Senior Principal Ecommerce Site Merchandiser
Whole Foods Market is excited to be hiring for a Senior Principal responsible for strategizing, developing, implementing and managing site merchandising planning and programs across our full suite of e-commerce experiences. You’ll ensure coherence and cohesion in the representation of WFM’s products online and create customer-centric digital merchandising plans. You’ll also analyze customer behavior, business performance, and digital metrics to make recommendations for site merchandising and e-commerce channel strategy. You will report to the Executive Leader of E-Commerce Business and will lead a team of five site merchandisers.
Responsibilities
Partner with Merchandising and Retail Marketing leadership to define holistic Site Merchandising strategy for Whole Foods Market
Act as strategic owner for complex site merchandising initiatives
Provide site merchandising program advice, consultation and leadership company-wide
Maintain full awareness of evolving trends and capabilities across the industry and the competition
Advise marketing, operations, merchandising and other stakeholders on e-commerce trends, strategy, technology, methods and techniques
Lead and facilitate complex discussions, debates and decision-making with executive leadership
Skills
Detailed understanding of the underlying technology used to deliver e-commerce experiences
Detailed understanding of product data, data structures, and data management
Excellent interpersonal communication skills and levels of tact, diplomacy and confidentiality
Strong understanding of retail merchandising strategies and processes
Demonstrate resourcefulness, ceaseless energy, persistence, and ownership mindset to achieve goals despite obstacles and difficulties
Provide function-wide process advice and insight
Consult with and advise senior-level stakeholder and leaders
Expert understanding of standard project management methodologies and requirements
Expert ability to plan, estimate, organize, and monitor projects
Advanced ability to oversee and advise on project management issues and assist with overcoming barriers
Expert ability to keep multiple projects on track financially, creatively, and in accordance with stakeholder objectives and deadlines
Leverage customer, market, and industry understanding to drive Site Merchandising decisions and recommendations
Demonstrate exceptional knowledge of the WFM product mix, supply base, and retail operations
Education
BA/BS Degree and 8-10 years of relevant experience OR equivalent combination of education and relevant experience
Graduate degree preferred
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.