IT Specialist

| Austin
Send Resumes through our HR system at: [email protected]
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Description

At Cerity, we’re pushing the boundaries to bring small business owners an innovative approach to workers’ comp insurance. In the modern business world, we’re helping you operate smarter. We are a different kind of company, one that wants to make insurance easy because it should be. Our goal is to make it easy for small business owners to protect their business. We believe small business owners need a simple no-hassle way to buy workers’ comp insurance. Using innovative digital solutions, we created a product that made the process simple while being transparent about what our customers are buying. Our top priority is to provide a product that helps small business owners protect their business when the unexpected happens. At Cerity, we are a team of advisors, educators and partners working to help small business owners save more in the long run. We are going further to help your business move forward.

Role

We are seeking a highly-motivated individual, a self-starter and team player, with a strong drive for results and continual improvement. The IT Specialist will provide desktop support in our primarily MacBook and linux based environment, coordinate and effectively apply policies, procedures, and practices of G Suite and DAAS based products. The ideal candidate for this position has an understanding of information security and an aptitude to learn and grow in many areas of Information Technology. Other Information Technology duties as assigned. Must be willing to work in a fast-paced environment with the ability to pivot and multi-task on a daily basis.

Responsibilities:

  • Assist with day-to-day IT administration with focus on G-Suite Apps
  • Coordinate and assist with tasks related to the Technical Operations
  • MacBook device management
  • Field basic requests from team members and elevate when necessary
  • General network troubleshooting and maintenance (DHCP, firewall/router, AP, IP troubleshooting)
  • Other Information Technology duties as assigned

Requirements

  • B.S. Computer Science and/or 2+ years of experience in a technology setting.
  • System Administrator level knowledge of Linux/Unix or Windows systems (from kernel to shell and beyond, file systems and client-server protocols)
  • Experience with G Suite administration
  • General understanding of one or more Internet technologies: web-tech (HTTP, DNS, TLS), email (SMTP, anti-spam, anti-phishing), networking (routing, TCP/IP), IP telephony (SIP, H323), Identity (AD, LDAP, SSO, OAuth, AuthSub) and HTML5
  • Understanding Databases
  • Outstanding troubleshooting, attention to detail, and communication skills (both verbal and written) in a fast-paced setting
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • KubernetesFrameworks
    • DockerFrameworks
    • PostgreSQLDatabases
    • NoSQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SugarCRMCRM
    • SendGridEmail

Location

We're in the heart of downtown, at the corner of 10th and Congress, one block away from the capitol building with easy access to shops & restaurants.

An Insider's view of Cerity

What’s the vibe like in the office?

We aren’t all work and no play! We work hard and move fast, but that doesn’t mean we don’t have time to have fun or play a game of shuffleboard or two in our office. Cerity is filled with fun and interesting individuals who all have very diverse hobbies and experiences to keep conversations interesting as we work towards completing our goals.

Katie

Technical Analyst

What's the biggest problem your team is solving?

We’re working on the right stuff when it’s hard. There’s no shortage of “opportunities” in the insurance space, but we aspire to make protecting small business as easy as one click shopping on Amazon. This is a huge goal and will take a commitment to challenging norms, AI, ML, and a modern tech stack; all fueled by a creative and passionate team.

Dennis

Chief Operating Officer

What makes someone successful on your team?

I think to be successful as a member of the Cerity family, you're eager to learn and evolve. You need to be driven enough to work at a high level independently, but humble enough to allow leadership to support and guide you. You will put the team first because you understand you will be given individual opportunities to grow and succeed.

Andrew

Manager of Member Services

How do your team's ideas influence the company's direction?

At Cerity, you'll find the work culture is truly an environment where team members are actively encouraged to interject their viewpoints & opinions "for the good of the cause". As we set out to completely re-invent insuretech from the ground up, all team members (regardless of title or experience) are asked to be part of the conversation.

Dave

Director of Marketing

How would you describe the company’s work-life balance?

Cerity offers an incredible work-life balance. Management does an exceptional job at setting the expectations and then getting out of the way (i.e. they will help shepherd projects, but they will not micro-manage!). The people at Cerity are word-class, and it shows.

Rob

Principal Data Scientist

What are Cerity Perks + Benefits

Cerity Benefits Overview

We have a work hard/play hard culture built on mutual respect, accountability, and a desire to do what it takes.
We offer unlimited PTO, an educational stipend, health, dental, & vision benefits, a 401k matching program, and more.

Culture
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Diversity
Diversity manifesto
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Cerity provides employees with a flexible work schedule that includes flexible start and end times.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Stocked Kitchen
Parking
We offer employees A parking subsidy.
Professional Development Benefits
Job Training & Conferences
Cerity offers employees professional development opportunities like Annual individual budget for training, The ability to attend job related conferences and seminars.
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