Director of Product Management – Senior Care at Care.com

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About Care.com 

Care.com solves for a simple but fundamental problem.  How do you balance work and personal needs with ensuring that your loved ones are adequately cared for? We make this possible by helping families find high-quality care for their parents, kids, pets, and homes. It’s a tricky problem – finding care is a deeply emotional decision and you need to balance the needs of at least two parties – the one needing care and one providing care.  We’re looking for entrepreneurial AND genuinely nice people to join our collaborative team. A career at Care.com offers countless ways to grow and make an impact on a very real problem affecting tens of millions of families.

Job Overview

In this role, you’ll be focused on market expansion of our senior care offering.   Senior care is the fastest growing business unit at Care and we’ve only just gotten started.  We’re trying to scale new markets and need a product leader to help guide us through a lot of thorny problems.  Some problems you’ll solving for:

  • A lot of our new markets are based on establishing partnerships. How do you establish partnerships to scale our business that are win-wins.  They provide value to the partner AND provide us scale without significantly deviating from our product vision.
  • A partner to marketing and sales. How do we determine the right channel mix and effectively acquire customers?
  • How do you identify where customers are falling down in our product funnel and quickly test enhancements?
  • How do you determine what are our product needs in the long-term to meet business and partner demands?
  • And lastly and most importantly, how do you grow the P&L of these new verticals to become sustained businesses.

 Specific Duties/Responsibilities

  • Ownership of everything from strategy to execution. You’re the lead.  This means defining how we’re going to win and making sure it happens.  This also means knowing when to build, leverage and partner.
  • Working cross-functionally – engineering, design, marketing and more to resolve resourcing needs and execute on growth
  • Conducting customer research and analyzing data to develop and refine hypotheses.
  • Define target metrics, measuring results and iterating based on findings.

Required Skills

  • 5+ years work experience with experience developing business strategies and software products. A product and marketing background are key.
  • Excellent oral and written communication skills.
  • Experience working for a tech company, ideally one dealing with senior care or marketplace orientation.
  • Proven track record to lead cross-functional teams, solve complex problems, and produce high-quality results.

For a list of our Perks + Benefits, click here!

**Care.com supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, Care.com recognizes the power of a diverse and inclusive workforce and encourages applications from individuals with varied experiences, perspectives, and backgrounds. Care.com is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please reach out to [email protected]**

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Company Overview:

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • AWS (Amazon Web Services)Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • GraphQL Languages
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • KubernetesFrameworks
    • KafkaFrameworks
    • MySQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • SketchDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • Salesforce CPQCRM
    • MailChimpEmail
    • ZoomInfoLead Gen

Location

Imagine how great it'll feel when you look out of the window and see the beautiful Barton Creek Greenbelt and downtown skyline!

What are Care.com Perks + Benefits

Culture
Volunteer in local community
Eat lunch together
Open door policy
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Austin Headquarters Location
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Care’s family care benefits are here to support you as you’re trying to
manage it all while caring for those you love, including yourself.

YOUR SUBSIDIZED BENEFITS INCLUDE:
- Care Membership
- Child & Adult Backup Care
- LifeMart
- LifeCare Specialists
- On Demand Tutoring
- HomePay
- Breastfeeding Support

More Jobs at Care.com

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