Principal Product Manager, Consumer Experience Personalization at realtor.com

| Austin
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Who we are Realtor.com is your one stop shop for homebuyers, sellers, and dreamers, with comprehensive for-sale listings, insightful information, valuable tools, and professional expertise. We’re excited and hungry to make a difference to the millions of people in the US who buy a home each year. Our aspiration starts with treating our home buyer as our focal point - we believe that delivering on experiences that truly help people through this seemingly difficult life event will lead us to continued and greater success as a company.
Your mission… In the Consumer Experience team, we’re all about helping folks to find a home. We want to be the trusted guide for consumers throughout their entire home buying experience, from dreaming, to understanding neighborhoods, to finding candidate homes, to collaborating with family on the decision, to purchase, and beyond. There is so much we can do to take this from good, to amazing. We’re feeling cheekily bold to make a big step-change in the experience. A key part of our plan is to know and understand our consumers so that we can provide personally relevant experiences throughout. Excitingly, this is a key ingredient to our plan for the strategy and success of our company. 
What you will be doing… You will passionately solve the real challenges home buyers face – making one of life’s biggest moments better for millions of people. Work in close and deep collaboration with design and engineering – nimbly creating and crafting product solutions together. You’ll motivate and guide product development to form the basis of personalizing the buyer’s journey, working as part of a small, empowered team of designers and engineers. Together, with a clear mission in your heads and hearts, you’ll ship a lot of engaging, beautiful and personalized new product experiences that genuinely solve buyer problems and delight them with what you create. 

Day to day you can expect:

  • Work in tight, nimble partnership with your design and tech work teammates, sharing the sweat and joy of building stuff together
  • Be celebrated for working with openness, trust, being humble, and being all about helping your team do great work
  • Embrace ambiguity and help your team through it, laughing when we make a bad choice before figuring out what to try next
  • Help embed a creative, goal-oriented and bold product culture, where we try new things and are curious and open-minded with how to reach each goal
  • Have plenty of variety, no two days are the same!

What we're looking for:

  • What we’re looking for… Of course, we have some things in mind that might help tell you if you’re a pretty good fit. We’re after product managers who have a: 
  • Set of experiences in personalizing consumer facing products, with some views on both good approaches to try and pitfalls to avoid
  • Confidence around data, data science, data engineering, and intelligent products
  • Self-assured nature with optimism enough to take on a big ask (small bites at a time)User-centered style, and background in consumer-facing apps
  • Blend of experience from workplaces large and small
  • Lovely set of views about how great products are made together with engineering and design - or if earlier in career, are forming those and keen to learn
  • Respectful approach to guide, encourage (and even inspire!) a cross-functional team of designers and engineers, to allow each person to uniquely shine and contribute
  • Digital product passion in thy blood (e.g. several years experience), giving you some strong ideas (but weakly held) to share
  • Experience in two-sided marketplaces - as an added bonus
  • Soft skills set including communication, friendly, approachable, open to ideas, generous giver and receiver of feedback
  • Desire to be part of and help create a highly-inclusive culture

What are some of the benefits of this job …

  • A generous base salary, complemented by an annual short term incentive
  • Meaningful benefits, such as support for new parents, with a generous gender-neutral parental leave policy for both primary and secondary caregivers·
  • A manager and leadership dedicated to growing your skills, honing your strengths, engaging your passions, and allowing you to produce work you love
  • An environment that welcomes your feedback, values different points of view and is eager to bring new ideas to life
  • Quarterly Hack Days to bring your ideas to life and have fun with each other, and the support and genuine desire to assist underprivileged communities around the mission of a safe place to live

If you like the sound of us, then please throw your hat in the ring. While we take a look at your application, we encourage you to get to know us a bit more through our site and social channels – such as our many awards & recognition, the ways we give back to the community and more on the realtor.com blog
Diversity is important to us, therefore, realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • FlaskFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • GITDatabases
    • AWSDatabases

Location

Cool downtown office nestled in the bars and restaurants of East 6th Street

An Insider's view of realtor.com

How does your team reward individual success?

We reward success through recognition and appreciation. We often celebrate wins loudly and with fun events. It's one of the best parts of our culture!

Fluker

Consumer Experience Manager

What projects are you most excited about?

I'm most excited about how we're scaling our outreach to consumers which allows us to help more people every day. Not only that, but I love the pace we have in testing new consumer experiences!

Diane

Senior Product Manager

How has your career grown since starting at the company?

I’ve been with realtor.com for exactly one year and I’ve grown a great deal. I’ve expanded my literacy from AWS to Python to React Native and been mentored all along the way.

Yufeng

Senior Software Engineer

How do your team's ideas influence the company's direction?

With 80 million unique users to realtor.com a month, we play a leading role in the world's largest real estate network, sitting uniquely in this position of big data, while still being a mid-sized company that is able to democratize the information throughout the business. It’s an incredible position to be in.

Anne

Vice President, Product Management

What unique initiatives do you have that encourage innovation?

Our consumer success model is best in class, yet we continuously strive to build even better services and products for for the reatlor.com consumer.

James

Senior Training Manager

What are realtor.com Perks + Benefits

realtor.com Benefits Overview

At realtor.com we fully embrace the value of having an inclusive culture where people can be their whole selves and do their best work. Having healthy and happy employees is extremely important, which is why we offer all of our employees more than just great basic health coverage. We strive for a culture where everyone feels fully "at home."

Culture
Volunteer in local community
We love our neighbors and think it important to give back to those in need.
Partners with Nonprofits
From our volunteer work with Habitat for Humanity to our employee charitable gift matching per employee, our commitment to our communities is unwavering.
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Mandatory company-wide training on Inclusive leadership and inclusive culture.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Our Employee Resource Groups invite our employees as they bring their whole, authentic selves to work and engage with one another in taking action to build a more diverse and inclusive work space.
Hiring Practices that Promote Diversity
Unbiased candidate sourcing, diverse candidate pools and removal of referral source data in support of unbiased candidate selection is our approach.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Realtor.com offers both short term and long term disability programs upon your date of hire at no cost to you.
Dental Benefits
Realtor.com® offers two dental plans through Aetna. The Aetna Dental PPO allows flexibility to see in and out-of-network providers, while the Aetna Dental DMO is a low-cost, in-network only plan.
Vision Benefits
Vision coverage is available through the Aetna Vision Preferred plan. It offers coverage for a variety of services both in and out-of-network.
Health Insurance Benefits
For the 2021 plan year, there is a choice of four medical plans offered through Aetna and Kaiser.
Life Insurance
Realtor.com® provides life insurance coverage for both Basic Life and Accidental Death and Dismemberment for all eligible employees.
Pet Insurance
Coverage is available for accidents, illnesses and preventive care.
Wellness Programs
Employees can access unlimited, on-demand, and personalized streaming videos on the topics of exercise, mindfulness, nutrition, sleep, and financial well-being.
Onsite Gym
Mental Health Benefits
News Corp and realtor.com provide a variety of choices for serving and supporting your emotional wellbeing needs.
Retirement & Stock Options Benefits
401(K)
At realtor.com®, there are two retirement saving accounts available; the Traditional 401(k) and the Roth 401(k). You may choose to contribute to either plan to participate in the employer matching.
401(K) Matching
The News Corp 401(k) Savings Plan provides a matching program of 100% of the first 1% and 50% of the next 5% to help you make the most of your money.
Performance Bonus
Match charitable contributions
Realtor.com offers charitable gift matching of up to $500 per employee annually.
Child Care & Parental Leave Benefits
Child Care Benefits
A dependent care FSA reimburses you for eligible child and adult care expenses such as day care, before/after school care, nursery school, preschool, and summer day camp.
Generous Parental Leave
Paid Parental Leave to include bonding, adoption, & surrogacy (20 weeks for primary caregivers and 4 weeks for secondary caregivers)
Flexible Work Schedule
Austin Tech Center employees have flexible start and end times.
Family Medical Leave
There may come a time when you need to begin a leave of absence to cover needs such as disability, caregiver leave, Family Member Leave Act (FMLA). MetLife will be your main point of contact.
Company sponsored family events
Annual events including friends and family members are a company highlight.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Pop-a-shot is an Austin favorite. All net!
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Realtor.com provides reimbursement up to $2,500 annually, for graded, pass/fail courses.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our HomeGrown Mentoring Program is available for all full time employees in Austin.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

When we show up to work each day, regardless of title or tenure, we all want to be heard, be valued, and know that our contributions matter.

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