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Business Systems Analyst

Position Summary

The growing Vista IT team is looking for a strong technical and functional business analyst with experience in enterprise business applications. This is an exciting opportunity to drive the future applications landscape for Vista Equity Partners.
The Business Systems Analyst will be responsible for the design and delivery of business applications and related systems within the Private Equity, Investor Relations, Marketing, and Human Resources functions. The role will work across teams and lead exploration/requirement-gathering sessions to document and prioritize business needs. The role will use business requirements to inform the design of new and improved business processes and systems. A successful candidate will also proactively find areas for automation and improvement to enable operational best practices. Responsibilities also may include providing support and administration on supported platforms. Many platforms currently in use at Vista include Salesforce, FinancialForce, ServiceNow, Workday, iCIMS, Slack, and Box.

This role is based in Austin, TX and is for an immediate start.

PRIMARY RESPONSIBILITIES

  • Consult with business stakeholders to understand and document technical requirements based on non-technical user ideas and needs. Refine user ideas into actionable requirements.
  • Performs other related duties and responsibilities as needed.
  • Provide support and administration for Salesforce and other enterprise business applications.
  • Document success criteria and coordinate user acceptance testing.
  • Lead exploration discussions and requirements-gathering sessions.
  • Design efficient, scalable processes and workflows.
  • Collaborate with technical and functional leaders of departments and teams.
  • Create, improve and standardize requirement gathering practices, tools and metrics.
  • Vet new systems and tools as needed and ensure fit within current system landscape.
  • Stay up-to-date on platforms' development and enhancements to understand current functionality.

 QUALIFICATIONS

  • 2+ years software requirement analysis experience and/or continuous improvement experience.
  • 2+ years of experience implementing, configuring or administering Salesforce.com and other business applications.
  • Bachelor's degree in in computer science, business, or related field.
  • Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization, including executives.
  • Demonstrated ability to work effectively within a team in a fast-paced environment.
  • Demonstrated ability to manage multiple projects at once, with good time management skills.
  • Demonstrated ability to set proper time and resource expectations with stakeholders.
  • Works effectively and diligently with or without deadlines.
  • Ability to work independently and collaborate effectively.
  • Exceptional problem solving and analytical skills.
  • Strong technical development and functional requirement assessment skills.
  • Process oriented, strategic thinking result driven.
  • Ability to simplify and drive consensus.

ABOUT VISTA EQUITY PARTNERS

Vista Equity Partners is a U.S.-based investment firm with offices in Austin, Chicago, New York City, Oakland, and San Francisco with more than $46 billion in cumulative capital commitments. Vista exclusively invests in software, data, and technology-enabled organizations led by world-class management teams. As a value-added investor with a long-term perspective, Vista contributes professional expertise and multi-level support towards companies to realize their full potential. Vista's investment approach is anchored by a sizable long-term capital base, experience in structuring technology-oriented transactions, and proven management techniques that yield flexibility and opportunity.

 

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Technology we use

  • Sales & Marketing
    • SalesforceCRM
    • MarketoLead Gen

Location

Located in the Frost Bank Tower, our office has spectacular views of Lady Bird Lake and the Texas Capitol.

An Insider's view of Vista Consulting Group

What are some social events your company does?

As our team is growing so quickly, our full team has quarterly outings in different cities to rekindle connections with one another and to relax. We have done TopGolf, Escape Room, Happy Hours just to name a few. It is critical that we continually build that comradery and Vista family bond.

Eric Webb

Executive Director, Technology Diligence

What's the biggest problem your team is solving?

The VCG Customer Success team is focused on partnering with our Portfolio companies to create customer-centric teams that are aligned with the executive priorities of their customers. This alignment creates value for their customers, more impactful work for customer-facing roles, and ultimately enables Vista’s continued growth.

Ryan Richards

Director, Customer Success

How has your career grown since starting at the company?

I’ve been with Vista for 15 months and recently transitioned into a new role serving as product manager of our QuickStart application and providing technical oversight on BOSS engagements. This role didn’t initially exist, but we recognized a need and with my technical background, it was perfect to dive headfirst into it.

Ijeoma Ikechi

Associate Director, Business Applications

How do you empower your team to be more creative?

The #1 thing we do to unlock creativity on the team is hiring smart, passionate people with a strong sense of personal accountability. I find that if we do that well, and if we as management then spend our time training, enabling, and removing roadblocks, then every team member can be themselves and bring all their creative energy to bear.

Mark Ralls

Managing Director, Business Operations

What are Vista Consulting Group Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
Mentorship program
Paid industry certifications
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