At Arrive, we are committed to servicing our customers. That commitment requires operational efficiency, and team members who go the extra mile to ensure every detail is in place! We are looking to add an experienced member to our Customer Team who wants to leverage their industry knowledge to strengthen our operations department! You will work alongside the sales team to make sure our customers receive the best service possible and our relationships with customers across the nation continue to grow!

In this role, you will:

• Build loads in our system and ensure each load is scheduled with pickup and delivery locations.
• Quote freight for our customers and capitalize on opportunities to grow each account.
• Handle customer-facing communication and apply creative and time-sensitive solutions to problems that occur during transit.
• Communicate internally with our Carrier Sales team to ensure all parties stay informed.
• Act as the intermediary between our Accounts Receivable team and your customers.
• Use extensive knowledge to maintain each customer’s TMS portal.
• Contribute to other customer sales projects and initiatives as needed.

The ideal candidate is/has:

• A bachelor's degree, preferred.
• 6+ months of experience in Customer Sales at a third party logistics company.
• Passion for quality customer service.
• Strong sense of urgency and ability to prioritize time-sensitive issues.
• Proactive problem solver who brings creative solutions to the table.
• Detail-oriented and thorough when presenting information.
• Organized when it comes to time management and deadlines.
• Able to work independently and collaboratively.

Why Arrive?

• Make an immediate impact on a high-performing sales team.
• Work in the booming city of Austin, TX!
• Earn a competitive salary
• Train & collaborate alongside experts in the logistics industry.
• Take advantage of excellent benefits, including health, dental, vision, and life coverage.
• Invest in your future with our matching 401K program.
• Leave the suit and tie at home; our dress code is casual.
• Eat for free on Fridays…lunch is on Arrive!
• Sweat it out using our on-site, state-of-the-art gym & yoga studio!
• Recharge your batteries at our fully-stocked caffeine bar.
• Soothe aches and pains with our monthly in-office massages!
• Get active at the MET Center’s hike and bike trails and disk golf course.
• Shoot some hoops at our basketball court or serve it up at our tennis court!