Senior Digital Product Manager

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Digital Product Manager – Acrisure Digital Innovation Team

Austin,TX or Boston, MA (Hybrid role in-office)

Why Choose Acrisure?

In record time, Acrisure has become the fastest growing insurance broker globally. A top 20 player a few years ago, we are now in the top 10 of insurance brokers globally, with ambitious plans to continue growing at pace. Beyond our growth, our dedication to client service, as fueled by our business model and culture, means that Acrisure’ s opportunity is to be the most relevant and successful, privately held insurance broker in the industry.

Our model is unique. Through a network of agency partners that provide local service with global reach, we work in service of two core objectives: create value and be a good partner.

Our culture is strong. We are a collaborative company of entrepreneurial, innovative, and talented people who believe in our future. We outthink and out work the competition. We look outside our walls and are energized by our fast-paced trajectory.

Our vision for the future is clear. We have limitless potential to achieve unprecedented success in the insurance industry. To achieve our opportunity, a best-in-class Team must support us.

This is an exciting opportunity to join this growing team and immediately make an impact to the overall success of the company. If you are interested in collaborating with good people who celebrate entrepreneurialism and work with commonality of purpose, Acrisure is the place for you. 

The Role

As a Digital Product Manager, you will help lead the effort to create the Direct-to-Consumer platform for Acrisure’ s Digital Innovation Team.

As part of the Digital Team, you will work directly to transform our current business and technology capabilities and pave the way for best-in-class insurance solutions. You be part of a group of cross-functional members to deliver on the Digital Platform team's mission. You will be a dedicated partner to other Technology and Business members as you help define a target state, roadmaps and identify new and emerging technologies that will transform and optimize the business.

As a Product Manager on the Digital Innovation Team you will drive the roadmap definition of our developer platform. You have demonstrated skills working both inside and outside the department to coordinate highly technical teams to deliver safe, and simple workflows for our developer community, and a reliable, highly available platform at scale for millions of users. As a successful candidate, you are results-driven and bring strong Architecture and engineering skills and a deep understanding of modern technologies including Cloud-native, APIs, AI, and ML. You are a person of high integrity, who believes in challenging the status quo when needed, while always first seeking to understand.

The Digital Product Manager will be responsible for analyzing customer needs and requirements through strategic discovery, utilizing technical thought leadership, discussing industry best practices, and then delivering a technical solution that meets or exceeds the business need – including non-functional specifications, enablers, 3rd party requirements, and delivers the documented business value.

Here are some of the ways in which you’ll achieve impact:

  • Work closely with the engineering managers and architects of the Developer Platform Engineering teams to define product goals and requirements
  • Engage with our stakeholders - build strong relationships and to understand their current and future needs
  • Support the development of detailed product requirements, user stories, acceptance criteria, and success measures
  • Lead efforts to identify risks, resolve key blockers, and establish appropriate resolution paths
  • Champion a collaborative work environment that cultivates shared understanding, transparency, autonomy, innovation, and continuous learning
  • Communicate concisely and influence outcomes. Ability to quickly absorb technical concepts and communicate them to a non-technical audience.
  • Strong understanding of technical architecture for complex and highly scalable web and mobile applications.
  • Understand digital insurance customer needs; identify and define product requirements. Your focus will be to give our customers a best-in-class experience by understanding their world and delivering a top-rated customer solution.
  • Must be able to multitask and enjoy working in a fast-paced environment

You may be fit for this role if you:

  • Bachelor’s degree, or higher, in CS, CE or related field, or equivalent experience
  • Excellent organization, communication, and motivational skills with an attention to detail
  • A self-starter attitude: strong interpersonal skills with the ability to work independently and collaboratively and ability to interact with people at all levels within the organization
  • Solid understanding of different software stack models
  • Experience in using efficient methodologies (e.g. Agile – Extreme programing, writing user stories, and test-driven development) and continuous deployment tools (e.g. Jenkins).

We are interested in every qualified candidate who is eligible to work in the United States. We are not able to sponsor visas for this position.

#LI-Hybrid
#BI-Hybrid

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • KubernetesFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • PyTorchFrameworks
    • FlaskFrameworks
    • scikit learnFrameworks
    • PandasFrameworks
    • KubernetesFrameworks
    • MavenFrameworks
    • JenkinsFrameworks
    • ApacheBeamFrameworks
    • KubeflowFrameworks
    • DataflowFrameworks
    • MySQLDatabases
    • SnowflakeDatabases
    • BigTableDatabases
    • BigQueryDatabases
    • Google CloudServices
    • Microsoft AzureServices
    • Google AnalyticsAnalytics
    • AmplitudeAnalytics
    • MetabaseAnalytics
    • ConfluenceManagement
    • JIRAManagement

Location

Our downtown Austin office a stone's throw to the Texas Capitol where you can enjoy a stroll or lunch on the lawn, close to public transportation options and very walkable to restaurants and Town Lake.

An Insider's view of Acrisure Innovation

What are some social events your company does?

We have weekly lunches at the office, which is a great way to bring the team together, as well as doing a Thursday trivia happy hour that is a mix of remote and in office participants. We’ve recently started holding quarterly onsites that have included a scavenger hunt around the city, a bbq and brewery tour, and having fun happy hours downtown.

Tiffany

Employee Engagement Manager

How do you collaborate with other teams in the company?

Every team here builds on the same platform and works on facets of the same product, so there is constant communication between teams. A few great examples of this are frequent design reviews, where engineers across teams talk through new services, and biweekly demos, where teams get to show off what they have been working on lately.

Claire

Software Engineer

How has your career grown since starting at the company?

Acrisure Innovation has allowed me to grow tremendously. I've had a lot of opportunities to develop skills in different areas, as I've worked with the Analytics and AI teams at Acrisure Innovation as well as the Digital Transformation and Marketing teams, I've been able to apply my data science skills to drive solutions across several areas.

Mark Schneider

Senior Data Scientist

How do you empower your team to be more creative?

As a leader, the job is to provide as much clarity as possible in what successful outcomes look like and create the space for your team to iterate their way to the destination. It's important to focus your energy on creating the conditions for creative solutions to emerge from the very people who are closest to the innovation process.

Orion

Chief Product Officer

What makes someone successful on your team?

To be a successful engineer on the team, one needs to be obsessed with delivering both quality and business impact in a collaborative environment. We look for individuals that are humble and eager to learn irrespective of experience.

Aditya

Sr. Director, Engineering

What are Acrisure Innovation Perks + Benefits

Culture
Volunteer in local community
Acrisure participates in local volunteer activities such as Coats for Kids Austin.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Diversity
Highly diverse management team
Hiring practices that promote diversity
We were a start-up sponsor at the Grace Hopper Celebration in 2020 and plan on continuing our support in future years.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acrisure's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,650 annually.
Disability insurance
Acrisure's disability insurance benefit is 60% of an employee's annual salary up to a $5,000 maximum monthly payout. Employees also have the option to purchase extra coverage.
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Calm App for all employees
Financial & Retirement
401(K)
Acrisure's 401(k) retirement plan offers a broad selection of stocks, bonds, and international index funds to choose from.
401(K) matching
Acrisure's 401(k) retirement plan matches 100% of an employee's contributions up to 3% of their annual salary, with immediate vesting for matched contributions.
Performance bonus
Acrisure offers a competitive bonus plan to recognize employees for their hard work.
Child Care & Parental Leave Benefits
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

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