Product Manager, Growth Team

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About Care.com 

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. 

Here, entrepreneurs, self-starters, phenomenal teammates, and big problem solvers unite behind a common cause. Here, we’re applying data analytics, AI and the latest technologies to tackle universal problems and connect people in new ways. If you enjoy solving big problems and building new things, and if you’re all about using your talent for good, this is the place for you. 

What Your Days Will be Like:

As the Growth Product Manager, you’ll work on supporting growing and optimizing our customer and provider experience. You’ll need to solve problems borne from the intersection of data and customer compassion. For example: How can we build trust? How can we build a highly personalized experience? What positioning and messaging works for our customers and providers?

The ideal candidate is detail and data driven and acts with a sense of curiosity and vitality. They should be comfortable working in an agile environment, and passionate about experimentation and optimizing for successful customer experiences. Lastly, the candidate should be collaborative, facilitating cross-functional alignment and decision making.

What You’ll be Working on:

  • Work with the Growth team, marketing, engineering and design to develop A/B or Multivariate tests from hypothesis to launch and subsequent retrospective.
  • Compile, analyze, summarize and communicate test results efficiently and promptly.
  • Assembly of competitive analysis and market research to drive new hypotheses and testing.
  • Ensure data availability & integrity and post-analysis learning. 
  • Staying current and report on industry trends, including new opportunities, testing platforms, testing strategies and competitor capabilities
  • Creating detailed and clear product & testing requirements 
  • Collaborate cross-functionally to drive business results

What You'll Need to Succeed:

  • 3+ years of work experience with at least 1 of those years in product management, marketing and/or Growth with a focus on A/B and multivariate testing.
  • Experience working for a tech company, preferably a consumer-oriented or marketplace service.
  • Experience with developing product and user interface requirements.
  • Experience working in an agile environment.
  • Ability to work in a fast-paced, start-up environment.
  • Ability to think strategically and execute methodically. Strong team-orientation.
  • Ability to originate new creative ideas for testing and optimization projects and 
  • communicate those ideas to the team. 
  • Detail oriented, results oriented & well organized with excellent follow-through. 
  • Ability to execute seamlessly.
  • Ability to balance multiple projects simultaneously.
  • Experience launching A/B and multivariate tests in a fast paced environment
  • Experience with Tableau and/or Amplitude
  • Experience with landing page testing a plus
  • Experience with Instapage or other wiziwigs a plus
  • Steadfast curiosity about what makes our customers tick, how to increase trust and engagement; and general interest in consumer internet behavior and psychology.

For a list of our Perks + Benefits, click here!

**Care.com supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, Care.com recognizes the power of a diverse and inclusive workforce and encourages applications from individuals with varied experiences, perspectives, and backgrounds. Care.com is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please contact [email protected].**

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Company Overview:

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).

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Imagine how great it'll feel when you look out of the window and see the beautiful Barton Creek Greenbelt and downtown skyline!

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