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Data for Democracy: Operations Manager

| Austin

In late 2016, New Knowledge formed a non-profit partner organization called Data For Democracy. Many of the company’s initiatives are in collaboration with or directly support Data for Democracy and its volunteers.

Data for Democracy is an inclusive community for data scientists and technologists to volunteer and collaborate on projects that make a positive impact on society. Our community of over 3,700 volunteers focuses on projects that increase civic participation from the tech sector, encourage the ethical development of new technology, facilitate collaboration between civil society, government policymakers and the technology industry, and defend public discourse from propaganda and manipulation.

Over the past 12 months we've partnered with media companies, cities, international NGOs, and other mission-driven organizations, and spawned dozens of community-led projects to investigate online disinformation and increase election transparency. We advised the House and Senate Intelligence committees before hearings with the social media companies, and have presented at dozens of conferences and convenings around the world.

Who you are:

  • You are highly organized
  • You are a generalist with a diverse skill set that spans business operations to management
  • You are intellectually curious
  • You are comfortable being uncomfortable
  • You are a self starter
  • You are ambitious
  • You work well in a team
  • You enjoy working in a fast-paced and dynamic environment and know how to get things done
  • You are a highly resourceful individual with strong emotional intelligence, self-motivation, attention to detail and proven analytical abilities.

Responsibilities:

  • Run the daily operations of Data for Democracy and manage the team
  • Work directly with the executive leadership and communicate vision into process
  • Own the onboarding process for new hires including clear communication of culture, values, mission, tools, and business processes
  • Manage and adhere to annual and project budgets, maintain and update budgets in comparison with actuals, and be the liaison to the accounting firm
  • Assist in the execution of legal contracts with vendors, customers
  • Collaborate with the all the Data for Democracy team and volunteers to plan and execute events, both online and in cities across the US

Qualifications:

  • We encourage you to apply even if you don't have all of these qualifications
  • 5 years experience in an HR administration, operations, or business generalist role; experience with financial operations and budgeting is a plus
  • Proven track record of managing projects and people
  • You are someone who enjoys working hard to make sure details are taken care of smoothly and in an organized manner
  • You have the ability to multi-task and prioritize tasks in a fast-paced and ever-changing environment
  • You thrive in an environment where you own the direction of your work, and feel a strong sense of accountability
  • You execute flawlessly on any task, big or small
  • You have a drive for solving problems, building efficient processes, infrastructure and tools to scale a team
  • Strong organizational and interpersonal skills

Perks:

  • Competitive salary and healthcare, vision, and dental
  • A business that trusts and embraces technology
  • A leadership team that wants to do it right and is open to new ideas
  • Flexible work hours
  • Lots of available and free parking
  • Unlimited vacation (and no, that is not code for you never take a vacation, we encourage and value time off)
  • Stocked kitchen full of healthy snacks
  • Professional development opportunities
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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • Node.jsFrameworks

Location

We love this area because of all the amazing local spots to eat or grab a beer, close proximity to tacos is very important. We also have free parking.

An Insider's view of New Knowledge

What’s the vibe like in the office?

The vibe in the office is genuine and welcoming. Too many times tech companies try to contrive their culture, and tell people how they need to act. This couldn't be more different from New Knowledge. It's an environment that celebrates individuality, and welcomes new ideas.

Chelsey

Demand Generation Marketing Associate

What's the biggest problem your team is solving?

Weaponized narrative and disinformation campaigns are storming into our lives over the Internet. It is incredibly rewarding to have a career where you can detect these activities and protect our institutions and the communities and discourse around them.

Dakota

Software Engineer

What are some things you learned at the company?

I have learned how to incorporate feedback from users to make models and statistics to answer multifaceted questions about communities on social media. I have also had the chance build APIs around my models in order to make them more accessible to users.

Becky

Data Scientist

How do you empower your team to be more creative?

What we do requires creativity from everyone in the company. The space is large and the problem unsolved - this isn't something anyone's built before. Our success depends on everyone looking for being resourceful and creative. We give people the tools they need, the problems we're facing and the guidance they may need to discover the right tools.

Sandeep

CTO

What makes someone successful on your team?

A slightly unhealthy obsession with protecting people, people who are driven to solve problems by relentless curiosity, and a technical ability to explore various data sets and persuasively present discoveries.

Ryan

COO

What are New Knowledge Perks + Benefits

New Knowledge Benefits Overview

We are a startup company in the fun sense, we move quickly and get a lot done, but an established company when it comes to benefits. We have funding and revenue and we know the value of investing in our employees to grow New Knowledge. We offer Fortune 500 level health care benefits, vision + dental, free parking, a 401(k) and professional development opportunities.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
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