Product Manager at Brightpearl

| Austin
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About Brightpearl

Come join one of 2021’s Best Places to Work in the heart of downtown Austin. Brightpearl is the number one digital operations platform (DOP) for brands and retailers. We manage everything ‘after the buy button’ so that our customers can focus on growing their business. “People First” is one of our core company value, so before we get too into your day to day, here’s a taster of what we bring to the table:

  • The opportunity to work with talented people
  • A transparent leadership team
  • Flexible working and generous holiday allowances

And that’s not all. Check out our perks and benefits to see what else we offer!

About the Role

The responsibilities of a Product Manager at Brightpearl span a wide range of disciplines including product vision and direction, product design, business development & commercial success of our portfolio.

This is a highly influential role and you will need to be highly competent at communicating at all levels both inside and outside the company. You will have the ability to lead both business and technical teams to achieve a coherent product strategy that meets the needs of our customers and the business objectives.


This role will take ownership of our high throughput Shopify channel connectors. Our native connectors are key to the success of our customers; they need to be reliable, timely, and adaptive to the ever changing world of ecommerce. Our connectors have been a great differentiator for us, and continue to be a strategic focus as we build stronger relationships with the leading ecommerce platforms.


In addition to the foundational product owner behaviors of working within an agile development team, we’ve an emphasis of importance on the outward aspects of the role; building relationships, persuading, objection handling and a market awareness that fuels our product strategies.

Your Day-to-Day
  • Works closely with the CTO, SVP Product, VP Engineering and other product management roles to define the product direction, strategies, and works with go-to-market teams and customers to design and validate requirements.
  • Maintains an understanding of market needs, particularly those in the omnichannel retail and financial technology spectrum around ecommerce, supply chain, and accounting.
  • Fulfills the product owner role within the assigned agile development team (UK based).
  • Maintains awareness of the Company’s competitive landscape.
  • Able to understand current and emerging legislative requirements that have an impact on our products and solutions, and the impact of these for our customers’ use of our solution.
  • Key contributor to the product roadmap – will have specific responsibility for nominated areas
  • Maintains a broad knowledge of the whole portfolio as it pertains to functional capabilities, and will specialise in several key areas
  • Provides critical direction to Sales Engineers, Product marketing, Implementation consultants and Account Managers on how best to deliver what the customer needs

Requirements

About You
  • Three years experience in product management of ERP, OMS or financial software solutions, including experience in defining product requirements and understanding of the software product lifecycle.
  • Proven record in managing and delivering software projects as a product owner in a remote Agile environment.
  • Experience with ecommerce platforms and marketplace solutions is preferred.
  • Excellent communication skills, including the ability to communicate well to both internal and external customers.
  • The ability to persuade and influence at all levels within a business.
  • Strong interpersonal and management skills, including the ability to drive decisions and build consensus.
  • The ability to facilitate effective discussions in group meetings with diverse, cross-functional multi-national teams participating.
  • Focused on self-development and able to quickly grasp new concepts and interpret these into true business value.
  • Thorough understanding of the commercial framework within the business and the impact decisions have on projects and to the company.
  • High-energy with an enthusiastic attitude.
  • Must be in Austin or willing to relocate
  • We are not sponsoring visas at this time

Benefits

Brightpearl Perks
  • Join one of Austin’s Best Places to Work 2021
  • Competitive compensation package: salary, stock options, medical benefits, 20 days of annual PTO and 12 Holidays

Right now, we’re all doing our part to flatten the curve by working from home, but whenever its safe to return to the office, we offer:

  • Stocked Kitchen with snacks and beer on tap
  • Work downtown Austin in an open and vibrant workspace
  • Enjoy frequent Company events, team building activities and after hour socials
  • We’re an energetic, driven organization who believe in promoting a healthy work-life balance and support remote working with management approval.
  • Check us out on Built In Austin to get more of an insight on what it’s like to work with us!


Ensuring a diverse and inclusive workplace where we collaborate and learn from each other is core to Brightpearl’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a supportive place to work.

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • ExpressFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • MemcachedDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • JIRAManagement

Location

Our office is located on 7th and Brazos near some great lunch spots and the train station. We’re remote friendly so work wherever you’re successful!

An Insider's view of Brightpearl

What are some social events your company does?

The Company is transparent with employees offering weekly stand up meetings, monthly all-hands meetings & Friday happy hour in the office. In addition, we have monthly lunch-and-learns, volunteer opportunities & friendly departmental competitions. Holiday parties & group team building activities are an optional way to get to know your colleagues!

Sarah

Head of HR US

How do you collaborate with other teams in the company?

Brightpearl has given me an amazing opportunity to see creative collaboration, support, and teamwork across departments where even the execs aren't afraid to dive in to assist and support our customers. I am so proud of my company for getting on the Built in Austin's Best Places to Work list, it was well deserved.

AJ

Professional Services Project Manager

What makes someone successful on your team?

You have to be a self starter and vocal about what you need. Management wants you to be successful and will help you along the path to success, so don't be shy.

Nikki

Employee Experience Manager

What’s the vibe like in the office?

It's great to be a part of a company where your contributions are recognized and encouraged. From day one, I've felt support from the team and have consistently been provided insight on Brightpearl's trajectory. I'm incredibly excited for both the future of my career here, and the future of Brightpearl.

EJ

Presales Engineer

What are Brightpearl Perks + Benefits

Brightpearl Benefits Overview

We pride ourselves on being People First. Here's how we are fostering an inclusive and caring culture in a remote world:
-Cover 100% of medical, dental, and vision for employees.
-Offer 20 days of PTO plus 12 paid holidays.
-Buddy program for new team members
- Remote friendly
-Utilize interactive slack tools like Donut
-Work with you on providing all you need to succeed while working from home
-Frequent Socials e.g. our Movie Club, book club, Craft slack channels
- Your choice of curated snacks, coffee or tea delivered to your home
-Peer nominated Values Awards

Culture
Volunteer in local community
The Company offers paid volunteer opportunities annually for employees to work together on a community project.
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Brightpearl offers the opportunity for employees to save money on a pre-tax basis for things that they are already paying for on medical, dependent care and commuter expenses.
Disability Insurance
Brightpearl pays 100% of the cost for Short-term and Long-term disability benefits.
Dental Benefits
Brightpearl's dental plan pays 100% of the cost for preventive care 2x in a 12 month period. The employee premium is covered at 100% by the Company.
Vision Benefits
Our vision plan is through one of the largest network of providers. Brightpearl pays 100% of the employee premium for this benefit.
Health Insurance Benefits
We have two Medical plans. A High Deductible Plan with a HSA option which the Company contributes to every pay period. Also a traditional PPO plan. Both employee premiums paid 100% by the Company.
Life Insurance
Brightpearl pays for 1x base annual salary for every employee.
Onsite Gym
Our Austin office has access to an onsite fitness facility for all employees.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Our 401K plan is currently through Vanguard and offers a wide selection of funds to choose from to round out your saving options. We also offer a ROTH choice as well.
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Our PTO plan gives employees 120 hours of time to use for vacation or personal reasons.
Paid Volunteer Time
Paid Holidays
Brightpearl offers 12 holiday days including the employee's birthday!
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Brightpearl focuses and the work that the employees contributes and supports each employee to come to work in a casual office dress.
Company Outings
Brightpearl has team-building events, Company-wide holiday parties, a BBQ family-friendly event and many opportunities for happy hour as well.
Stocked Kitchen
Brightpearl has a stocked kitchen with coffee, tea and snacks.
Some Meals Provided
The Company will host frequent lunch and learn opportunities for the employees.
Happy Hours
Parking
Parking is reimbursed up to $150 per month for parking in Austin.
Fitness Subsidies
We have partnered with Gold's gym to offer our team discounted rates!
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Time allotted for learning
Online course subscriptions available

Additional Perks + Benefits

Brightpearl has an Employee Assistance Program which provides free and confidential counseling and financial advice.

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