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Head of Site Merchandising and Merchandising Operations

| Austin
The Head of Site Merchandising and Operations is responsible for managing a team to optimize the customer’s discovery and selection of products on Spreetail.com and vminnovations.com to drive sales and profitability; and to execute and audit product setup across all channels. Leads Site Merchandising and Merchandising Operations team. 

As the Head of Site Merchandising and Operations, you will:

  • Collaborate on cross-functional seasonal planning process with Brand Marketing to develop and maintain a site content calendar for and to ensure alignment on showcasing relevant and seasonal categories, brands and products.
  • Create a roadmap to deliver best-in-class product content and works with Technology teams to create custom tools and functionality that increase team efficiency. Find, fix, and prevent prevailing issues within our catalog that create friction for customers or cause returns across all channels. 
  • Build out product attributes, establish business rules and normalize size/color data to support rules-driven product placement, attribute-driven navigation and faceted navigation.
  • Drive traffic and conversion through effective cross-category customer journeys and clickstreams, relevant search and navigation, product curation, product content, ratings & reviews and personalization relevancy.
  • Drive incremental GMV while managing margin mix and work with Vendor Managers to align on site promotions and deals. Work with the Inventory team to ensure ideal inventory levels. 
  • Develop and monitor KPIs that support data-driven decision making around site features, product and content placement, and optimization of product content to deliver on business goals. 

Requirements:

  • 3+ years of site merchandising experience in a leadership role.
  • 5+ years in ecommerce at a multi-category retailer, with a specialty in digital marketing, site merchandising, ecommerce operations, analytics or related field.
  • 3+ years managing high performing teams that drive profitable growth and process efficiencies.
  • Experience using content management systems, merchandising and analytics tools.
  • Familiarity working with product teams and engineers and with wireframes and site development processes.
  • Deals well with ambiguity. Can effectively execute among changing priorities & shift gears comfortably.

We believe in making employees’ lives easier with benefits that enhance their quality of life. To reward your hard work and dedication, Spreetail offers:

  • Generous Vacation Time. Hourly team members enjoy 20 days of PTO each year and salaried employees are granted untracked PTO.
  • Health Insurance. Spreetail pays your full monthly premium.
  • Home Owner Bonus. After 2 years, Spreetail supports your purchase of a home with a $5k bonus.
  • Company Trips. Each time we hit our goals, we fly to a new destination.
  • 3 Year Island Getaway. You and a guest get a 5-star beach vacation.
  • 5 Year Sabbatical. Take 10 days off to reward your time in the office.
  • Donation Match. We match you dollar-for-dollar up to $250/year, and up to $1,000/year after 5 years.
  • Stock Appreciation Rights. As Spreetail grows, so does your bank account.
  • Leadership Development. We invest in making you a stronger team member.

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
- Sedentary work 
- Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body 
- Involves sitting most of the time, however walking and standing are required only occasionally
- Extending hand(s) and arm(s) in any direction 
- Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. 
- Occasionally move about inside the office to access file cabinets, office machinery, etc. 
- Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly 
- Substantial movements (motions) of the wrists, hands, and/or fingers 
- Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound 
Visual Acuity Requirements: 
The visual requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading 

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases

Location

Spreetail's office is located at 4th and Congress, right in the heart of downtown Austin.

An Insider's view of Spreetail

What are some social events your company does?

One of my favorite Spreetail social events is run club! Every week, we get together to run on a path near our office. It's a great way to get to know others on a really deep level (sweating our butts off!). It's especially fun because it spans all teams and departments, and Spreetailers from other offices join when they come to visit, too.

Angie

Recruiter

What does your typical day look like?

As a Software Delivery Manager, I look to help ensure that the appropriate processes are in place and followed within our software development teams so we can verify and communicate that we are pushing out the most valuable solutions and products to our internal and external customers.

Michael

Software Delivery Manager

How does the company support your career growth?

I used to have terrible public speaking anxiety — like, crying in the bathroom in high school anxiety. Now, I lead trainings and discussions for 15-20 person onboarding groups regularly. I am constantly working to polish and perfect my public speaking skills, and I'm very grateful that I am not lacking in a platform to do so.

Jennifer

Onboarding Training Specialist

What are Spreetail Perks + Benefits

Spreetail Benefits Overview

When it comes to creating opportunity and wealth for our team, Spreetail works hard to enhance your employee experience through benefit programs and perks that provide meaningful support and allow you to be successful in your work.

Spreetail offers some pretty great benefits to thank you for your contributions to the company’s success. Some are traditional, and some are extra special.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Quarterly.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Happy Hours
Parking
We offer employees A parking subsidy.
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Customized development tracks

Additional Perks + Benefits

In addition to great benefits like health insurance, unlimited time off, and a full calendar of company events, Spreetail strives to provide employees with benefits that go above and beyond. Purchase a home after 2 years of employment, and we'll support you with a $5,000 bonus. Donate to a cause that's meaningful to you, and we'll match it dollar for dollar, up to $250 each year, or $1,000 after you've been with us for 5 years. Help us hit our team goals, and we'll take off on a company trip each year.

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