!


Talent Lead

What are RigUp Perks + Benefits

RigUp Benefits Overview

Competitive salary
Full health, dental, and vision coverage
Unlimited vacation
401(k) with 4% match
$2,000 annual vacation stipend starting on your 3rd anniversary
Regular off-site activities such as happy hours, team building events, intramural sports leagues, etc.
Catered breakfast, daily lunch stipend, and a fully stocked kitchen
75% tuition reimbursement on continuing education
Office in the heart of downtown Austin
Flexibility to work from home
Onsite gym

Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
We offer employees Paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
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