VP of Underwriting

| Austin
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Hippo is modernizing home insurance by putting customers at the center of everything we do.  We strive to provide them with nothing less than the best policies, best value and best customer service in the industry. And this is just the beginning. Hippo’s true ambition lies in helping prevent people from having problems with their homes to begin with.  Because, at the end of the day, the best home insurance policy is the one you never have to use. This approach is clearly resonating with people. Hippo has grown 25% a month over the past year, has a customer satisfaction score more than double the industry average and insures more than $50B in property value. 

We’re looking for the very best talent in the world to help us continue to find new ways of fundamentally redefining the role insurance plays in people’s lives.

About This Role

We are looking for a VP Underwriting and Product to lead its growing team. This person needs to have the ability to establish a vision while overseeing the daily operations and functionality of the underwriting, insurance product and IoT devices verticals. They will provide leadership around financial investment, state launch schedules, insurance product offerings, agency partnerships, marketing, and business development. 

About You:

  • Subject Matter Expert: At least fifteen (15) years of Property and Casualty Insurance experience in an underwriting and/or product role
  • Entrepreneur: work on the creation of new and emerging products for rapid entry into new markets. 
  • Digital Native: Creating automation is music to your ears and you know how to leverage it to scale - drive process innovation through application of new technology to the underwriting process resulting in underwriting efficiency, company profitability and growth in sales.
  • Driven: Confidence in your skillset, desire to learn more and ability to make an impact Provide leadership to others that drives underwriting process improvement whether through technology, outsourcing or internal innovations.
  • Problem Solver: No problem is too big or too small for your to solve and you leverage analytics to influence others
  • Collaborator: Team doesn't have the letter I in it
  • Player Coach: Ability to pivot between establishing the vision and coaching the lean team in your vertical

Your Focus:

  • Drive underwriting excellence and lead the execution of the company's underwriting strategic vision.
  • Set priorities, targets, standards and metrics for underwriting guidelines, accountabilities and programs; review and evaluate program performance; and provide feedback and calibrate as needed.
  • Operate as a change agent and catalyst for modernization and digital thinking; provide strategic insights and fresh solutions to improve and enhance results. · 
  • Champion and work with the IT systems team to develop automated Underwriting capabilities that will result in minimal manual intervention for the process.
  • Develop and manage underwriting optimization techniques
  • Product review and approval of all current and future state regulatory filings
  • Product innovation, including cutting edge research on loss prevention and mitigation techniques
  • Collaboration with claims to ensure claims process improvement, customer claims advocacy, and net promoter score
  • Ongoing support of the policy administration system
  • Seamless and simple system integrations
  • Hiring and developing a team of underwriters, product, IoT / Smart Home professionals

Compensation and Perks

  • Fun offices located in downtown Palo Alto, less than a 5 minute walk from Caltrain
  • Stocked kitchen and BBQ Friday’s
  • Onsite gym
  • Flexible, uncapped PTO (with manager approval)
  • Full time salary based on experience and equity in a fast-growing startup
  • Full paid benefits for you and your family including medical, dental, vision, ltd, std, EAP, and flexible spending accounts 

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. 

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • BigQueryDatabases
    • ConfluenceManagement
    • JIRAManagement

Location

We are in the heart of downtown, with offices in the historic Scarbrough and Littlefield Buildings. We provide our team with parking nearby!

An Insider's view of Hippo Insurance

What’s the vibe like in the office?

At Hippo we love to have fun. Our daily lives consist of helping customers, wearing many hats, but also lots of laughs, cake and events.

Brianna

People Operations Associate

What are Hippo Insurance Perks + Benefits

Hippo Insurance Benefits Overview

Hippo's benefit's and perks can't be beat, here are a few:
-Healthy Hippos Benefits- 100% Employer paid medical, dental & vision plan options for our team members AND their families (yes, you read that correctly).
-Flexible Paid Time Off
-Little Hippos Program- We reimburse our team members up to $25k for adoption costs and up to $50k for -infertility treatments. Plus, we offer 12 weeks parental leave for primary caregivers and 6 weeks for secondary caregivers.
-Hippo Meals & Snacks- We cater lunch in our office 3 times a week and we provide all the snacks & drinks our Hippos can handle daily.
-Hippo Habitat- Our beautiful, historic offices are located in downtown Austin at the corner of 6th & Congress.
-Little Hippo School-Through the end of 2020, Hippo is offering a supportive offsite tutoring program in partnership with the YMCA. The program - available in Austin, TX - offers distance learning support, tutoring, and engagement for kids age K-5th grade who need care while their parents work. Hippo pays 100% of the cost.

Culture
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Hippo offers stock options through its employee profit sharing program, including vesting over a four-year period.
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Stocked Kitchen
We provide all the snacks & drinks our Hippos can handle daily.
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Hippo subsidizes a Gold's gym membership so that our employees only pay $7/month.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Hippo treats its team members with the same level of dedication and care as we do our customers. Our CEO, Assaf Wand, views this company as an opportunity to care for one another like a family, which is why we’re fortunate to provide all of our Hippos with amazing benefits & perks.

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