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Data for Democracy: Operations Manager

| Austin

In late 2016, New Knowledge formed a non-profit partner organization called Data For Democracy. Many of the company’s initiatives are in collaboration with or directly support Data for Democracy and its volunteers.

Data for Democracy is an inclusive community for data scientists and technologists to volunteer and collaborate on projects that make a positive impact on society. Our community of over 3,700 volunteers focuses on projects that increase civic participation from the tech sector, encourage the ethical development of new technology, facilitate collaboration between civil society, government policymakers and the technology industry, and defend public discourse from propaganda and manipulation.

Over the past 12 months we've partnered with media companies, cities, international NGOs, and other mission-driven organizations, and spawned dozens of community-led projects to investigate online disinformation and increase election transparency. We advised the House and Senate Intelligence committees before hearings with the social media companies, and have presented at dozens of conferences and convenings around the world.

Who you are:

  • You are highly organized
  • You are a generalist with a diverse skill set that spans business operations to management
  • You are intellectually curious
  • You are comfortable being uncomfortable
  • You are a self starter
  • You are ambitious
  • You work well in a team
  • You enjoy working in a fast-paced and dynamic environment and know how to get things done
  • You are a highly resourceful individual with strong emotional intelligence, self-motivation, attention to detail and proven analytical abilities.


  • Run the daily operations of Data for Democracy and manage the team
  • Work directly with the executive leadership and communicate vision into process
  • Own the onboarding process for new hires including clear communication of culture, values, mission, tools, and business processes
  • Manage and adhere to annual and project budgets, maintain and update budgets in comparison with actuals, and be the liaison to the accounting firm
  • Assist in the execution of legal contracts with vendors, customers
  • Collaborate with the all the Data for Democracy team and volunteers to plan and execute events, both online and in cities across the US


  • We encourage you to apply even if you don't have all of these qualifications
  • 5 years experience in an HR administration, operations, or business generalist role; experience with financial operations and budgeting is a plus
  • Proven track record of managing projects and people
  • You are someone who enjoys working hard to make sure details are taken care of smoothly and in an organized manner
  • You have the ability to multi-task and prioritize tasks in a fast-paced and ever-changing environment
  • You thrive in an environment where you own the direction of your work, and feel a strong sense of accountability
  • You execute flawlessly on any task, big or small
  • You have a drive for solving problems, building efficient processes, infrastructure and tools to scale a team
  • Strong organizational and interpersonal skills


  • Competitive salary and healthcare, vision, and dental
  • A business that trusts and embraces technology
  • A leadership team that wants to do it right and is open to new ideas
  • Flexible work hours
  • Lots of available and free parking
  • Unlimited vacation (and no, that is not code for you never take a vacation, we encourage and value time off)
  • Stocked kitchen full of healthy snacks
  • Professional development opportunities
Read Full Job Description

Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • Node.jsFrameworks
    • SalesforceCRM


We're located downtown, we're not in Capital Factory, there are 8 bars in a 1 block radius from our office, and we pay for parking. Mic drop.

An Insider's view of New Knowledge

What’s the vibe like in the office?

The vibe in the office is genuine and welcoming. Too many times tech companies try to contrive their culture, and tell people how they need to act. This couldn't be more different from New Knowledge. It's an environment that celebrates individuality, and welcomes new ideas.


Demand Generation Marketing Manager

What's the biggest problem your team is solving?

New Knowledge’s research division, NK Labs, is responsible for driving discoveries in emerging artificial intelligence and machine learning research through open-source DARPA programs — Data-Driven Discovery of Models (D3M) and Active Social Engineering Defense (ASED) — which we use internally to build tools to fight disinformation online.


Machine Learning Engineer

What are some things you learned at the company?

I have learned how to incorporate feedback from users to make models and statistics to answer multifaceted questions about communities on social media. I have also had the chance build APIs around my models in order to make them more accessible to users.


Data Science Manager

What is your vision for the company?

To bring authenticity to the internet. Most people believe the internet is a cocktail party at scale. In reality, the conversation online is driven by hyperactive mobs, or factions as we call them, that exploit platform dynamics to manipulate the narrative.



What's something quirky about your company?

A slightly unhealthy obsession with a futuristic cat that guides how we proactively pounce on this problem. Integrity, obsessive pursuit. nerdiness, collaboration, accountability, and teamwork are the DNA of our company. We are relentless in our pursuit, and IONCAT leads the charge.



What are New Knowledge Perks + Benefits

New Knowledge Benefits Overview

We are a startup company in the fun sense, we move quickly and get a lot done, but an established company when it comes to benefits. We have funding and revenue and we know the value of investing in our employees to grow New Knowledge. We offer Fortune 500 level health care benefits, vision + dental, free parking, a 401(k) + matching, and professional development opportunities.

Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Highly diverse management team
Our leadership team is 50% female! New Knowledge is an autonomous company staffed with a diverse array of passionate, brilliant people who trust each other and love what they do.
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 14 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Quarterly.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Free parking in our downtown office
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program.

Additional Perks + Benefits

People love working here because they get a chance to do purpose-driven work with smart, dedicated colleagues. We like to treat our team by doing monthly team-wide events like Alamo Drafthouse movie screenings, escape rooms, and stand up paddle boarding. We take care of our employees by providing healthy lunches once a week and a variety of snacks and beverages throughout the week. We also offer an annual stipend to purchase the gadgets, books, subscriptions, and other tools you need to be successful and happy at work. There are many more benefits to working here at New Knowledge, apply to find out!

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