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Office Administrator

| Austin

If you’re interested in a kick-ass headquarters operations role that gives you a chance to work alongside the best and the brightest in the industry, gain experience at one of Austin’s best places + coolest company to work, and make a tangible impact on a start-up tech company’s success, we want to talk to you about our receptionist / administrative assistant position!



ScaleFactor is revolutionizing the way companies operate through a combination of technology and finance and accounting experts. We are a high growth, tech start-up bringing a new-age, IT-driven approach to the accounting and finance arenas of both start-up and scaling companies.


ScaleFactor’s Biz Ops Team consists of builders, go-getters, and people-pleasers and we are looking for a receptionist / administrative assistant to add to our team! Our job is to make the hard stuff look easy and relish the opportunity to be the unsung heroes of the organization. We exist to support the teams within the organization & provide information and tools needed to be uber successful.


Your purpose all day, every day is to help maintain the order and experience of ScaleFactor’s Headquarters and your goal is to elevate it to a standard that rivals the top companies in the industry.

  • You live to serve - solving people’s problems is a passion, and a job well done is all the thanks you need
  • You are extremely detail-oriented - A neat, clean, well stocked & organized office creates joy in your world, and resetting the environment on a regular basis so it conforms to your high standard makes you happy
  • You are social by nature and are willing to voice your opinion or provide suggestions while also being comfortable accepting and acting on guidance
  • You are goal-oriented and see yourself as a problem solver and a leader in the workplace and in your personal life
  • You are passionate about bettering yourself professionally and personally through learning from the best and the brightest in the field
  • You are a go-getter - no task is too small or too big for your can-do attitude
  • You have a competitive spirit and are driven to win!

Your day-to-day

This is a daily opportunity to impact and elevate the entire organization. Your scope of responsibilities may include any of the following sample tasks below:

    • Support the people operations of the business, which includes prepping welcome packs for new team members and providing a great experience
  • Manage the cleanliness of the reception area and meeting rooms as needed
    • Perform general office duties, including scanning, printing, and troubleshooting when necessary
    • Greet & register guests and show them around as needed
    • Assist the HQ Manager with organizing customer welcome packs and managing inventory for the business
    • Assist with events (on-site and off-site) like lunch & learns, team activities, and other events as needed
    • Manage the Director of People’s calendar, confirm key meetings and prioritize and schedule meeting requests and conference calls
  • Manage the Director of People’s inbox and communications including responding on the director’s behalf and ensuring timely responses for all VIP interactions
  • Assist the Director of People with monthly expense reports
  • Work on ad hoc projects as assigned

Your credentials

  • Bachelor’s degree preferred or 1+ year commensurate experience
  • Outstanding interpersonal communication and prioritization skills
  • Technologically savvy and ability to learn new software platforms quickly
  • Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
  • Highly resourceful team-player, with the ability to also be extremely effective independently
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands

Bonus points:

  • ​2+ year experience managing executives’ calendars
  • 1+ year event planning experience


  • Join one of Austin’s Best Places to Work 3 years in a row, 2017 to 2019 - immerse yourself in an amazing culture, dynamic office, and work alongside the best and brightest in the industry
  • Competitive compensation package: salary, bonus, stock options, medical benefits
  • Fully stocked drink fridges and snacks + Cuvee cold brew coffee on tap + espresso, cappuccino, hot chocolate machines
  • Catered Friday meals, work late days, team events, munch & learn activities
  • Work in a really cool East Austin office now (Owen’s Garage) and a hip new office in Spring 2019
  • Enjoy a fun & dynamic office environment
  • Opportunity to interact with C-Level executives daily
  • Company events & other activities (Pop up picnics, BBQs, Bar Crawls, Holiday parties, HHs, yoga, meditation, boot camps)


If this role describes you, we look forward to receiving your complete application online!

  • Your one-page resume which highlights the skills and requirements above
  • Your cover letter focusing on your unique skill set and how this is essential to the team’s success and what makes you the candidate we are looking ​for
  • Two of your professional references that we will contact at a later stage in the interview process

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • Ember.jsFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • DriftCRM
    • HubSpotEmail
    • Google SuiteEmail
    • Outreach.ioEmail
    • SalesforceEmail


ScaleFactor is located in the up and coming East Austin neighborhood, filled with new & classic restaurants, trendy bars, and friendly neighbors.

An Insider's view of ScaleFactor

What’s the vibe like in the office?

We have a vibe unlike any office or business I have worked at. Our office is less about a location (although, we have a great space) and more about combining the variations in background and taste that everyone brings to the table. It’s so fun to watch us all grow and mesh together to create the “ScaleFactor vibe” knowing we all have a part in it.


EA to the CEO

How do you collaborate with other teams in the company?

ScaleFactor is fast paced with lots of moving parts, so collaboration with other teams is key to keeping everyone on the same page. From understanding feature priorities from sales, working with marketing on product launches, to training and support for other internal teams, every team works together to keep us headed in the right direction.


Lead Sr Software Developer

How has your career grown since starting at the company?

Being one of the first employees, I can honestly say I’ve had a fun and unique experience. Since joining ScaleFactor, my career has skyrocketed! From working one on one with entrepreneurs to world class venture capitalists, I've developed an extensive catalog of experiences to draw from that have helped to prepare me for my career moving forward.



What are ScaleFactor Perks + Benefits

ScaleFactor Benefits Overview

Technology is nothing without the people behind it. It takes a team to build something great. Together, we work hard, learn from one another and celebrate our wins. We offer competitive salary based on experience. Health, dental, and vision benefits package. Unlimited vacation, flexible hours and optional work offsite days. We offer stock options for all our full time employees. Unlimited cold brew coffee, snacks, catered Friday lunch, and meals on work late days. We also welcome dogs and cats in our pet friendly offices located in hip East Austin!

Friends outside of work
Eat lunch together
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
ScaleFactor provides unlimited snacks, coffee, cold brews and drinks.
Some Meals Provided
ScaleFactor provides weekly catered meals on Fridays.
Happy Hours
Pet Friendly
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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