IT Client Platform Engineer at REX

| Austin
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About REX:

REX is using artificial intelligence and big data to disrupt the traditional real estate brokerage model, providing dramatically better outcomes and experiences for home buyers and sellers at a 2% cost instead of the traditional 5% to 6%. REX has substantially built the business in the cloud, with human involvement catalyzed by deep AI and emotional Intelligence. In addition, REX employs the data that it collects to rationalize the purchase of mortgages, home insurance, escrow and other services, serving to greatly ease and reduce the cost of the home sale and purchase process. The data REX collects also allows it to manage the home as consumers’ largest asset over their lifetimes.

The Company has experienced explosive growth in its initial markets of California, New York, New Jersey, Texas, Colorado and Florida. REX is profitable on both a unit economics basis as well as in the cities where it has been operating for over a year. It is launching in 14 cities this year as it expands nationwide. REX closed on its Series C financing of $50 million in December of 2018 to solidify its nationwide expansion into a targeted 70 markets across the United States by 2022.


About the Position:

We are looking for an IT Client Platform Engineer to support and scale REX's IT operations. REX is rapidly growing, entering new markets and building amazing digital experiences that allow buyers / sellers to purchase a home without being bothered with traditional real estate middlemen. That same quality of digital experience is also being extended to our own staff to improve efficiency and interoperability amongst hundreds of endpoints across the nation. The ideal candidate will be flexible and flourish in a fast-paced and challenging environment. They should be a self­ starter, self­ motivator and possess ingenuity to excel at this position.


Responsibilities:

Work closely with the REX IT team and engineers to gather requirements, design, document, test, deploy, and support fleet management technologies in a world ­class environment that meets the needs of chronically-busy REX coworkers. Deliver timely and impactful IT support to REX staff. Build resilient, high ­performance, and scalable IT infrastructure to support our company's accelerating growth.

  • Support and manage our macOS, Linux, and Windows fleet.
  • Exercise a high degree of responsibility for the processes, systems, and tools you create and manage.
  • Make recommendations, justify, and implement improvements using an accepted change control methodology.
  • Work within a diverse group to design and deliver creative solutions and resolve problems in a timely and proactive manner by interacting with internal business units.
  • Define, document and follow standards and best practices for systems design, testing, and implementation.
  • Drive scripting and automation to develop solutions to common problems.
  • Assist team with monitoring and resolving escalated requests for support.

 

Basic Qualifications:

  • 3+ years experience managing large fleets in Windows, MacOS, or Linux environments.
  • 3+ years experience in a development environment using languages such as PowerShell, Ruby, Python or Go.
  • Linux shell skills (bash scripting, output parsing, etc).

 

Preferred Skills and Experience:

  • Experience with:
    • Source code and version control tools such as Git.
    • Mobile device management software tools (i.e. JAMF, Intune, Kaseya).
    • Client system management tools (i.e. Chef, Puppet, Ansible).
    • Building and deploying security controls (i.e. CIS Benchmark Controls, Santa).
  • Excellent communications skills with the ability to communicate with internal/external customers, vendors, management etc. in both formal and informal situations.

 

Additional Requirements:

  • Willing to work overtime and weekends when an IT incident occurs
  • Able to lift 15 lbs unassisted

Compensation and Benefits:

REX offers an attractive salary and health benefits with an equity stake in this fast-growing tech company.

Annual Bonus + Stock Options + Paid Time Off


A Bit More…

As a pioneer in our industry, REX is setting new standards in the marketplace – for quality, innovation, integrity, professionalism, drive, consumer happiness, and social good. Our culture, together with our business vision and goals, serve as an orientation for leadership and a guide for how we conduct ourselves in day-to-day business. They also form the foundation for hiring, encouraging and rewarding great people. In addition, REX has been committed to doing good things for real estate consumers and to providing homes for those in the greatest need, wherever they may be. For every 50 homes we sell, we provide a home for a family in need. We funded the construction of our first home at the end of 2015 and have since put roofs over the heads of a dozen homeless families in three countries and built a school for orphans in Cambodia.


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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • SalesforceCRM

Location

REX's office is situated in the heart of it all close to Downtown and many eclectic dining spots, the address mirrors the lifestyle we like to create

An Insider's view of REX

What’s the vibe like in the office?

We have a fantastic culture and energy in the office. Everyone is laughing, having fun, and/or discussing strategies or talk tracks to help improve our conversations and improve customer service amongst our customer’s experiences. We have a shared goal to provide the best experience possible and it takes a group of incredible people to achieve that

Kallie

Social Media Producer

What does your typical day look like?

During a typical workday, I am responsible for engaging with potential buyers and sellers that are inquiring about our homes and services. Our team informs potential buyers and sellers of the great services we provide, such as Rex Home Loans, Insurance, buyer rebate program and other services.

Brian

Customer Service Specialist

How does the company support your career growth?

REX values ambition and individuals who take initiative to solve problems and run with whatever task you are given. At REX you are empowered to take ownership of projects and can be successful if you are fast, diligent and passionate about what we do

Jeremy

Senior Technical Recruiter

What unique initiatives do you have that encourage innovation?

At REX we are providing homes for families that do not have them, both currently, and with the wealth we create over time. For every 50 homes REX sells, we build one for a family that does not have one. As importantly, REX's employees have pledged to contribute a portion of the wealth they personally receive through their work at REX.

Jack

CEO

What are some social events your company does?

REX is always planning fun events for our coworkers to go to outside of work. Whether it's a happy hour at a local restaurant or a REX sponsored marathon, there are always ways to get to know the people you work with on a more social level.

Scott

Data Analyst

What are REX Perks + Benefits

REX Benefits Overview

- Family and Friends Discount Program
- Employee Discount Program
- Healthcare Coverage
- Unlimited PTO
- Catered Lunch Fridays
- Casual Dress Code
- Free Snacks and Drinks
- Trendy Office Spaces in California and Texas

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Paid industry certifications
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