Business Systems Analyst (R&D Insights) at Procore Technologies

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We’re looking for a Business Systems Analyst, R&D Insights to join our team. In this role, you’ll be responsible for the implementation and ongoing maintenance of Procore’s R&D business systems.. You’ll partner with Business Analysts, R&D leaders, and other cross-functional teams to ensure systems are functioning and implement improvements when necessary. You’ll also have the opportunity to help implement, manage, and monitor integrations between corporate systems and contribute to larger integration initiatives.

 This position will be located in our Austin, TX office.

What you will do:

  • Help design and implement process and system improvements and feature enhancements to increase efficiency and ensure the reliability of R&D systems
  • Partner with Business Analysts to design and implement data flows between systems
  • Ensure integrations between systems are working as expected and resolve any issues
  • Communicate and resolve planned or unplanned system downtime
  • Acquire and maintain a broad and deep understanding of R&D and cross-departmental system integrations
  • Provide day-to-day end-user support and deliver end-user training where needed
  • Maintain accurate metadata across business systems
  • Maintain updated documentation of process and system configurations
  • Work with data team to provide relevant requested data for data warehouse
  • Curate and maintain the data catalog for R&D data, ensuring data is discoverable, reliable, and well documented
  • Develop and provide reporting from systems when requested, train others on building reporting
  • Establish and implement best practices with regards to system maintenance, security, release management, improvements, data integrity, duplicates, backups, etc.

What we are looking for:

  • 3+ years of experience in a systems analysis/management role
  • Experience working with business systems such as JIRA, Confluence, Github, New Relic, Datadog, Amplitude, Uservoice, Pendo, etc.
  • Intermediate SQL skills with data management, transformation, cleaning, and de-duplication experience
  • Experience with 3rd party SaaS application integration, ongoing maintenance, and support
  • Ability to create and meet deadlines and prioritize multiple requests while keeping the company’s strategic goals in mind
  • Ability to triage and escalate issues where necessary
  • Ability to consider the end-to-end process and advise on downstream effects of changes
  • Ability to work independently and collaboratively with partners across a wide variety of operational, functional, and technical disciplines and managerial levels
  • Excellent written and verbal communication skills with a pleasant, supportive, and customer-focused personality

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. Our headquarters is located on the bluffs above the Pacific Ocean in Carpinteria, CA, with growing offices worldwide. 

We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

Perks & Benefits

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: competitive health care plans, unlimited paid vacation, stock options, employee enrichment and development programs, and friends & family events.

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ASP.NETFrameworks
    • Ruby on RailsFrameworks
    • SalesforceCRM


Procore Austin is the second largest of our offices, occupying six floors in the Chase Tower at the center of downtown Austin.

What are Procore Technologies Perks + Benefits

Procore Technologies Benefits Overview

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we invest in our people through Learning & Development opportunities, Enrichment Programs, and providing the encouragement and resources to own your role.

Our offices are largely wall-and-door-free, and the company culture reinforces and celebrates creativity, autonomy, and ingenuity. We aim to create a work environment where our employees can say this is the best job they’ve ever had.

Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office fitness classes.
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
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