Sr. Infrastructure Engineer

| Austin

Position at HotSchedules

The ideal candidate will be a motivated team player that is able to learn quickly on a small team with minimal direction. The key for this role will be understanding how data center technology relates to accomplishing business objectives. This person should thrive in a rapidly changing business environment in order to continuously meet the needs and objectives of the company.

Responsibilities:
HotSchedules delivers content to over 2 million user/day. Your role will focus on providing a positive user experience through high uptime, responsive and scalable systems via intelligent observable metrics and alerting. Keeping systems online, secure and backed up is our number one objective. To that end you will need to:

  • Be an effective communicator and collaborate with fellow team members across the company to ensure increased service levels and efficiency
  • Encourage and leverage best practices
  • Continuously improve workflow and automation
  • Focus heavily on performance to ensure end user satisfaction

Required Skills:

  • 5+ Years as a Systems Engineer
  • Backup and recovery knowledge - CommVault experience is a plus
  • Virtualization experience with VMware
  • SAN storage experience with EMC Unity 400, VNX 5x00 and Dell Equallogic
  • Server and Blade technologies with experience in Cisco UCS
  • Public cloud experience (AWS)
  • Experience with Windows and Linux servers
  • Shell scripting, automation, configuration management
  • Security first mindset with working knowledge of IDS/IPS, MFA, SSH Keys
  • Big data and agent based monitoring systems

Participation in on-call with occasional night and weekend work as necessary 

Who we are:
HotSchedules provides the most trusted platform for empowering people and increasing their effectiveness as they serve others.

Our Mission:

  • We empower service-based organizations to master their operations, engage their teams and recapture work-life balance.

Our Vision:

  • Make the world a better place by spreading hospitality across the globe.

Our Values:

  • Hospitality - We go beyond the expected to provide unparalleled experiences and help our customers do the same.
  • Empathy - We started in a restaurant. Service of others - both externally and internally - is in our blood.
  • Innovation - We never give up seeking creative ways to solve tough problems.
  • Community - We believe in the power of the communities we create and serve, our community of team members and in giving back to the communities we live in.
  • Fun - This isn’t just a job; it’s a calling, and we love it!
  • Accountability - We do what we say we’re going to do. If something happens to prevent that, we determine the new course and communicate quickly.

 

 

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • DB2Databases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • DynamoDatabases
    • S3Databases

Location

Our office overlooks the 360/Pennybacker Bridge in scenic Northwest Austin. From our rooftop deck you can see Lake Austin and beautiful downtown.
6504 Bridge Point Parkway, Ste 425, Austin, TX 78730

An Insider's view of HotSchedules

What are some social events your company does?

We have Culture Day, where everyone cooks something to eat and drink from different cultures, we also build out a booth and dress like that culture. Then we give everyone a passport that has to be stamped at all the different cultures. It's so fun and our teams really get into it, even making up cultures like The Shire and StarWars.

DeeDee

Sr. Technical Recruiter

What does your typical day look like?

Well, I wake up and go to work- but let's be real it doesn't really feel like work! I get to hang out with like-minded people all day and help problem solve for my customers. Being on customer calls is always an adventure for me and I see it as an opportunity to make new connections and friends. Now when I travel, I have friends all over the US!

Brittany

Sales Executive

What makes someone successful on your team?

To be successful at HotSchedules, you have to have an open mind, be self-driven, and willing to go the extra mile. Humility I think is what measures my success. Being able to own your mistakes, figuring out what you can do to improve yourself, and do it.

Jadyn

Project Manager

What kinds of technical challenges do you and your team face?

Every customer is unique and requires their own set of solutions to a wide range of challenges. No two days are alike. I love hearing about these challenges directly from our customers and diving deep to help them find the best path forward.

Vince

Solutions Architect

What are HotSchedules Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
3 different health insurance plans from United Healthcare. The HDHP premium is covered by the company for you and very small cost for dependents.
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
We match .50 on the 1.00 up to 6%, so if you put in 6%, we'll match 3%.
Performance Bonus
We have an annual cash bonus that is based on both company and individual performance.
Child Care & Parental Leave Benefits
Generous Parental Leave
HotSchedules offers 2 weeks of maternity and paternity leave.
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
We give everyone 4 community service days per year to go and give back to their favorite charity.
Perks & Discounts
Beer on Tap
Casual Dress
Game Room
Pool table, foosball table, ping pong table, Xbox and PlayStation.
Some Meals Provided
We cater in lunch every other Friday.
Happy Hours
Parking
We have free covered parking for everyone.

Additional Perks + Benefits

Beautiful 2222/360 location with rooftop deck and outdoor patio.

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