Product Manager (EveryAction)
Overview
The EveryAction platform is built by some of the leading experts in the Nonprofit technology space and provides an integrated communication and fundraising platform to nonprofits of all sizes. At EveryAction, we stand behind our progressive values with a commitment to our employees to provide a safe, equitable, and highly effective environment that better reflects the world we want to build.
Where we are at:
It was recently announced that EveryAction is combining with CyberGrants and Social Solutions to create the second-largest and fastest-growing social good software company in the world.
How we're growing bigger, better, stronger:
Our number one goal remains the same as ever: keeping our shared culture of being mission-minded and passionately committed to propel social good. Bringing three like-minded companies together was deliberate - we all provide individual solutions that help social impact; but combined we're creating a mammoth opportunity to accelerate change.
Currently we are a remote workforce and have equipped our teams with the technology to stay connected to each other and as close to our customers as possible.
Responsibilities & Requirements
Product Managers at EveryAction are responsible for delivering minimum lovable products that meet our customer needs and company goals. As the Nonprofit Fundraising Product Manager you will help EveryAction deliver market leading functionality to help organizations raise more money and optimize the performance of their high dollar fundraising programs. You'll help organizations of all sizes be exceptional at building relationships with their most valuable donors, focusing on the tools that Major Gift Officers, Planned Giving Officers, and Grant Managers use to deliver on their fundraising goals. You'll also pay attention to donor cultivation, donor services, and the small details that can make fundraisers and development staffers day-to-day lives easier.
You will be expected to analyze user problems, assess user/customer needs, document conditions of acceptance and collaborate closely with team members to take new features from idea to reality. This position has no direct reports, but carries a great deal of influence by building and fostering trust among team members, customers and stakeholders. This position oversees team product planning and shepherds product development efforts by working closely with cross-functional team members. Successful product managers are able to build team consensus, gain trust at all levels of the organization, resolve conflict by listening first, I.N.V.E.S.T. in good user stories, and deliver value to our customers.
What You'll Do
- Closely collaborate with product leadership to update and groom the product backlog. This work involves ensuring backlog items are correctly prioritized, organized, and are accurate to ensure team efficiency.
- Identify and negotiate minimum viable product solutions that will provide the highest value to current and prospective customers.
- Be a positive voice and evangelist for our company products, services and tools.
- Translating domain knowledge, client goals and customer needs into effective user stories.
- Clearly define the who, what, and why of new features and write detailed requirements that have clear, testable acceptance criteria.
- Recognize and manage problems when they arise, solve them quickly and efficiently, understanding the need to make tradeoffs in order to keep progress moving.
- Organize and understand a wide variety of needs and wants, then communicate those priorities to your team.
- Advocate strongly for the solution that you believe will most delight our current and future customers.
Required Experience & Skills
- 3+ years of experience in software product management within an Agile environment preferred or 5-10 years as a relavent product user/admin
- Excellent communication and teamwork skills
- Able and support overall company/product visions, as well as minute details; balance business and customer objectives
- Able to become an expert in how organizations are using their Fundraising CRM to manage their relationships with major donors, planned givers, and institutional funders.
Preferred Skills
- Certified Scrum Product Owner or ScrumMaster
- Previous experience working in nonprofit fundraising - either at an organization, a vendor, or a consulting firm
- Experience with nonprofit fundraising CRMs such as Raiser's Edge, ROI Solutions, Salesforce NPSP, BBCRM
About Social Solutions Global
EveryAction is a technology company whose team members do exciting and important work that has a significant impact on promoting civil rights, social justice, and environmental responsibility. EveryAction is one of only a handful of companies to be recognized as one of the fastest growing companies in America by Inc. Magazine for 12 years. We were named one of the Coolest Companies of 2016 by DC Inno. We've also been named one of the top 50 fastest growing companies in the DC area by the Washington Business Journal and SmartCEO.
What You'll Get
- Up to 5 weeks of paid time off
- 100% employer paid benefits for employees (including parental leave)
- Competitive 401k match program
- Company sponsored events and happy hours
- Career advancement opportunities and more!
EveryAction believes a diverse, inclusive staff makes us a stronger company and better partner for our clients. Women, people of color, LGBTQ individuals, and members of other minority or marginalized groups are encouraged to apply. We're committed to hiring people on the basis of qualifications, merit and business need, and EveryAction is proud to be an equal opportunity employer.