Fulfillment Specialist, Special Filings 1 at LegalZoom
*This position is ONSITE ONLY
We believe that everyone should have access to professional legal advice. So, we've built a trusted and accessible technology-based platform to reduce barriers and help empower millions of people to grow their business, care for their families, protect their ideas and more. From Estate Planning, to Business Formations to IP, we've helped more than four million customers, providing the protection and peace of mind they need. To date, we've grown to become the leading provider of online legal solutions for families and small businesses, and we're committed to making our services even more valuable and easier to use than ever before. Join us!
At LegalZoom, we simply do not believe that it should cost thousands of dollars to create a will, form a business, or apply for a trademark. So, we started a movement to make legal help available to all.
Every legal document tells a story, and every document we process here at LegalZoom touches a customer's life in a very real way, whether it's a document to help them start a business, protect an idea, or protect their family. That's why our Document Processors are so critical. We don't just rely on technology, but our specialists carefully review each document to ensure customer information is complete so that our customers are truly delighted by the final document they receive.
Our Order Fulfillment Specialist, Special Filings 1 are extremely detail-oriented, have exceptional proofreading skills, can meet tight deadlines, and work with different legal products each day. It's all part of helping our customers achieve their dreams
As well as prospecting and qualifying new leads, the scope of the role will also include meeting certain performance metrics.
- Be responsible for accurate and timely production of legal documents for the customer and/or government agencies
- Navigate government websites in order to file documents or research data
- Manage and coordinate third-party filings and process serving deadlines
- Maintains quality service by maintaining and following procedure manuals, resolving processing problems, and recording time measurements
- Supports operations by cross-training on related jobs
- Contributes to team effort by accomplishing related results ad needed
Who you are
- Copyediting, proofreading, or academic grading experience
- Legal industry background, experience, and/or knowledge
- BA/BS degree preferred
- Basic computer skills with Microsoft Office, and related software applications
- Comfortable working efficiently across multiple data platforms and utility suites (Finenet, Salesforce, Microsoft Excel, Microsoft Office)
- Professional team player with the ability to multi-task in a fun, fast-paced environment
- Must have flexible schedule, including availability on evenings, weekends and holidays
- Self-starter who works well with or without supervision
- Experience conducting general research
- Excellent communication and interpersonal skills
- Ability to excel in a high-pressure, fast-paced environment
- Typing 40-50 words per minute
Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity.