Director, Technology Governance & PMO at Bright Health

| Austin
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Making Healthcare Right. Together.” is the cornerstone of all we do. Our vision is through powerful relationships with Care Partners, we help all people live healthy and brighter lives. To successfully achieve our mission and vision as we operate in a dynamic health care environment, we expect Bright employees to embody and uphold our core values in work and interactions, both internal and external: be brave, be brilliant, be accountable, be inclusive, and be collaborative.

The Director, Technology PMO and Governance role is instrumental in helping to transform Technology in its journey to become an enabling partner that delivers predictable, compliant, cost-efficient, high quality services to the business. This role focuses on ensuring that the Technology organization does the right things through strategy and governance, as well as doing things right through policy/process development, planning and successful execution of information technology projects, that support Bright’s business goals and objectives. The role will manage PMO Analysts and outside providers for selected projects as assigned.

Role Responsibilities

  • Develop and lead a Program Management Center of Excellence to lead the planning, organizing, and integration of cross-functional technology and customer programs and/or projects to deliver specific measured results.
  • Standardize the Enterprise Project/Program Management software, templates, professional standards, change management, communications, and methodologies, identifying opportunities for improvement and executing on improvement suggestions, ensuring effective adoption through change management principles.
  • Implement performance dashboards at project, department, and executive levels for project/programs. Monitor and report on the performance of the Technology projects including actual vs. expected results, budgets, and project duration.
  • Ensure effective communication and coordination among business process owners, project team members and Technology functions that participate and impact the results of the project development effort.
  • Proactive planning of incoming work and coordination of Technology resources across the organization to align supply more optimally with demand
  • Support producing an annual Technology roadmap and that is integrated into Bright’s business planning and budgeting processes. Facilitate the ongoing maintenance of the Technology Roadmap that includes Technology’s approach for resource management, governance, and technology.
  • Work with Technology team to build and maintain SOX compliance evidence and reporting required by Internal Audit and external auditors.
  • Work with Security, Compliance, Legal, Internal and External Audit to deliver audit evidence, reporting and answer questions needed to complete audits in a timely manner.
  • Direct risk evaluation and compliance management processes to ensure risk appetite is aligned with functional capabilities, roadmaps, and target customer experiences.
  • Lead PMO Analyst(s) and other indirect reporting support staff to meet this role’s objective.

Education, Training, Experience

  • 10+ years of progressive leadership experience managing complex Technology organizations, with at least 5 years leading a strategic IT or planning function
  • At least 5 years of experience managing a $15M+ annual budget in support of business applications
  • 5+ years of experience building and governing SOX best practices
  • Bachelors’ degree in computer-related field or equivalent combination of education and IT work experience
  • Healthcare experience preferred or experience operating in highly regulated industries
  • Advanced knowledge and experience defining, implementing and managing ongoing portfolio management, strategic planning, program management, and Technology Governance processes.
  • Advanced knowledge in one or more of the standard governance frameworks like COBIT, ITIL.
  • PMI or PMP certification a plus
  • Experience with enterprise-class software systems with external interfaces to third-party systems
  • Experience managing both fixed-price and T&M contracts
  • Excellent skills with Microsoft Office Suite, Jira, and project management tools

Professional Competencies

  • Solid understanding of SDLC and experience in leading software development business initiatives
  • Experience with scrum and other agile development methods
  • Solid understanding of SOX compliance
  • Experience with implementing Security governance controls (SOC2, NIST, HIPAA Security Rule Technical Provisions)
  • Demonstrated ability to plan and execute projects cross-functionally including acquisition integrations, new module or system implementations, systems selections and maintenance / hot fix updates
  • Exceptional management & organizational skills enabling real time prioritization, an effective intake process for the team and a strong ability for holding the team accountable to results

Licensures & Certifications

  • Project management certifications are preferred for this role. Project Management Professional (PMP, PMI-ACP) certification, Scrum Master (CSM) certification (Preferred)

 We’re Making Healthcare Right. Together. 

We've won some fun awards like Modern Healthcare and Forbes, etc. But more than anything, we're a group of people who are really dedicated to our mission in healthcare. Come join our team!

Check out this great video showcasing just some of the fantastic Technology Team broadcasting from our ATX office!
 
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

BRIGHT ON!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • PowerShellLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • FlutterLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • InVisionDesign
    • SketchDesign
    • Lucid ChartDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • Microsoft DynamicsCRM

Location

We are downtown at 515 Congress Avenue, right in the heart of downtown! Tons of restaurants and close to public transportation.
Making Healthcare Better For All At Bright Health
Watch

An Insider's view of Bright Health

What’s the vibe like in the office?

The office has a relaxed and laid back vibe but people are very serious about their work - perfect!

Anthony

Data Engineer

What does your typical day look like?

My day is so varied, given how quickly we're growing, which is fulfilling for me. I have a good balance of strategic and tactical work in my day as well as time to focus and time to collaborate.

Jen

VP, Digital

What makes someone successful on your team?

A hard-working team player who thinks first and codes next is likely to learn a lot and quickly become a valuable member of the team. Lots of experience with some of our tooling is always nice, but if someone can't knowledge-share well or responds poorly to code reviews and other requests for collaboration, it'll be a tough fit.

Brian

Software Engineer 3

How do your team's ideas influence the company's direction?

We hire smart individuals who thrive on accomplishment and purpose. Our teams are exposed to the bigger picture through constant communication and dialogues – that encourages them to come up with innovative solutions to problems. We've made significant adjustments on our direction in technology and process that were initiated by the team.

Abdullah

VP, Engineering

What are Bright Health Perks + Benefits

Bright Health Benefits Overview

We have 3 different health insurance plans, all through Cigna (HDP, Premium HDP and PPO). We cover the majority of the cost for the employee and some cost for family. We have two dental plans and a vision plan as well. We have a Lifestyle Spending Account and options for HSA/FSA. We put 3% of your total earnings into your 401K plan and you are immediately vested. We have all the latest technology (Mac or Surface laptops – your choice) to use including standing desks. Fully stocked fridge with snacks and drinks.

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Bright Health employees can contribute up to $3500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Bright Health is proud to offer a wellness stipend of $200/month to all employees!
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
We will put 3% of your total earnings into your 401K plan, even if you don't put anything in. It's a safe harbor contribution.
401(K) Matching
Bright Health provides employees with a 401(k) plan managed by Vanguard. We provide a ‘safe harbor’ non-elective contribution equal to 3% of your compensation, regardless of participation in the p
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Bright Health provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Bright Health sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Happy hours are hosted on occasion.
Relocation Assistance
Fitness Subsidies
Bright Health employees are eligible for discounts on several gym memberships.
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Bright's primary goal is to offer employee benefits and perks that are as flexible as possible to meet each employee's unique needs!

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