Overview
The EveryAction platform is built by some of the leading experts in the Nonprofit technology space and provides an integrated communication and fundraising platform to nonprofits of all sizes. At EveryAction, we stand behind our progressive values with a commitment to our employees to provide a safe, equitable, and highly effective environment that better reflects the world we want to build.
Where we are at:
It was recently announced that EveryAction is combining with CyberGrants and Social Solutions to create the second-largest and fastest-growing social good software company in the world.
How we're growing bigger, better, stronger:
Our number one goal remains the same as ever: keeping our shared culture of being mission-minded and passionately committed to propel social good. Bringing three like-minded companies together was deliberate - we all provide individual solutions that help social impact; but combined we're creating a mammoth opportunity to accelerate change.
Currently we are a remote workforce and have equipped our teams with the technology to stay connected to each other and as close to our customers as possible.
Position Summary
EveryAction is seeking a Director of Solutions Architecture with a track record of success to join our pre-sales department. In this role, you will have the opportunity to evangelize our products to potential customers and existing customers, designing technical solutions that addresses customer needs for complex business problems. The Director of Solutions Architecture will lead a cross-functional team working from pre-sales through onboarding alongside our advanced technical delivery teams delivering the best in class solution highlighting EveryAction experience and knowledge in the philanthropic sector. The Director of Solutions Architecture is a respected thought leader known for both industry and product expertise.
The ideal candidate has a strong background in pre-sales in SaaS software ideally in web development with an understanding of technical capabilities and integrations. You should be confident illustrating your ideas in written, verbal and visual forms.
Responsibilities & Requirements
What You'll Do:

• Work cross-functionally with sales teams to position success paths for our prospects and customers for EveryAction product and technical solutions.
• Proactively scope and design the technical and business solution needed to address customer requirements.
• Experience running discovery workshops with customers and understanding challenges and business needs.
• Develop customized presentations, demonstrations and prototypes to prove a solution's business value to C level customers.
• Comfortable managing multiple concurrent opportunities and delivering on time
• Responsible for mentoring and training team members, demonstrating a strategic mindset and dedicating yourself to growth, development, and guidance of your team
• Support the team as the technical voice of the customer, enabling systems that allow for providing timely, well documented and insightful input back to engineering and product management teams to ensure we're meeting the needs of a very dynamic market
• Maintain and iterate on team onboarding and ongoing training to develop and maintain expertise in all of EveryAction's platform offerings and net new feature deployments

Core Competencies:

• Active Listening - Listens actively and is attentive to others.
• Customer Focus - Demonstrates concern and takes action for meeting and exceeding their customer's expectations and requirements.
• Results Orientation - Successfully achieves results, diligently working to overcome obstacles to achieve goals.
• Problem Solving - Systematically and logically identifies and weighs options to resolve problems, generating solutions after reviewing all relevant information, including risks and the impact of potential solutions.
• Professional/Technical Expertise - Applies technical and professional knowledge, skills and judgment to accomplish results.
• Collaboration - Works collaboratively and uses a positive approach to achieve goals.
• Verbal Communication - Effectively expresses ideas verbally in individual and group situations.
• Leadership - High EQ leader who can challenge, support and lead people to be able to do their best work

Who You Are:

• 5+ years' experience presenting software solutions
• Experience with a web-based SaaS platform
• Understanding of web standards and integration methodologies
• Proven experience in presenting to C-level executives
• Previous experience successfully partnering with cross-functional team leads including Client Services, Sales, Support, Product and Engineering
• Ability to travel up to 50%

Education
Bachelor's Degree or higher preferred
About Social Solutions Global
What You'll Get

• Up to 5 weeks of paid time off
• 100% employer paid benefits for employees (including parental leave)
• Competitive 401k match program
• Company sponsored events and happy hours
• Career advancement opportunities and more!

To ensure candidate and employee health, Social Solutions is conducting the interview process remotely via Zoom for the foreseeable future. Thank you in advance for your cooperation!
In order fulfill Social Solutions' mission to "help people transform lives," we seek to build teams that leverage diverse perspectives to create an innovative and welcoming environment.
To that end, we make employment decisions based on qualifications, merit, and business need. Social Solutions does not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.