Product Data Analyst
Zello builds technologies that connect and protect frontline workers, a staggering 80% of the global workforce. With over 150 million users, we turn any phone into a walkie talkie and provide a complete communications ecosystem for frontline organizations. We’re the industry leader, helping transportation/fleet management organizations, retail associates, paramedics, nurses, hospitality workers, and construction crews stay connected and get work done! As a company, Zello is bootstrapped, has strong product-market fit, and is now accelerating its growth across a multi-billion dollar market.
We are looking for a product data analyst to empower the product team at Zello to make better decisions. You'll apply your passion and experience of analyzing big data sets to surface product insights that will inform and shape the direction of the Zello product, impacting millions of people who use it daily. Being embedded in the product team you'll have an opportunity to learn from your peers in product management and design while helping elevate data culture at Zello.
What you'll do
- Extract product insights from large arrays of data from multiple sources to inform product roadmaps and strategic decisions
- Work with product managers to define product metrics, analytics events, and success targets
- Analyze the results of product experiments
- Provide day-to-day product analytics support for product, sales, marketing, and operations teams
- Create engaging presentations based on data
What you bring
- 3+ years of experience as product data analyst in a tech product company
- BSc degree in quantitative field such as statistics, mathematics, computer science, or engineering
- Experience using statistical methods to answer product questions based on data
- Fluent SQL including experience working with big data sets
- Experience working with BigQuery
- Working knowledge of Python or Javascript is preferred but not required
- Drive to learn, get things done, and succeed as a team
- Strong communication and presentation skills
At Zello, we're looking for people with honesty, grit, and a strong desire to serve frontline workers. We hire for potential and passion over checking every qualification box. We pay generously, offer equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, from flexible work schedules to sabbaticals after a few years of service. Join us.