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Desktop Support Technician

| Austin

This is a customer facing role supporting the IT help desk, corporate computers and network systems. The candidate must possess exemplary communication skills with the ability to speak to all levels of IT expertise. The candidate must be able to work well within a team.  This position requires after hours work, when needed.  The candidate needs to be able to lift 50lbs or more. 

Duties include but not limited to the following:
• Office 365 Admin
• Exchange Admin
• SharePoint Admin
• Help Desk Coordinator
• Onsite desktop support
• Email Security Admin
• VoIP Admin
• SFTP/FTP Access Management
• Windows System Administrator
• Group Policy Management
• DNS Record Management
• Security First Response
• Asset Management
• Equipment Procurement
• Customer Training
Working knowledge of the following:
• Desktop Support – Remote and Onsite
• Network hardware support
o Switches
o Routers
• Microsoft Exchange
• Windows Server v2012, v2016, v2019, 
o Group Policy
o User administration
• Windows 7, Windows 10
• Cloud VOIP
• KnowBe4
• PowerShell Scripting
• VMware 
• Web technologies

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6500 River Place Blvd Bldg, Austin, TX 78703

What are Personify Perks + Benefits

Personify Benefits Overview

A career at Personify not only allows you to deepen your skill sets, but you’ll be positively impacting our nonprofit clients who work to make the world a better place. When you invest your best in Personify, the best is given back to you. Our corporate benefits and culture is one of the most progressive in the industry and encourages a work/life balance. Each team member is given the opportunity to truly be their best self while also deepening the connections with their team members around them every day.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

The spirit of Personify is driven by people who are excited to help our clients change the world every day. Alone, we can only achieve so much but together we support, challenge and encourage each other to deliver market-leading innovation for some of the most impactful 501(c) nonprofit organizations across the country.

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