GM, Managed Review

| Austin
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DISCO was initially developed at a litigation boutique in Houston. It was born in 2013 out of the firm’s frustration with conventional ediscovery tools that were slow and difficult for lawyers to use. Instead of being forced to adapt our work methods, we wanted to invent technology that works the way lawyers work. DISCO was the result, and today we are the fastest-growing ediscovery solution in North America.

Your Impact

Reporting to the Chief Revenue Officer, the General Manager (GM) will have commercial, financial, and operational responsibility for DISCO’s Managed Services and be based out of our Austin office. We are looking for a highly-motivated leader to join our team to provide experienced and energetic guidance. The GM position will be primarily responsible for leading the DISCO Managed Review team to create operational excellence, build diverse, high performing teams, and develop deep customer relationships. The GM will act as the single point of contact and business partner to DISCO’s executive team.

What You'll Do

Executive Leadership Business Partnership

  • Communicate priorities, activities, and results to the organization, while ensuring deliverables are met; have a strong pulse and feedback loop on organizational needs.
  • Work with leadership to understand, develop and implement KPIs that are valuable to the business and provide access and visibility to meaningful and actionable data.
  • Participate in regular financial reviews, quarterly business reviews, and forecast review meetings with key stakeholders.

 Business Development & Operations

  • Provide leadership, intellectual impetus, and urgency to continue to grow the business of existing customers.
  • Maintain an ongoing assessment of competitive solutions and strategies with the intention to further penetrate the market with current offerings as well as expanded solution sets based on market needs.
  • Effectively manage the Managed Review operations to ensure that the company can satisfy customer commitments in a profitable manner.
  • Own the development and implementation of the business plan that includes key strategies, tactics, financial objectives, budgets, and talent needs.
  • Identify and take on strategic projects, from defining new opportunities to executing cross-functional initiatives including communication and business operations.
  • Ensure high standards and service levels are provided by all internal support teams.

Leadership & Change Management

  • Ensure a culture of creativity, entrepreneurship, and respect for team members.
  • Drive cross-functional alignment of the Managed Review team by understanding the overall strategy for the team, forming a plan, executing, and monitoring progress.
  • Ensure there is training, motivation, and development of team members to foster optimal performance.
  • Use a continuous process improvement approach including analyzing knowledge and skills gaps and help address them; design optimal workflows and align internal processes; review, design, and execute improvements to organizational structure.
Who You Are
  • You have experience building, developing, and leading diverse teams and creating best-in-class Managed Review business practices in a high-growth legal technology environment.
  • You’re regarded as a highly credible, experienced, savvy general manager with a demonstrated track record in scaling and integrating businesses.
  • You bring strategic thinking and strategic implementation leadership internally at the organizational-level and externally at the market-level, including the ability to: drive high-level program management coordination and strategic decision ownership across an organization, both within functions and cross-functionally; rapidly assess market opportunities worldwide and capitalize on them in a timely and productive manner.
  • You have proven experience in scaling a business from market player to market leader status within the legal technology-enabled solutions marketplace.
  • You have a strong, proven Managed Review background, including experience and proven aptitude running all aspects across all functions of an organization.
  • You’re able to work autonomously in an entrepreneurial venture while operating with needed accountability.
  • You’re considered a calculated risk-taker, a true visionary, and an evangelist for the company.
  • Possess a Bachelor's Degree
Even Better If You…
  • Have an MBA
About DISCO

DISCO is a recognized leader in legal technology. Founded in 2013, DISCO’s mission is to create great technology to modernize the practice of law. Our solutions apply artificial intelligence and cloud computing to help lawyers and legal teams improve legal outcomes for their clients. Corporate legal departments, law firms, and government agencies around the world use DISCO for ediscovery, case management, compliance, disputes, and investigations. 

DISCO recently raised $60 million, for a total of $195 million in venture capital. The company’s valuation is $785 million -- a demonstration of investor confidence in legaltech as a category of enterprise cloud computing, and a validation that DISCO is disrupting the broader cloud computing industry. We are using our investment to enhance our cloud technology platform and AI-powered products and services, and to continue to expand our presence outside of North America.

Are you ready to revolutionize the practice of law? Join us!

Perks of DISCO
  • Open, inclusive, and fun environment
  • Benefits, including medical, dental and vision insurance, as well as 401(k)
  • Competitive salary plus stock options
  • Flexible PTO 
  • Opportunity to be a part of a company that is revolutionizing the legal industry
  • Growth opportunities throughout the company

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • TorchFrameworks
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement

Location

While we're WFH right now, our office is off Loop 360. We have a great office balcony where we can work and enjoy the view.

An Insider's view of DISCO

How would you describe the company’s work-life balance?

DISCO enables me to split my energy between work and other aspects of my life that are important. Our flexible PTO truly relieves the stress of taking time off to take care of our personal lives.

Jason

Account Executive

What makes someone successful on your team?

We talk a lot about personal brand on my team: how you show up to a conversation and partner with those around you to successfully close a sale can often be a key factor in success. Whether it is committing to a positive experience for the client or welcoming a new customer, giving your all, all the time, is a part of our culture.

Lauren

Regional Sales Director

How do you make yourself accessible to the rest of the team?

Our team leadership holds virtual office hours to replicate the quick discussions and fast problem-solving that doesn’t always require a 30-minute meeting to address. We share best practices and lessons learned from conversations with our current and future customers.

Andrew

Chief Revenue Officer

What’s the vibe like in the office?

Our Product Delivery team is made up of people who are very smart and passionate about their craft, whether it's software engineering, product management, or design. These folks come energized by the challenge of solving hard problems. They love what they do and making amazing software.

Ariel

Engineering Office Manager

What are DISCO Perks + Benefits

DISCO Benefits Overview

DISCO knows its employees are the secret of our success. Our focus is keeping DISCO a great place to work, which includes providing benefits and perks that help our employees live up to their potential.

Culture
Volunteer in local community
DISCO Cares was born out of Hurricane Harvey rescue and rebuild efforts and our shared belief that to help is human. It's driven by our employees and supported by our leadership.
Partners with Nonprofits
Friends outside of work
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Leadership has gone through racial equity training.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
DISCO employees who have elected to have an FSA can contribute up to $2650 annually.
Disability Insurance
Dental Benefits
Our dental plan has a $0 premium for the employee, with a reasonable monthly premium up for additional family members.
Vision Benefits
Our vision plan has a $10 copay for annual well vision exams and an $180 allowance for glasses and $150 allowance for contact lenses.
Health Insurance Benefits
DISCO offers a variety of health insurance plans. Our high deductible plans cover 100% of the employee's premium with an HSA and we also provide PPO/FSA plans.
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
DISCO offers a dependent care FSA where employees can contribute up to $5000 tax-free dollars towards child or elder care.
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
DISCO provides employees with flexibility. Particularly as we work from home during the pandemic, we recognize our employees' families may require additional flexibility as they juggle work and home.
Remote Work Program
We are working from home during the pandemic. Our leadership has conducted remote work surveys to assess employee needs and employees will be allowed to WFH through June 2021.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Restricted work hours
While lunch meetings were a common thing when working in the office and enjoying free delivered lunch, during the pandemic, we have restricted the noon hour to being a meeting-free hour.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
DISCO offers pre-tax commuter benefits for employees where transit and parking are relevant costs.
Free Daily Meals
Austin employees get free lunch on Monday-Friday.
Stocked Kitchen
DISCO has a well-stocked kitchen including healthy snacks, sodas, coffee, cold brew, and Topo Chico.
Some Meals Provided
Austin employees get free lunch on Monday-Friday.
Parking
We offer employees free on-site garage parking.
Recreational Clubs
Seasonal sports/fitness groups like kickball, with yoga at the office year-round
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Cross functional training encouraged
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